We had such a wonderful experience! When we arrived at the hotel, they gave us a free upgrade to a villa (from the junior suite I booked originally) and it was fabulous! The staff, the service, the food, everything was world class! We are so grateful and we highly recommend it!

Stayed in December 2023

Elegant and modern decoration

Stayed in August 2023

NA

Tenang adem 😍

Stayed in July 2023

Everything is nice 👍

Stayed in June 2023

The service at the restaurant

The Break fast had a little chaotic organisation.

Stayed in March 2023

Small parking

Great ambience Lot of breakfast variation

Stayed in January 2023

I personally don't have any comment on what I didn't like ifelt everyone and every thing was great

Great breakfast and great atmosphere a d staff are excellent

Stayed in January 2023

The property was lovely very well kept and comfortable rooms

Stayed in September 2022

Its okey

Ita okey

Stayed in September 2022

Lighting in the room too gloomy

Ambiemce is wxcellent

Stayed in August 2022

- the twin bed size is too small - water drip from the ac

- Breakfast : the menu choices, the price and the qualities are good - the pool & outdoor area - the friendly staffs - good value - the cleanliness

Stayed in July 2022

need more brrakfast menu variety for hotel like this

close to the airport

Stayed in July 2022

Need more check for Cup in the room due to not clean and dirty

interior

Stayed in June 2022

The food, it didn't cater for western people everything spicy and always cold

Staff very friendly

Stayed in May 2022

as far as I stay, there is no such thing that I did not like.

The area is large, many trees and plants so it is very comfort. I've book a deluxe room with pool view balcony. Very clean room and great view from the balcony. The pool is also clean and kids friendly. The restaurant is superb, luxurious design, comfortable. It serve delicious food. The fruit juice is so thick, like no other hotel with the same rate. love it.

Stayed in April 2022

The breakfast could provide more variety

The Service, the friendly staff, the clean rooms and cozy rooms and style

Stayed in December 2021

Bed is to hard and no extra pillow. Limited sofa/chair at the front office.

Good location, we can go to Ijen and travel can pick up at the hotel without extra cost. Breakfast is good, staff very friendly, room are clean enough, hotel facilities are very well maintained, kids friendly.

Stayed in December 2021

Breakfast

Stayed in November 2021

There was lots of bugs in the room. The blanket not clean, there was some hair on it and i have to ask the staff to change it.

Stayed in December 2023

A perfectly decent business hotel that offers good value deals for weekend stays. They are 30 minutes away from the ferry crossing from Bali. Nothing outstanding. Just a comfy and adequate Hotel. Don't expect any charm or Boutique appeal though. Convenient for night-time climbs of Ijen.

Stayed in January 2024

The room looks unkept, especially the bathroom looks old, when we arrived the toilet was not clean, because it was late at night we were too tired and thought housekeeping would clean it tomorrow. To be honest this is not the best room I've ever been in, previously when I stayed with my parents the room was good, maybe needs some maintenance as the wood is broken on the back of the toilet door and the switch for the bathroom on the wall next to the sink is hanging dangerously (because it was loose and we can see the wires). Then we had a problem with our shower as the shower faucet was very loose and it ended up falling on the floor but this was fixed by the maintenance guy. The last problem we had was when we checked in the receptionist clearly told us that our booking included breakfast, we didn't check our booking because we just arrived from Japan and were too tired, so we said ok and went to the restaurant the next morning. The reception informed us that we just need to say our room number to the f&b staff and we shoud be good, so we did it and we went to take our own food because it is a buffet however once we take some food the f&b staff tell us our room doesn't include breakfast and the receptionist made a mistake, we told them we will pay for it because we have taken the food.

The location is near my grandma village and also my parents always stay here when they visit my grandma as well.

Stayed in August 2023

We have pay our breakfast , but still billed at check-out , and room service food is not tasty and rather expensive

the hotel staff is friendly enough

Stayed in April 2023

awaken by the prayer sound from nearby mosque at 3.30am in the morning (stayed not on the fasting month) the prayer sound is really loud, feels like the mosques is just by the swimming pool the housekeeping staffs did not provide fresh towels in bathroom, only provided the scrumped up towel in shape of two ducks asked the phone operator for hand and bath towels and said they did not have hand towels (time was 8pm) and only bath towels but was able to get it from the housekeeping staff when he delivered the bath towels the hotel charge extra for the room with pool view but since the swimming pool is popular (or maybe there was a big group at that time) they started using the pool since 6am and the sounds of people gigling and talking was really loud, we were on third floor lighting in the shower room is a little bit dark

plenty of outdoor area swimming pool is well maintained breakfast is excellent with many choices and delicious health protocol at the restaurat, mask is mandatory while getting food the bed is quite comfortable, water pressure is good the reservations team remembered that we were on our honeymoon trip and they sent us a delicious cake.

Stayed in May 2022

There are no comments available for this review

Stayed in February 2024