Jl. Husein Sastranegara No.8, RT.004/RW.002, 15125 Tangerang, Indonesia
#3 of 84 hotels in Tangerang
Guests' ChoiceBased on 171 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
8.9
Facilities
9.0
Staff
9.4
Value for money
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 October 2023
N
IndonesiaFriendly staff, close to airport, clean and comfortable stay.
Stayed in September 2023
Reviewed: 2 October 2023
Henry
IndonesiaThere isn't really a bar / lounge, nor much else nearby the hotel (other.than other hotels).
Good location, close to airport. Clean, comfortable and quite quiet considering its location near the airport and next to the toll road.
Stayed in October 2023
Reviewed: 25 September 2023
John
United StatesNew and very clean
Stayed in September 2023
Reviewed: 18 September 2023
Guido
PortugalN/A.
Great stay close to the busy airport. Clean and spacious room with a good selection of food. Nice breakfast and convenient free transfer. Quick and efficient check in/out.
Stayed in September 2023
Reviewed: 17 September 2023
Michael
IndonesiaNowhere to sit outdoors at the Hotel
Breakfast was great . Location to the airport also very good . Free shuttle to airport a bonus . For a stopover near airport would recommend this hotel
Stayed in September 2023
Reviewed: 17 September 2023
Mohammed
OmanNo spa
New rooms
Stayed in September 2023
Reviewed: 7 September 2023
Melissa
United StatesShuttle service. They only pick up/drop off every two hours set on their schedule. I didn't know this at the time of booking. For an airport hotel, shuttle service should be every 30 minutes or every hour. They were vague about pickup when I landed at 1:20pm and wanted to be picked up by 2pm. Their set times were 1pm or 3pm. I asked if I needed to take a cab or if someone would be there and they told me if they were available, they’d come. Not what I wanted to hear after a day of travel and no phone service. They did end up picking me up but caused a lot of unnecessary stress. I also wanted to leave for the airport at 5:30am, but they wouldn’t schedule it for me since their set times were either 4am or 6am. Food was so-so. I don’t know if this is because the hotel was so new and not many people where there or if I ordered food too early, but I ordered the Nasi Goreng around 3:30pm and when it was delivered to my room, the chicken satay was cold, dry, and very hard. The chicken thigh was somewhat warm, but again dry and hard. I think they just warmed up old food. I didn’t eat much of it, so I ended up ordering a second meal of Soto Ayam. That was pretty good, just wish the soup serving size was a little larger (I don't need rice when there's noodles in the soup). I also ordered the banana fritter desert that was supposed to come with chocolate sauce. But oddly it came with some sort of syrup that was not chocolate. It was tasty enough though. No where to sit outside. No balcony options or outdoor lounge access. They don't serve alcohol. But the wait staff did say "no alcohol YET." Maybe they just don't have their liquor license yet? No English movie channels. Access to a channel like HBO or any movie channel would be great for an international airport hotel. After 3 weeks of travel, I was looking forward to a good meal, a glass of wine, and a movie or two in bed before my long flight home the next day. I didn’t get any of these.
The hotel is new. The room are very clean. The hotel had a modern style. The staff was very friendly and helpful! Great wifi - strong and easy to connect to. Attentive service. Fridge in the room. Hot water. I needed to print a couple of visas and they were happy to accommodate.
Stayed in August 2023
Reviewed: 5 September 2023
Deepak
United Arab Emiratesit's perfect service
everything is perfect staff is polite and friendly specially thanks to mrs mischel who help us a lot from start to end
Stayed in September 2023
Reviewed: 2 September 2023
Bea
SpainSize of bedroom. No smart tv
The staff and the breakfast
Stayed in September 2023
Reviewed: 22 August 2023
Henny
United Statesnothing
The staff is friendly, and the location near the airport. The place is clean.
Stayed in August 2023
Reviewed: 15 August 2023
Pamela
United StatesNothing not to like
Location Modern facility Great breakfast selection Friendly staff
Stayed in August 2023
Reviewed: 8 August 2023
Pamela
United StatesN/A
Excellent overall
Stayed in August 2023
Reviewed: 7 August 2023
Abdulrahman
Saudi ArabiaEverything was perfect during my stay
Helpful and super polite staff
Stayed in August 2023
Reviewed: 1 June 2024
Dusko
New ZealandThe overall design.
Stayed in May 2024
Reviewed: 12 May 2024
Lindy
GermanyIt was not clear at first where the free shuttle picks you up but after calling the hotel, they have a driver on their way within ten minutes. The surrounding area around the hotel is not very nice.
It was new and relatively close to the airport. The room was clean and had everything we needed for a quick one night stay. The breakfast was quite good.
Stayed in April 2024
Reviewed: 4 May 2024
Faizal
Brunei DarussalamRestaurant menu a bit expensive compared with other hotel
I like to say a Special Thanks to Ms Cindy who assisted me in booking a car to airport. Very kind and helpful.
Stayed in April 2024
Reviewed: 13 April 2024
Ana
QatarThe ac isn’t cooling.. the room is too stuffy.. not enough facilities
The service recovery
Stayed in April 2024
Reviewed: 22 February 2024
Sami
United Arab EmiratesThere's bad smell in basement
Near the airport Fast check in and out Free parking Food delicious in their restaurant
Stayed in February 2024
Reviewed: 9 February 2024
Wiseman
NetherlandsI was woken up at 02.20 by people in the next room arriving and making a lot of noise, an adjoining room. And other banging doors during the night.
Very nice staff. Comfortable bed.
Stayed in February 2024
Reviewed: 4 January 2024
Akhilesh
JapanEverything- really a MARRIOTT?
Nothing
Stayed in January 2024
Reviewed: 8 December 2023
Tien
AustraliaCLeanlines, good service , friendly staff alot help. Overall Excellent, difaenetly I'll came back .
Stayed in December 2023
Reviewed: 31 October 2023
Hubertus
IndonesiaNo outside place to have a coffee and smoke.
Prices for a drink were exceptional high, out of proportion. 2 small cans of beer Rp. 217.000 (insane)
Stayed in October 2023
Reviewed: 22 October 2023
Daniel
CanadaThey are selling Marriot's name but this hotel was nothing even closer to Marriot. Room was tiny with no work table/computer table. There was one small glass table fixed to the floor near the corner where there was no power plug. Bath room was dark with very dim lights. They need to change the light of the bathroom same as bed room. Room was for two people but there was only one chair in the room which was dirty. Somebody droped something (not sure what - may be semen) and the hotel didn't bother to clean it or change the chair. Please see picture below.
Area was nice and clean compared to rest of the city. Hotel was closer to Airport. Hotel building was not bad becuase it looks like a newly built.
Stayed in October 2023
Reviewed: 19 September 2023
Benjamin
United StatesIt looks close on the map but takes about 20 min to get to the hotel with a taxi. Hotel was bare bones with no available restaurant or bar. A circle K was down the street but that was it. No frills
Room was clean and staff were friendly. Shuttle in the morning was easy.
Stayed in August 2023
Reviewed: 27 May 2024
Roberts
IndonesiaThere are no comments available for this review
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content