nothing

top design of the restaurant, chillout zone, location, staff, jungletour with a guide, the food

Stayed in March 2024

-

Super nice, calm and cozy place! Everybody was so friendly and helpful. I had a great time at Ecolodge Bukit Lawang and recommend it to everyone.

Stayed in February 2024

The rooms were so hot and we had a hard time sleeping. The lobby and upstairs were hot too. The shower was not usable. Only a tiny amount of water came out. Rooms need to have A/C because it was miserable. The lobby and upstairs could benefit with some ceiling fans.

I loved the lobby, the sitting room above the lobby, the restaurant was great! All the staff was wonderful too. The trekking was awesome, and the location of the hotel was great for trekking.

Stayed in February 2024

Very satisfied all round.

Great location staff super friendly. Great to have facility for storing luggage for overnight jungle trek and availability of shower after adventure.

Stayed in January 2024

Couldnt find anything bad. Even conplaints in other comments about cold water in the shower are not true. We had warm water too

Everything .he best view directly on the river. Very comfortable room, very clean and bug free although very close to the jungle. Restaurant offered amazing food at fair prices. Staff Response and help was exceptionally good. Definately recommend it

Stayed in December 2023

Great place to stay in Bukit Lawang. Well located and with all the services you need: trekking, restaurant, etc.

Stayed in July 2023

We haven’t wifi in the room

The location is perfect! Near the city center and the lauser National Park

Stayed in January 2023

No Wifi in the room Shower was terrible and the bathroom got all wet They did not clean my room everyday. Very bad smell coming from the bathroom Bad quality linens and towels You can't really close the room and avoid the entry of insects because the doors and windows are wooden and they don't have a glass.

Very good service Very kind staff They arrange everything for your stay Food was very good, including breakfast Amazing location

Stayed in August 2022

The room that I stayed in was the worst room I've stayed in, in my entire life

The location is beautiful and the restaurant and lounge area are also in a beautiful location.

Stayed in July 2023

Horrendous karaoke in the surrounding area and even in the hotel itself. In the hotel they stopped around midnight even though they said it was only going to be till 10pm. Across the river they didn’t stop until 2 in the morning. They stopped because I went out to ask if they could finally please stop the music. No one from the staff in the Ecolodge seemed to care. The next day they started singing again at 6:30 in the morning. When I asked reception if they could maybe kindly ask if they could stop it they just laughed in my face. I guess they tried to do that before? Or maybe not? Again I went alone to see if they could stop the music and they actually did. Asking was free and apparently a foreign tourist has a bigger impact than the hotel staff who actually lives there and speaks the language. A lot of apologies from reception later (which we accepted) we - stupid us - booked this place again for after our jungle trekking. It was first of all easier to leave our luggage, but second of all the hotel staff said it was not going to happen again cause that only happens on the weekend… They lied cause when we got back it was even worse. Karaoke till 2 in the morning and no one that cared to stop it. As a travel agent and hotel owner myself I take this very serious and I am very good at giving good reviews, please check all of them, but here I simply cannot give a good one. I would have just left it if they would not have lied about it, because then we would have simply booked a different place. Unfortunately they did. I was even planning on bringing my Belgian and Dutch guests here in summer but now I am so glad I found a better place for this. I complained of course the final night again and asked for a refund. I had to send multiple WhatsApp messages and now, one and a half months later I finally got a reply. People deserve to know that The Ecolodge is not a place for quietness and rest, quite the opposite. If you come for nature go more north next to the river.

rooms are ok. restaurant is good.

Stayed in March 2023

Did not get the room we requested/paid for. Also, we were charged with extra fees during check-in which they did not commutatie about prior. Wifi only in lobby and yet poor connection. Breakfast could be better.

Close to jungle entrance.

Stayed in July 2022

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Stayed in April 2024

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Stayed in December 2023

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Stayed in December 2023

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Stayed in June 2023

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Stayed in April 2023

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Stayed in November 2022

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Stayed in November 2022

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Stayed in November 2022

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Stayed in June 2022

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Stayed in June 2023