Jalan Asia Afrika No. 8, Gelora Bung Karno, 10270 Jakarta, Indonesia
#11 of 521 hotels in Jakarta
Guests' ChoiceBased on 271 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.2
Staff
9.2
Value for money
8.4
Free WiFi
9.0
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End of dialog contentReviewed: 31 March 2024
Andre
Indonesia-
Spacious room, free charge for kids
Stayed in March 2024
Reviewed: 20 March 2024
Abdulaziz
Saudi ArabiaNone
Room service great
Stayed in March 2024
Reviewed: 3 March 2024
Lauw
United Stateshotel rooms facing the golf course is too noisy from the motorcycle and car continually racing each other. doesn’t have a good sound barrier to the outside traffic noise.
very well design and clean hotel, convenience to the restaurants, mall
Stayed in March 2024
Reviewed: 20 February 2024
Nik
MalaysiaNothing
Location. The tunnel link to Plaza Senayan.
Stayed in January 2024
Reviewed: 17 January 2024
Zati
MalaysiaThe location of the property superb! The check in and check out process also smooth. The staff really friendly and helpful. Definitely will come back again to this hotel!
Stayed in January 2024
Reviewed: 16 January 2024
Zelina
Malaysiaonly problem was the motorbikes on Fri late night and very early Saturday morning. Our room 1716 faces the main road and it was very LOUD.
Spa massage was fabulous. We went twice!
Stayed in January 2024
Reviewed: 16 January 2024
Susanti
IndonesiaRoom feels a little dark
The lobby, the location, service and the value for money.
Stayed in December 2023
Reviewed: 7 January 2024
Mouhannad
KuwaitEverything. The staff were great and welcoming. Mr. Paul, the hotel manager was very hospitable as well.
Stayed in January 2024
Reviewed: 7 January 2024
Ilham
AustraliaN/A
The Fairmont is definitely one of the best hotels I've stayed in Jakarta. Although I only had a short stay, the room I stayed in was comfortable and the hotel's facilities I utilised (gym, pool, breakfast buffet and access to Plaza Senayan) are excellent. I have to also express my gratitude to the hotel's team members. Every interaction from the moment I arrived to the day I checked out was met with both friendliness and professionalism and it made my stay all the more special. I look forward to staying at Fairmont the next time I'm in Jakarta.
Stayed in January 2024
Reviewed: 30 December 2023
Christabel
United KingdomA lower price would be nice :)
Exceptional staff, cleanliness, and comfort. Probably the best service I’ve received in a hotel.
Stayed in December 2023
Reviewed: 13 December 2023
Terry
AustraliaThere is a gap between the expensive buffet and the Sapori deli/cafe at breakfasttime. We would have appreciated an a la carte menu for a more modest repast.
From the lobby to the individual room the decor was eye-pleasing and very tasteful. A book in the room catalogues the hundreds of artworks displayed on the property. The breakfast buffet and coffee shop are on the pricey side but satisfying.
Stayed in December 2023
Reviewed: 28 November 2023
Stefanos
SwitzerlandCustomer service was amazing. Facilities very clean and the gym is quite big with many equipment. Breakfast was tasty. It is very near to Senayang mall and you can go underground to reach each within 10 min walking.
Stayed in November 2023
Reviewed: 25 November 2023
Rodney
KenyaNothing.
Wonderful hotel facility, with exemplary service and amenities. In the heart of Senayan business District, connected to a shopping complex, and next to a park by the stadium. Comfortable rooms, with great breakfast and meal service.
Stayed in November 2023
Reviewed: 10 October 2023
Sopiah
MalaysiaNone
Strategic venue
Stayed in October 2023
Reviewed: 9 October 2023
Nooraqilah
Brunei DarussalamSo far none.
We like the welcoming drinks and the Appetizer. Closer to the Mall and eateries.
Stayed in October 2023
Reviewed: 29 September 2023
Anjum
AustraliaEverything
Stayed in September 2023
Reviewed: 15 September 2023
Anthnad
LebanonVery expensive compared to other hotels of a similar level
The friendly, attentive, responsive service. The quality of the rooms and the detail in them, the spacious rooms and overall spacious hotel, the proximity to the Senayan plaza
Stayed in September 2023
Reviewed: 4 September 2023
Kristine
LatviaWe had an issue with breakfast - almost every day we had to prove we have made booking for 4 pax with breakfast included, that was annoying.
Nice location with several shopping malls around. The hotel is well kept, nice personnel, good condition of rooms and services.
Stayed in August 2023
Reviewed: 29 August 2023
Saman
LuxembourgI can't find any negatives for this hotel. Everything was great!
Wonderful hotel. Big and beautiful rooms, very comfortable beds. Staff was exceptionally nice and helpful. Especially Ms Dea from the reception. She was awesome. She remembered my name everytime she saw me. She was really nice. Internet was good too. The toilet even was awesome :))
Stayed in August 2023
Reviewed: 29 August 2023
Nidnoi
ThailandGreat staff, superb service!!
Stayed in August 2023
Reviewed: 28 August 2023
Heather
Hong KongWifi was unstable and slow sometimes
Fetty and Aji at the front desk were super helpful and everyone else I met at the hotel too.
Stayed in August 2023
Reviewed: 25 August 2023
Latifah
KuwaitThe sound of motercycle is really loud
Clean and lovely staff
Stayed in August 2023
Reviewed: 20 August 2023
Adolfo
SpainNothing
It was great
Stayed in August 2023
Reviewed: 22 July 2023
Diba
IndonesiaBed is to cozy and make me want to sleep more and more!! And sometimes I missed my breakfast
I always love this hotel, everything is perfect for me!
Stayed in July 2023
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