The extended hours shld be more flexible :)

location is great. just 5 mins away from Ferry. Room size accept for those who just want to sleep over with no window view on level 1. Hotel staff management are nice and friendly. And allowed our clean bicycle to be park in our room.

Stayed in April 2024

So comfortable bedroom. Wonderful

Stayed in March 2024

lift breakdown during my stay

friendly staff

Stayed in February 2024

The breakfast has not much choices. The foods always finished very fast and not enough staffs to replenish the foods constantly.

The entire friendly staff, including Sandii, went above and beyond to ensure our stay was memorable. Sandii stood out for his remarkable attentiveness and resourcefulness, addressing our needs promptly and with genuine care.

Stayed in February 2024

The staff San Di was very polite, helpful and sincere in assisting us (a group of aunties). The location of the accom was also great! Thanks for making our time there fun and memorable. - aunty

Stayed in February 2024

hair dryer & rent bike

staff

Stayed in December 2023

There is not much going on there unless you take a taxi out for activities. Again, the place we stayed at was a housing area for resort staff. If you want to visit some of the tourist areas, it's best to get a taxi to bring you around. We had a great guy who brought us to where we wanted to go for 50 SGD for 5 hours.

The location of the hotel was good, located in a small town-like area surrounded by housing for the nearby resorts and hotel staff. Just to the right of the hotel entrance, there's a shop selling RotiO bread which is very good but their coffee is just meh. Behind the hotel is also a hawker center with local food and two convenience stores selling snacks and tidbits. Pricing for 3D2N was about 1,000,000+ IDR ($91 SGD) Staff service is also 10/10 and the room is big for what I paid. The toilet is superb, the water pressure is very strong and the water heater is very good. Toiletries such as soap, shampoo, and a small toothbrush kit are provided as well. We also checked in early for 200,000IDR ($17 SGD) because our ferry was at 8 am but check-in was at 2 pm, well worth the money spent to chill in the room. The Breakfast buffet consisted of local food like steamed white rice, stir-fried noodles, scrambled eggs, and a type of meat (Fish on our first day and chicken on the second). Included other things like cereal, bread (toaster is available), coffee, tea, and guava juice. Overall, not the best buffet but decent enough that you can fill up. TL;DR Good Location, Good Pricing, Good staff service, Very good rooms, Decent Breakfast. Overall Rating: 8/10 Would stay there again

Stayed in December 2023

Room for single bed is small. No facilities such as gym and pool

Good location with hawker centre and spa nearby. Very close to the ferry terminal

Stayed in November 2023

The room a bit small. My mum room no.101 one of the electric socket unable to function.

The breakfast is good. The location is very near to the bbt port. The staff are friendly and polite. The price is very reasonable and worth for it.

Stayed in November 2023

The stuff are friendly and warm-hearted！

Stayed in September 2023

Comfortable, clean room. Friendly, responsive and great staff.

Stayed in March 2023

No smoking room

New hotel, clean and quiet.

Stayed in February 2023

The breakfast food was good, but not a lot of variety

The staff were incredibly helpful and friendly, will go the extra mile to make sure we enjoyed our stay. Some facilites were still being renovated, but didnt affect our stay too much.

Stayed in January 2023

Very clean and well priced hotel with very helpful staff. Sandi on the front desk was very helpful booking transport and providing suggestions on places to see.

Stayed in April 2024

Breakfast

Nothing

Stayed in February 2024

Breakfast and staffs

Nothing

Stayed in February 2024

Sandi is the best, he treat as so well, he help me lots of stuff, definately i will comeback to stay here again.

Stayed in February 2024

Tried to check in early but they were too busy despite I was the only one staying there!! They provided me with a room without a window which I refused, they put me in another room on the ground floor. Was noisy & annoying. Checked into a different hotel as soon as I could.

Nothing really.

Stayed in January 2024

We asked for an adaptor as plugs were all Singapore ones . Received one and it didn't work, so requested a second one whih worked "on and off". Also not very well so as we only got two free bottles of water , after long discussion on the fact we weren't really entitled to any more and would have to pay for two more, we agreed, but on check out they charged us another 36.0000 IDR for two small bottles of water. As we booked 4 rooms for our group, we were not impressed with this ! Also breakfast, they had no knives in the hotel for us to use to butter toast, had to ask for more scrambled eggs each time one of our group needed some. Just generally poor public relations, but hotel suited us for one night of a comfortble sleep. Woud have given a nigher score, except for all the above issues.

Beds were comfortable and shower had good hot water.

Stayed in December 2023

Friendly staffs

Stayed in August 2023

Initially, I do not know that around the hotel there are amenities like buns and coffee and massage area, local marketing.

Stayed in June 2023

the property is brand new and the staff is friendly and really helpful

Stayed in March 2023

Lift was not working

"Excellent hotel. Great service The room was very spacious, clean, and had the amenities we needed. Breakfast was delicious and customize as per your choice.. The people in the reception were very helpful, not just on checkin and checkout, but also in giving directions to spots. The location is great- very near to Bandar Bintan port . I would recommend to friends, and will definitely stay again if Im back there.

Stayed in March 2023

There are no comments available for this review

Stayed in March 2024