Jalan Kartika Plaza, 80361 Kuta, Indonesia
#70 of 188 hotels in Kuta
Guests' ChoiceBased on 86 hotel reviews
8.1Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.7
Value for money
8.2
Free WiFi
6.4
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End of dialog contentReviewed: 28 May 2024
Chris
AustraliaOn third floor there is a smoking balcony, our room was next to the door that opens onto the balcony, so every time someone went out and left the door open the wind would slam it shut, one night with late flight arrivals the door was constantly banging at 1am, but that's not the hotel's fault but rather inattentive, lazy guests not closing the door behind them! Beds were a touch firm for our liking but were fine!
All staff were friendly, welcoming and attentive, a special shout out to Yoga and Citra during our stay! The hotel is small but comfortable, nice pool area and pool bar. Nice restaurant but a limited dinner menu and breakfast buffet very limited, however the egg station was great and bacon is available if you ask for it! Close to Lippo mall (2 minute walk) and discovery plaza 5 minute walk. All the bars and restaurants you need on Kartika plaza are within 10 minute walk at the most. A great little hotel but for our family of six (4 children) not really a family orientated hotel, having said that the hotel was fully booked with staff of dignatories attending the World water forum, so very few kids about. All in all we enjoyed our stay, well located in kuta, all staff from reception to restaurant staff to room attendants were warm and friendly!
Stayed in May 2024
Reviewed: 17 April 2024
Tash
United KingdomA warm welcome at reception by the two gentlemen that were working (I didn't take their names) and a welcome drink which was delicious and a quick swift check-in. Room was clean and bed comfortable. The location was great right near a shopping mall! We booked last minute as near to the airport and did not no there is also a Bali Resort and amazed at how big the complex was. It was only a short walk through the hotels grounds to the beach where we had a few bottles of Bintang Beer and watched the sun go down!
Stayed in March 2024
Reviewed: 3 March 2024
Yap
MalaysiaThere have 2 room type. Smoking or non smoking room. They did not ask me before check in. But they act very fast respond to me change to non smoking room on the same day.
All staff very friendly & helpful. Great Location
Stayed in March 2024
Reviewed: 1 January 2024
Martina
AustraliaA number of the staff don’t speak or understand English all that well which can be frustrating, but it’s not their native tongue so they aren’t to blame. It would be helpful for the hotel Management to invest in their employees and help them with their communication skills, it’s really the only improvement I can think of as it was all pretty great.
Excellent breakfast selections and REALLY good coffee. You have to ask for a special coffee otherwise you will just get the filtered coffee (which is average) but it’s well worth the additional $2. The staff are so nice and very willing to help in any way. You can utilize the amenities at the big sister resort (Bintang Resort Kuta) which is an added bonus. Febris spa is just across the road and a trip to Bali is not complete without a spa booking at Febris. Food choices nearby were also great.
Stayed in December 2023
Reviewed: 3 October 2023
Luke
AustraliaBit noisy at night as it’s near the road but not too bad
Staff at restaurant in the morning were amazing. They were helpful, friendly and very welcoming.
Stayed in October 2023
Reviewed: 26 August 2023
Shane
AustraliaThe bathroom could do with some work, but other then that it was great!
Rooms were clean, everything in working order, all staff were friendly. The french toast and eggs at breakfast were so delicious! Would happily stay again.
Stayed in August 2023
Reviewed: 27 July 2023
Jithin
OmanLack of Gymnasium, Temperature controlled water in the pool.
Friendly staff. Good spread of break fast. Clean rooms. Ample parking space. Pleasant pool. Ease of check in and check out. Located near to restaurants and shopping area. Easy operated air conditioning in the room.
Stayed in June 2023
Reviewed: 8 July 2023
Carolina
Argentinaall was good.
The room was spacious and clean. The housekeeping is made daily and the staff and housekeepers are really friendly and helpful. The facilities are nice and clean. We were allowed to use the ressort facilities, so we went to the pool and the private beach in there, was amazing. The breakfast was ok, they have a lot of options, mostly asian breakfast, fruit and bakery stuff. Maybe I would rather somethisg lighter as yogurth, cereal or oats, they do not offer any of them. Beside of that, everithing was excelent.
Stayed in July 2023
Reviewed: 27 June 2023
Salman
Saudi ArabiaThe breakfast menu is fixed they need to do some changes.
The staff was very friendly, and the hotel was clean and nice, and cozy, the location was perfect and at the center of Kuta. It's near to everything.
Stayed in June 2023
Reviewed: 16 May 2023
Julie
Australiait could have had hotter water for the shower
the convenience to everything was great
Stayed in May 2023
Reviewed: 24 April 2023
Nigel
AustraliaThe breakfast selection is not as good as it used to be !
We have been coming to this hotel for 10 years and we are always welcomed by friendly staff !
Stayed in April 2023
Reviewed: 5 March 2023
Anup
AustraliaNeed to add Indian menus in breakfast.
Beautiful environment with friendly stuffs. Excellent location.
Stayed in February 2023
Reviewed: 7 February 2023
Harjeet
Malaysiaeverything was good except for breakfast. I think can hv better choice of food instead of same food alternative day. otherwise everything else was good.
it’s very nice n cosy place
Stayed in February 2023
Reviewed: 30 December 2022
Jeremy
AustraliaN/A
Rooms were well maintained and the pool facilities were excellent. The buffet breakfast was also provided to a high standard and provided great value for money.
Stayed in December 2022
Reviewed: 6 November 2022
Nigel
AustraliaNothing we have been returning to this hotel for the last 10 years
Also good to come back to this hotel they always remember you and look after you
Stayed in October 2022
Reviewed: 11 September 2022
Susan
AustraliaBreakfast was good ,asked chef to cook what we wanted if not already available.Choices for everyone.Staff exceptional very friendly and helpful polite and well spoken
Stayed in September 2022
Reviewed: 1 September 2022
Priscillia
Indonesiabreakfast could be better
everything is good
Stayed in August 2022
Reviewed: 27 August 2022
Vonny
QatarNothing that could bother me and my fam too much
Friendly Staff
Stayed in July 2022
Reviewed: 30 July 2022
Tryphena
AustraliaWe weren't able enjoy the facilities at the Bintang Resort during our stay as it was still closed due to Covid. We were informed that it's opening in early August 2022.
Very clean & comfortable room, close to all the amenities & Airport. Lovely staff who go over & beyond.
Stayed in July 2022
Reviewed: 30 June 2022
Louis
New ZealandNothing to fault
Very friendly staff and great breakfast.
Stayed in June 2022
Reviewed: 12 June 2022
Robertus
IrelandStayed one night not much to say, was dark at night like not all lamps working
After covid quiet 🤫 , swimming pool for kids ok
Stayed in June 2022
Reviewed: 7 May 2022
Massimo
AustraliaThe internet hardly worked during my 2 day stay and in room phone wasn't working either.
I've stayed here many times and enjoy everything, location, amenities and hotel in general.
Stayed in May 2022
Reviewed: 4 February 2022
Irene
IndonesiaSimple breakfast..
Good location..
Stayed in January 2022
Reviewed: 6 May 2024
Barbara
AustraliaI booked last minute and got it at a great price! Breakfast was great and the staff were very accommodating and friendly and assisted me in finding a driver to drop me at my retreat 2 hours away at a reasonable price.. I would stay again if ever in Kuta 😁
Stayed in May 2024
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