Jl. Mayjend Siswondo Parman No. 313A Medan, 20153 Medan, Indonesia
#11 of 97 hotels in Medan
Guests' ChoiceBased on 73 hotel reviews
8.1Cleanliness
8.3
Comfort
8.5
Location
8.4
Facilities
8.2
Staff
8.9
Value for money
8.4
Free WiFi
8.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 May 2024
Elisabeth
Australiaprovide bottle water in the room or a dispenser of aqua water
nice breakfast with lots of varities of food
Stayed in March 2024
Reviewed: 16 May 2024
Hafizan
Malaysiadon’t have mini fridge and swimming pool
nearby shopping mall
Stayed in May 2024
Reviewed: 27 April 2024
Dakshinamurthy
SingaporeNothing
Good , clean
Stayed in April 2024
Reviewed: 2 January 2024
Pandian
SingaporeUnable to order food after midnight.
Good location, near to indian town. Value for money.
Stayed in December 2023
Reviewed: 21 December 2023
Lucie
Czech RepublicI had a non-smoking room but I could smell the smoke from the cigarets. Some rooms are for smokers and the stink is not isolated. It was not soooo bad but for me as a non-smoker it was more than enough and there was not possible to open a window. The hotel (building) is visibly old, would deserve some reconstruction, i.g. sound isolation from the corridor - I could hear every single step and word from there also a lot of noise from the room above mine. I would also appreciate some more information at the reception - what to see in Medan, where I can get a SIM card (nobody knew) etc.
The hotel was ok. My room was clean, bathroom as well. The bed was comfortable, wi-fi connection also ok. Breakfast average. Good enough for 2 nights but not super comfortable for longer stay.
Stayed in December 2023
Reviewed: 20 November 2023
Ng
MalaysiaNo compliant.
Breakfast is really good for the price. Quality and replenishment is really fast. Location is good, every where is nearby.
Stayed in November 2023
Reviewed: 6 November 2023
Mathew
United KingdomElectricity in our room would occasionally cut out so the air-conditioned beeped on and off a lot during the night
Nice room, helpful staff
Stayed in October 2023
Reviewed: 13 October 2023
Eliathamby
SingaporeDistance to nearby amenities
Breakfast
Stayed in October 2023
Reviewed: 26 September 2023
Sven
MalaysiaCleaness, Privacy, Location
Stayed in September 2023
Reviewed: 9 September 2023
Thorn
GermanyThere is music playing quite loudly until late in the evening on the hallways for some reason
Good hotel for a good price per night. Staff is helpful and proactive. Breakfast was nice and plentiful
Stayed in August 2023
Reviewed: 26 August 2023
Suzalina
MalaysiaThe staff were friendly. The room was clean and the bed was comfy. Average breakfast
Stayed in July 2023
Reviewed: 15 July 2023
Natalia
SingaporeThe towel need to replace... I brought mine tho
I always use this hotel when in medan. Love the white interior.. thats all. Staff is great too.
Stayed in July 2023
Reviewed: 10 July 2023
Arnold
Indonesiainternet, tv and internet need serious improvement
price
Stayed in July 2023
Reviewed: 12 June 2023
Woon
SingaporeDistance from local food or convenience store.
Value for money. Helpful staff. Great facilities.
Stayed in June 2023
Reviewed: 20 May 2023
Jon
MalaysiaGreat area !
Location was perfect!
Stayed in May 2023
Reviewed: 19 May 2023
Mathilde
FranceThe hotel should have a water dispenser, to help refill bottles and avoid too much plastic waste
Stayed in May 2023
Reviewed: 31 March 2023
Giulia
ItalySuper Friendly staff, very nice and clean bedroom. Central position, really recommended!
Stayed in March 2023
Reviewed: 25 February 2023
Mohd
Malaysianon
Location not far from Medan Stasiun
Stayed in February 2023
Reviewed: 18 November 2022
Anthony
United KingdomWifi bandwidth issues meant slow at times.
Hot shower, albeit an overhead one. Helpful staff, some English spoken. Located in fairly upmarket area, not many street eats nearby, though plenty classier options, and malls. Room well equipped with lights and plugs, comfortable beds, clean. Modern corporate hotel.
Stayed in November 2022
Reviewed: 25 October 2022
Saira
United KingdomGreat value for money. Breakfast is average. The staff were really helpful and friendly. We weren't in Medan for too long but the location suited us. The room was clean and the bed was comfy.
Stayed in September 2022
Reviewed: 27 July 2022
Jorge
IndonesiaNot hot water, checkout clumsy because of the time-consuming deposit devolution process, entrance full of cars difficult to enter as a pedestrian
Staff helpful, rooms spacious, good Wifi
Stayed in July 2022
Reviewed: 28 March 2022
Lotte
IndonesiaNothing
Very good wifi. The staff is also very friendly and know your name. They greet me every morning which is a nice personal touch.
Stayed in March 2022
Reviewed: 25 March 2022
Planet
IndonesiaThere is no hair dryer in the room.
facility is clean. central location.
Stayed in March 2022
Reviewed: 22 February 2022
Data
VietnamThe bed sheet has stain and when i enter the room after checked in, the smells of the room is so unpleasant
Stayed in February 2022
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content