Jl. Bumi Ayu, Bali, 80228 Sanur, Indonesia
#36 of 100 hotels in Sanur
Guests' ChoiceBased on 629 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.8
Facilities
8.4
Staff
9.3
Value for money
8.8
Free WiFi
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Suzanne
AustraliaNot related to the hotel but we Found a driver outside who we used. Marcos must be new to the tourist driver because once he took us where we asked he wanted to take us back to Sanur. Even though we booked him for 4 hours.
Pool was nice. Could find shady spot. They had a lot of Sun lounges, and as usual some people reserve them for hours and also pool noodles for guests to use (some guests hog them like pool chairs, and take back to room) Rey. Ice breakfast cooked as ordered.
Stayed in May 2024
Reviewed: 13 May 2024
Mike
United KingdomCould hear voices in next door room. Noisy people shouting across the pool for about 30 minutes.
Relaxed atmosphere.
Stayed in May 2024
Reviewed: 6 May 2024
Rawlinson
United KingdomSituation.central with restaurants within walking distance.
Stayed in May 2024
Reviewed: 6 May 2024
Alicja
PolandAll was ok.
Amazing garden and pool. Spacious rooms. Nice breakfast. Helpfull staff.
Stayed in May 2024
Reviewed: 1 May 2024
Martin
AustraliaCan't really complain about anything except the wi-fi the network was weak especially when in the room. I was told it is not guaranteed in the room when i said i had no connection. They re booted and it was better but outside mainly. If it's important you could buy your own data while there! But it's good to disconnect
Great location staff were able to communicate well. Friendly atmosphere, peaceful and calming. Was not noisy and there was drivers available for day trips or airport pick up or drop off. It is within good distance to the beach but I had a push bike that I rode around sight seeing locally including the beach. Good restaurants nearby along with plenty of shopping. Loved it planning my next trip soon.
Stayed in May 2024
Reviewed: 1 May 2024
Roger
United KingdomLovely pool, fair breakfast, friendly staff. Quiet location and lots of restaurants and shop near by.
Stayed in April 2024
Reviewed: 28 April 2024
Hannah
United KingdomBreakfast could have more options. The bathroom is old and dated. The bath towels were a bit worn.
Loved the pool and gardens and gorgeous. Nice quiet area with everything within walking distance.
Stayed in April 2024
Reviewed: 24 April 2024
Ofelia
AustraliaBig, clean rooms Cheap ✅ Clean ✅ Air Con ✅ Pool ✅ Great value for money
Stayed in March 2024
Reviewed: 20 April 2024
Wendy
AustraliaNothing
Location, old but has character , real Bali ese
Stayed in April 2024
Reviewed: 18 April 2024
Albertus
NetherlandsThe WiFi could be improved
Friendly personal and food was excellent. Nice bungalows and garden.
Stayed in April 2024
Reviewed: 17 April 2024
Jasmine
AustraliaThe bedding was a blanket sandwiched by two sheets, which was a little bit off putting as I doubt the blanket would have been washed often.
It was in a fantastic location right off the Main Street. Despite this, it was nice and quiet. The pool was also really nice and very warm.
Stayed in April 2024
Reviewed: 15 April 2024
Steven
BelgiumThe room was a bit dusty
I loved the breakfast the most, especially the nasi goreng.
Stayed in April 2024
Reviewed: 15 April 2024
Catherine
AustraliaProbably need new towels.... ideally not white.Thats about the only complaint.
close to shopping, restaurants and short walk to beach.Big clean spacious rooms with great pool area with lots of lounges.Great staff
Stayed in April 2024
Reviewed: 14 April 2024
Cerini
Australianothing really.
unfortunately we both got Bali Belly on the 2nd day so miss a whole day but staff were very good. Wayang in the dining room was lovely and the breakfast was great. very close to main road but still couldnt here any traffic noise so a relaxing stay. easy walk to beach and lots of cafes & restaurant close by.
Stayed in March 2024
Reviewed: 10 April 2024
Wenjin122
SwedenOne guy working in the reception was avoiding the guests, and he looked sick. Very weird that we needed to hassle him to make him show up. The floor in the rooms could be more clean and the showers need to be updated. In our first superior roo., the shower get flooded if uou shower for too long.
Make sure to book deluxe huts since superior are more run down. You've got spacious rooms. The breakfast was great. The hotel is close to the main street with many restaurants in the area.
Stayed in March 2024
Reviewed: 9 April 2024
Christine
AustraliaInternet coverage varies.
Beautiful spacious bungalow in a luscious garden. The beds were so comfortable. We slept like babies. Quite location only a short stroll to the main street. Lovely personal and great value for money. We had breakfast in the room rate. Nice pool with sun chairs and comfortable lounge cushions.
Stayed in April 2024
Reviewed: 3 April 2024
Frank
CanadaWifi was very weak at first room, better on relocation by pool area.
Good location and property was great and maintained. Breakfast was very good.
Stayed in April 2024
Reviewed: 2 April 2024
Rhonda
AustraliaWould have liked a chair in the room
Great location. Very relaxing. Pool excellent
Stayed in April 2024
Reviewed: 2 April 2024
Cameron
New ZealandQuiet area, great breakfast and very friendly staff
Stayed in April 2024
Reviewed: 1 April 2024
Niels
IndonesiaRooms interior a bit old
Good breakfast, spacious rooms, location, nice and clean pool
Stayed in March 2024
Reviewed: 1 April 2024
Linda
AustraliaStepping into the bath for a shower
Quiet, big rooms and lovely pool area
Stayed in March 2024
Reviewed: 31 March 2024
Darren
AustraliaI'm ok but if you were elderly the stairs would be a bother for some. Booking sites should indicate the the "clearance" rooms require access via stairs
Pool was a good size and plenty of lounge chairs as well as shade. These days, pool must have areas of shade at all times. Breakfast was good and staff most friendly.
Stayed in March 2024
Reviewed: 31 March 2024
Clive
United KingdomBooking.con say the hotel provides complimentary shuttle within Sanur. When I asked they told me this was no longer the case and the driver they have on site was not an employee. He wasn't using a meter just naming a price. Better to use Bluebird taxi
Quiet location with a lovely shaded garden and great swimming pools
Stayed in March 2024
Reviewed: 28 March 2024
Laura
AustraliaThe wifi inside the room didn’t work and the bath room needs to be renovated. However, it doesn’t change the fact that we would stay again.
We loved our stay. The hotel is in a great location, our room was spacious and the staff very friendly and helpful.
Stayed in March 2024
San Francisco, USA
Pattaya North, Thailand
Cartagena de Indias, Colombia
Vergoncey, France
Laugar, Iceland
Kaštela, Croatia
Pisa, Italy
Štôla, Slovakia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content