Jalan Arion III No 17 KM 77, Cisarua, 16750 Puncak, Indonesia
#15 of 50 hotels in Puncak
Guests' ChoiceBased on 76 hotel reviews
7.8Cleanliness
7.6
Comfort
7.6
Location
8.2
Facilities
7.8
Staff
8.9
Value for money
7.6
Free WiFi
7.1
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End of dialog contentReviewed: 17 May 2024
Shaik
SingaporeWi-fi is satisfactory, Phone was down, Quiet a tiny toilet. The worst is the spa, ripped off for the poor sleazy rooms, broken shower, will require major renovation and learn proper spa services… Just being truthful…
Simplicity, Quiet Environment… Beautiful Settings… Food spread is fine… Great and polite staff - This is a major highlight.
Stayed in May 2024
Reviewed: 29 February 2024
Susy
United StatesThe cottage needs a little update.
The surrounding area is really nice and the staff are so friendly.
Stayed in February 2024
Reviewed: 22 December 2023
Indah
IndonesiaThe room should have long sofa instead of single sofa
Stayed in December 2023
Reviewed: 21 August 2023
Ratna
IndonesiaPlace is good, love the scenery
Stayed in August 2023
Reviewed: 3 August 2023
Sari
OmanOld property, need major improvement, renovations & refurbishment inside the chalet. Bathroom is a nightmare! Full of Mosquitoes My kids found a lizard The sink, kitchenette need extra attention We could not sleep at 1st night, coz of noise from other side of the road. We were there for 3 nights At last, we moved to another chalet
Beautiful landscape, garden well maintained & manicured Breakfast as average, nothing much choices. Staff are welcome, helpful & friendly
Stayed in July 2023
Reviewed: 23 July 2023
Liza
Australiaold property, so many ants in the wastafel area, the refrigerator door broken, for family cottege there is no double bed.
unique property, the area inside and outside propery nice n cleaned, the view beautiful, good location, the breakfast soooo gooodd. The customer services front and property area excellent and they are really friendly.
Stayed in June 2023
Reviewed: 16 July 2023
Subroto
IndonesiaBreakfast
Location and ambiance
Stayed in July 2023
Reviewed: 1 July 2023
Mohammed
Saudi ArabiaThe room has no sink. There were a lot of insects in the cottage.
The resort is well-maintained. The staff were so nice.
Stayed in June 2023
Reviewed: 20 April 2023
Ribka
Indonesiathe property quite old
nice place with a good price
Stayed in April 2023
Reviewed: 4 February 2023
Muhammad
Qatarnothing
scenery and lay out of the villas
Stayed in January 2023
Reviewed: 29 August 2022
Shukur
MalaysiaDunno..
I will come again...
Stayed in August 2022
Reviewed: 15 July 2022
Abdulmohsen
Saudi Arabiaair conditioning and water heater
landscape
Stayed in July 2022
Reviewed: 22 March 2022
Soebiantoro
Indonesia▪︎Room Villa equipments bit rotten, wifi was not working properly (sometime too slow), water pressure (shower head) too weak, linens & terries looks old and become grey instead of white. ▪︎F&B Not too much variety of food and many dishes were empty and not refill properly.
All staff are very friendly and helpful, location not so far from Toll gate and cleanlines of cottages area are clean and looks well maintain especially the landscape.
Stayed in March 2022
Reviewed: 21 January 2022
Nia
Indonesiathe rooms should be spacier, and the bathroom should be cleaner
the landscape is gorgeous. the maintenance team seems to work hard on keeping it great
Stayed in December 2021
Reviewed: 30 October 2021
Yanmin
IndonesiaBed sheet and bed cover were not enough clean, Other Quest Loud their Exercise music at 6.00 am
Breakfast was good , location is ok , it's a nice place
Stayed in October 2021
Reviewed: 20 October 2021
Budi
IndonesiaNice place. Not to cold
Stayed in October 2021
Reviewed: 15 May 2024
Yanik
ItalyChoices of food are limited
Everything, service and location
Stayed in May 2024
Reviewed: 23 February 2024
Sami
United Arab EmiratesNoisy in the morning Bathroom not clean
Location inside forest Fast check in and out
Stayed in February 2024
Reviewed: 18 August 2023
Mohamed
OmanLocation and it look very old need maintenance as well to be improved as well service.
External design looks nice and internal design need to be improve.
Stayed in August 2023
Reviewed: 13 August 2023
Randa
Saudi ArabiaThe towels clean but all of it broken from many multiple cleaning
Vibe
Stayed in August 2023
Reviewed: 7 July 2023
Alsalhi
OmanRooms are small, and at night it gets very noisy, can't sleep due to motor bike noise all day long. Kitchen very poorly equipped, AC only in hall, the 3 rooms have no AC. Being a cottage in grean area, we found ants in our room all day.
Staff were really very helpful and friendly, supper, though language was a bet of struggle. The green area and land scape of the hotel was great.
Stayed in July 2023
Reviewed: 3 June 2023
Safwan
MalaysiaPoor services provision mainly because staff inability to understand the client's messages, cottage is full with insects which can be easily treated, iner stairs make sounds when used, cottage walls have spaces with cold wind going through, restaurant food and opening time is not reasonable, location of the hotel is weird with narrow passage, the value of money paid is found not worthy, internet is not working.
The overall place is ok, good gardening and public areas are clean. View of the surrounding mountains is fantastic.
Stayed in June 2023
Reviewed: 27 May 2023
Sulaiman
OmanLocation just beside the main road and the cottage made of wood very noisy u can not sleep
Staff were really helpful friendly
Stayed in May 2023
Reviewed: 23 February 2023
Omar
SingaporeThe cottages are old and uncomfortable. Cleanliness is barely passable.
The surrounding environment was pleasant.
Stayed in February 2023
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