The Ultimate Terminal 3 Soekarno Hatta Airport 1st Floor Domestic Arrival Area, 15126 Tangerang, Indonesia
#26 of 83 hotels in Tangerang
Guests' ChoiceBased on 668 hotel reviews
7.6Cleanliness
7.5
Comfort
7.6
Location
9.2
Facilities
7.4
Staff
8.6
Value for money
7.9
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2023
Rima
United Kingdomthe shower and toilet needs more frequent cleaning
Stayed in May 2023
Reviewed: 27 May 2023
Tânia
Portugalthe toilets are really old and could have better maintenance, and cleaning
the cabins
Stayed in April 2023
Reviewed: 26 May 2023
Theodoros
Greecewc and showers, some noise from the adjacent rooms
location, clean, nice bed
Stayed in April 2023
Reviewed: 25 May 2023
Ruby
IndonesiaYou have to ask for the towel and sleepers
Right at the airport, comfy, price is reasonable
Stayed in May 2023
Reviewed: 24 May 2023
Berk
Turkeyit was noisy cause of enter/exit other capsules. and there were hairs both capsules :(
it was first experience for us to stay capsule. it was well ventilated.
Stayed in April 2023
Reviewed: 21 May 2023
Misty
New ZealandBathrooms could have been cleaner
Convenient being at the airport
Stayed in April 2023
Reviewed: 20 May 2023
Alia
SwitzerlandThe bathroom could use a regular cleaning.
Internet connection very good. Comfortable bed. Fancy concept. Excellent location.
Stayed in May 2023
Reviewed: 16 May 2023
Buncheongeun
South KoreaGood location
Stayed in May 2023
Reviewed: 16 May 2023
Anistasari
South AfricaThe sharing shower and outside toilet a lil inconvenient for me.
It's actually beyond my expectations. I thought I'll just laying down and have a rest, the facts that I played with the light and super happy with my capsule is unpredictable 😁
Stayed in May 2023
Reviewed: 16 May 2023
Ornela
ItalyThe bathrooms.
I loved the concept. The bed was comfortable, and it's super convenient if you just need to sleep a night before your next flight. The staff was super nice!
Stayed in May 2023
Reviewed: 12 May 2023
Amy
United Kingdomthe walls very very thin... I coiuld hear everything in the rooms around me, so some cladding/sound-deadening would make a lot of difference.... also more the 3 channels on the tv would be great.... maybe have the option for people to log in to their own netflix accounts etc, or cast their movies from their personal devices to the tv in the room
Ease, convenience, comfort, location 👍🏻
Stayed in May 2023
Reviewed: 11 May 2023
Katiasu
JordanNothing
It's right in the airport, you just go to the upper floor. I didn't sleep, just left my stuff, and took a shower. But the capsule is comfy. The toilets are shared, but the shower room is big, clean and comfortable.
Stayed in May 2023
Reviewed: 5 May 2023
Buncheongeun
South KoreaI arrived at terminal 3 at night, slept here, took the free shuttle bus to terminal 1 early in the morning, and took the morning flight at terminal 1. How convenient it was!
Stayed in May 2023
Reviewed: 27 April 2023
Pedro
United Kingdomthe showers were not clean and the toilets weren’t either.
the pods are more spacious than I thought. Very convenient sleep for a few hours and get my flight.
Stayed in April 2023
Reviewed: 27 April 2023
Jeny
IndonesiaLighting in tolilet is rather dim. A bit scary 😅😅😅 please improve on that.
Location is very convenient.
Stayed in April 2023
Reviewed: 22 April 2023
Zatelmedi
United Kingdomtv remote not working properly
very cool
Stayed in April 2023
Reviewed: 11 April 2023
Kim
Australiano air con in pod, only a fan. heated up very quickly with door closed. also very noisy with other guests coming and going and speaking loudly in sleeping room. shower not clean
capsule had everything you needed, with chargers and TV. also conveniently located in the terminal. allowed early check in
Stayed in April 2023
Reviewed: 9 April 2023
Kate
Australiashower/toilets could be cleaner.
perfect for stop overs
Stayed in April 2023
Reviewed: 6 April 2023
Suzanne
Netherlandsa normal blanket would have been nice, i did not cary sheets myself
great place to rest if you have a long stop over.
Stayed in April 2023
Reviewed: 5 April 2023
Roemindrawan
IndonesiaEverything is good
New experience for stayed in capsule hotel
Stayed in March 2023
Reviewed: 1 April 2023
Ian
United KingdomMattresses should be thicker as quite uncomfortable. Two pillows or longer one would be good. People kept TVs on loud all night so should make it so can only use at low volume or with headphones
In hotel so v convenient and excellent value for money.
Stayed in March 2023
Reviewed: 31 March 2023
Linh
United StatesYou do hear everything so for light sleepers, you won’t get any shut eye. I eventually fell asleep for 3 hours.
It was conveniently located for anyone who just needs a place to stay for an early connection.
Stayed in March 2023
Reviewed: 28 March 2023
Ravi
Indonesiathe capsules are difficult to get in and out of. but once inside, great for a nap
great for long transit between flights
Stayed in March 2023
Reviewed: 26 March 2023
Paulo
PhilippinesThe toilet/shower area. It should be regularly cleaned. The ones I used were dirty and filthy.
Location
Stayed in February 2023
Reviewed: 24 March 2023
Shiraishi
United Stateslack of sound proof. bathroom and shower were just old but for the price I am ok with that.
location, novelty, locker, a bottle of water in the room.
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content