Light House Beach, Jungutbatu, 80771 Nusa Lembongan, Indonesia
Based on 6 hotel reviews
7.8Cleanliness
8.4
Comfort
8.6
Location
8.9
Facilities
7.3
Staff
8.6
Value for money
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 6
Reviewed: 29 May 2024
Katt
AustraliaNothing
I really loved the A la carte breakfast menu it was fresh and the perfectly cooked. I enjoyed the quiet as it wasn’t overly busy. The location was great as it was away from all the hustle and bustle. The staff were super friendly and helpful. I liked how spacious the room was. I stayed in the lagoon suite. I’d def stay here again.
Stayed in May 2024
Reviewed: 22 April 2024
Lee
AustraliaWhen I booked I did not realise the hotel was not finished. lacking in quite a few areas, such as spa, and unfinished gardens etc. Needed quite a bit of maintenance done. Although did not impact our stay. Dining staff and beach bar staff were excellent. To make a suggestion, a turn down service would be good, as when we got back from going out, the room was dark, pool lights were not working. Another resort came at night and put mosquito coils on and also scented oil in room, also turned on lamps and put bed curtains down. Just a nice touch and no cost involved for you, other than available staff. Also would have preferred 2 outside chairs and a table rather than day bed, as it was difficult to sit outside comfortably. Otherwise we had a lovely time. Thank you. Regards Lee and David Sheridan
Our room was lovely and we were upgraded to a private pool villa. Very good location, right on beach which was lovely, although not a good swimming beach. They made a real fuss of my for my birthday, with my bed decorated and a fancy slice of cake. Staff sang happy birthday to me that evening.
Stayed in April 2024
Reviewed: 19 May 2024
Robert
AustraliaNot enough time
Central to alot of restaurants
Stayed in May 2024
Reviewed: 17 April 2024
Louise
AustraliaThe breakfst wasnt great.
We are a family of 5 and had a 2 bedroom villa. Our teens loved the resort and the nearby area. The room was very clean and the staff where all very friendly and helpful. The resort has been closed for a few years after Covid and is now slowely opening up. The resort was quiet as not all the rooms have been opened.
Stayed in April 2024
Reviewed: 31 March 2024
Renee
AustraliaThere were literally no one staying there. The restrictions was not operating, there was no kid friendly buffet, or spa, or beach club. The pool was way too warm to swim in and was cloudy, there was no life/vibe/atmosphere. The facilities advertised were not available, very disappointing for the price.
Comfortable beds
Stayed in March 2024
Reviewed: 24 March 2024
Nicole
AustraliaLamps days t work, They forgot to pick us up off the boat after I confirmed twice the day prior No hot water 2-3 young men entered our secured private villa without permission (to try to fix water situation) while our 15 year old daughter was there alone Did not arrange scooter for us after confirming they would
Location was excellent
Stayed in March 2024
Showing 1 – 6
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content