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  5. Reviews of Gino Feruci Kebon Jati by KAGUM Hotels

Reviews of Gino Feruci Kebon Jati by KAGUM Hotels 4 stars

Jalan Kebon Jati 71 - 75, 40171 Bandung, Indonesia

#220 of 262 hotels in Bandung

Guests' Choice

Review score

Based on 52 hotel reviews

5.4

Score breakdown

  • Cleanliness

    5.2

  • Comfort

    5.5

  • Location

    7.2

  • Facilities

    5.4

  • Staff

    7.8

  • Value for money

    5.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 1 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    - Towel can’t make the body dry. It looks too old. - Room doesn’t not clean. - No facilities. - Breakfast can’t serve on time. The staff said that it will be start on 6:00AM. I booked on 6:30AM and asked many times. They can’t get it.

    Near the train station.

    Stayed in April 2024

  • Reviewed: 7 December 2023

    5.0
    Hotel classify as 2 or 3 stars
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room, bed no si clean, floor with carpet dirty and smelling very bad.

    Accest to property is good and cinvenience

    Stayed in December 2023

  • Reviewed: 31 July 2023

    4.0
    unsatisfied and not recommended destination
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    The cleanliness of the room needs to be improved, and the taste and variety of food should be enhanced.

    breakfast menus were not good, the taste, the variants. The cleanliness of the room especially the bathroom was not good

    Stayed in July 2023

  • Reviewed: 30 June 2023

    4.0
    A hotel with the strategic location but poor in the services
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast so bad, the room already old need to upgrade

    Good location n near with center city also the transportation like a train

    Stayed in June 2023

  • Reviewed: 3 April 2023

    4.0
    Absolutly not a 4 Star Hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Breakfast the same every morning. Our grab driver had to buy and pay for a ticket at the entrance. Waste water in the sink did not drain. Waste water in the shower did not drain. You couldn't watch TV because the programs were too gritty. Only towels for showering were available, but not at the sink.

    Staff friendly

    Stayed in March 2023

  • Reviewed: 4 November 2022

    4.0
    Disappointing
    • Business trip
    • Couple
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Need to improve in cleanliness, food quality and lighting

    Friendly and helpfull ataff

    Stayed in November 2022

  • Reviewed: 10 October 2022

    4.0
    Would kindly suggest to improve cleanliness and condition of room’s facilities
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleanliness is so poor

    Staff’s hospitality

    Stayed in October 2022

  • Reviewed: 29 March 2022

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Closed in bathroom not compertable

    None, because bed cover n pillow cover not clean , colour of is look dirty.

    Stayed in March 2022

  • Reviewed: 11 March 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Response of the staff to fix problem in the room.

    Stayed in March 2022

  • Reviewed: 30 March 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    I had to change my room once because the AC wasn't working. Both rooms had cockroaches and were dirty.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Staff and aervice very nice. Hotel look old but clean.
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The location quite far from convenience store and restaurant.

    The staff very friendly and helpful.

    Stayed in February 2024

  • Reviewed: 26 December 2023

    1.0
    nightmare and most horrible experience
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    everything, dirty bed , showing is just dripping some water , no facilities, breakfast was just two three horrible dishes. everything is bad !

    nothing , absolutely nightmare !

    Stayed in December 2023

  • Reviewed: 1 December 2023

    3.0
    not value for money, overpriced.
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    the cleanliness, the elevator, also the bfast menu was not good.

    The staff are very friendly and helpful, but the property is a big NO, i have to moved 3X, first room, the aircon was not work, second room so many roaches, the third room was so so, yes the size is big, i stayed in deluxe room, the elevator was just horrors, very not comfortable, i would say this hotel is overpriced, i can get more way better stay by adding lil bit more money.

    Stayed in November 2023

  • Reviewed: 6 August 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    My stay at the hotel was disappointing. The room was not clean, the air-conditioning didn't work, and the toilet door knob was broken. The front desk didn't provide a satisfactory solution, and my requests for a room change or an upgrade were ignored. They also didn't respond when I asked for a fan to cool the room. I won't recommend this hotel. Full stop!

    Stayed in August 2023

  • Reviewed: 27 July 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bedroom very dusty and creepy Breakfast was not nice and dont have variant Everything was below expectation , not worth it with the price

    Stayed in June 2023

  • Reviewed: 11 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    the place is nice neat, the employees are also friendly, access to the city is also very close, I suggest you guys stay here

    Stayed in May 2023

  • Reviewed: 3 July 2023

    1.0
    Very poor
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything.

    Nothing

    Stayed in June 2023

  • Reviewed: 11 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Floor unclean and heavily stained under the dust bins inside the bathroom. No HDMI on TVS so could not use firestick. No Bar and it was always closed. Could not treat myself to a beer.

    Good Aircon and Beds. Staff cared about guests. Good Breakfast. Staff were able to attend to personal requests in kind and cordial manner. No delays. People at the reception were great! :)

    Stayed in May 2023

  • Reviewed: 4 January 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    no hot water

    Just location

    Stayed in January 2023

  • Reviewed: 24 November 2022

    2.0
    Very poor
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    not recomended for family because the hotel have a club bar at 2nd and 3rd floor and we can hear the sound from our room at 6th floor ..too many ladies at the receptionist which is calling girl bad experience for me and daughter

    don't like all for this hotel ..the worst hotel i ever stay in bandung

    Stayed in November 2022

  • Reviewed: 24 October 2022

    1.0
    Schocked
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Stains all over the bed linen, does seem that the room have been cleaned in a while. I went down to reception and informed the receptionist of the room condition and she just laughed at me. Appalling to walk into a room that state after a long trip and looking forward to a good nights rest.

    Stayed in October 2022

  • Reviewed: 25 August 2022

    7.0
    This hotel needs more TLC.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A lot to be desired, it could do with a bit of attention on cleanliness and upgrading of some room facilities. The bedsheet has stained on it, the bathroom shower was broken, the toilet water was clogged and the flushes was slow...the buttons on the elevator could be serviced as some were broken, as well.as.the parking could use more lighting

    The hotel has spacious parking. Our service includes adequate breakfast.

    Stayed in August 2022

  • Reviewed: 6 December 2021

    1.0
    Bandung's Hell.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was filthy Most rundown place I have ever been to. I booked for 2 nights but left the following day. I wasn't able to sleep all night because there was karaoke night on the first floor. The room smelt like cigrates... The blinds, carpet, sofa were wornout. The bed sheets had blood stains and even after asking room service to change the sheets they still had stains. Their staff were also not happy working there. Anyone wanting to stay there please don't even think about it! I don't understand how booking.com are partners with this hotel chain? Do you guys inspect the hotels before partnering with them? Oh and the photos are not the same as the reality of the place. Very good photoshop/ camera/ lighting tricks.

    Nothing!

    Stayed in December 2021

  • Reviewed: 20 September 2021

    3.0
    -
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Telephone cable wasn’t active, hotel no lamp and dark, food not realy on the price., bathroom no toilet paper and mirror little bit a broken..

    No anything

    Stayed in September 2021

Showing 1 – 25

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