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  5. Reviews of Four Points by Sheraton Bandung

Reviews of Four Points by Sheraton Bandung 4 stars

Ir. H. Djuanda 46, Bandung Wetan, 40115 Bandung, Indonesia

#8 of 260 hotels in Bandung

Guests' Choice

Review score

Based on 153 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.2

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 21 May 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 3 nights

    Four points has a nice location, friendly staff, good pool and gym facilities, breakfast spread was good and overall a nice experience during my short stay.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    A pleasant stay in a comfortable hotel
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast selection.

    Breakfast was average. However the staff were excellent, from the reception, restaurant, room service etc.

    Stayed in May 2024

  • Reviewed: 15 April 2024

    7.0
    Location was great, the overall experience was medium
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Room wasnt ready at 5pm. The day after they didnt clean our room, so we have to call and asked them to clean

    Location

    Stayed in April 2024

  • Reviewed: 22 March 2024

    9.0
    Comfortable room.
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Apart from volcanoes trips not much else for tourists.

    Comfortable room. Lively restaurant due to Ramadan event. Friendly staff.

    Stayed in March 2024

  • Reviewed: 27 February 2024

    9.0
    Good food, comfortable bed, friendly staff
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing I can think of

    Clean; comfortable bed; good water pressure and stable temperature; thoughtful staff like Nalendra who is always checking if my food and stay were good; good variety of breakfast

    Stayed in February 2024

  • Reviewed: 3 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights

    -

    Excellent hotel: spacious and very clean room. very friendly and helpful staff. Convenient location right in the centre of the town. we will definitely return.

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    Comfortable and clean stay with good food
    • Business trip
    • Solo traveller
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    The lift can be quite slow and the buttons are not very sensitive, not a big issue.

    The breakfast spread was good; staff were very helpful and friendly, especially Puji who remembered that I ordered peppermint tea the day before and asked if I want it again. He also suggested that I takeaway my next day breakfast because I have to catch a train at 730am; 4 water bottles were provided instead of the usual two and they are in glass bottle, less plastics; there are too many things that I’m happy about,I would come back again

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    good
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 2 nights

    overall, the hotel interior feels a bit dated staff had limited English The first room I was given was a back corner room on level 5, which was very long and dark. I asked if all the rooms were the same and they offered to move me to level 9. The second room was much nicer - light and with a good city view.

    excellent buffet breakfast (but not included in the room price) room water provided in glass bottles clean rooms comfortable beds with good fresh linen great view helpful staff if you need to organise a taxi

    Stayed in December 2023

  • Reviewed: 28 December 2023

    8.0
    Wonderful family staycation location, in prime central location. Very good daily breakfast options.
    • Leisure trip
    • Family with young children
    • Classic King Room
    • Stayed 4 nights

    The gym could be improved, poor ventilation and could be modernized. The bathroom shower system is dated, and could be refurbished.

    The breakfast arrangement was great, and the staff very attentive and friendly at all times. Fantastic central location would good access to all local attractions and easy access to the toll road entry and exit points. Nice big spacious: Classic King Room

    Stayed in December 2023

  • Reviewed: 17 December 2023

    8.0
    It was a good experience which can be better if they speed up the check in process
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Slow check in process

    Location, room

    Stayed in December 2023

  • Reviewed: 23 November 2023

    10
    Exceptional service in a beautiful setting!
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing.

    Everything! This is an exceptional place to stay in Bandung! The service is impeccable and second to none! Bu Winni, Niwan and the entire team are all about ensuring customer satisfaction! Chef Feisal also went above and beyond preparing a surprise Balinese dish for my wife! A work of art and extremely delicious! The property itself is a beautiful Dutch colonial building in a prime location. Thank you so much Four Points Bandung for the memorable stay! We will be back!

    Stayed in November 2023

  • Reviewed: 19 November 2023

    9.0
    Wonderful & clean hotel, friendly & professional staff!
    • Business trip
    • People with friends
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    Location is not on walking distance from the historical centre of Bandung (Braga Street etc). Transportation is easy to order from the hotel (bluebird). Elevators can be slow during peak hours, esp. when conferences & weddings are on in the week(ends).

    Very friendly & professional staff throughout the hotel, esp. the team in the breakfast & dining room and the reception desk. Rooms are clean & spacious, no street noise around the hotel. Quality of the food and breakfast is very good, lots of choices in the morning. Nice pool and gym accessible from 2nd floor.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in September 2023

  • Reviewed: 29 October 2023

    8.0
    Nice hotel, but not booking.com friendly
    • Leisure trip
    • Solo traveller
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    They don't seem to be familiar with the booking.com system. It's annoying when your booking was confirmed by booking.com (free cancelation until 23.59 the night before, pay at the property), but the property contacted me a day before and insisted that I have to pay for the whole stay otherwise they would sell the room for other people who needed a room. Weird. Maybe booking.com needs to review the partnership with this property.

    Well located, walking distance to lots of restaurants and food stalls. Clean.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    8.0
    Best location
    • Leisure trip
    • Family with young children
    • Deluxe King Room with City View
    • Stayed 2 nights
    • Submitted via mobile

    Location, room, staff, quick service

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Superb
    • Solo traveller
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location

    Stayed in September 2023

  • Reviewed: 24 August 2023

    10
    Keep On improving to keep Your 10 Score
    • Couple
    • Classic King Room
    • Stayed 2 nights
    • Submitted via mobile

    Need to upgrade Your TV.

    Quality of Bed and Breakfast

    Stayed in August 2023

  • Reviewed: 6 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Premium King Room with City View
    • Stayed 1 night
    • Submitted via mobile

    Good location, good hospitality..

    Stayed in August 2023

  • Reviewed: 19 July 2023

    10
    Very pleasant, staff are friendly and helpful.
    • Leisure trip
    • Couple
    • Deluxe King Room with City View
    • Stayed 17 nights
    • Submitted via mobile

    Roof top only open 3pm-11pm

    Location

    Stayed in July 2023

  • Reviewed: 11 July 2023

    9.0
    Very recommended hotel for both leisure or business trip.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel staff was very fast response to all requests.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    9.0
    All the staffs are very friendly and well trained.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Almost none.

    Super good services, especially during breakfast

    Stayed in June 2023

  • Reviewed: 14 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 3 nights

    Maybe the tea & coffee selection in the room can be improved and more choices.

    The location is very good, walking distance to many coffee shops and restaurants. Room size & the cleanliness is good, all the staff and security are very good. I will definitely stay here again when I return to Bandung.

    Stayed in June 2023

  • Reviewed: 29 May 2023

    10
    First time in Bandung
    • Business trip
    • Solo traveller
    • Premium King Room with City View
    • Stayed 3 nights
    • Submitted via mobile

    Will be better if there is more option for foreigners. Such as cream or vegetable soup and small sandwiches.

    staffs are kind. Especially the service from Ms. Gina and breakfast buffet members are professional. It was my first visit to Bandung and Indonesia and gave me a good memory.

    Stayed in May 2023

  • Reviewed: 16 May 2023

    9.0
    Really like the staff's kindness and helps.
    • Business trip
    • Couple
    • Classic King Room
    • Stayed 3 nights
    • Submitted via mobile

    vegetable salad didn't look fresh when we had dinner at the Lobby resto

    egg benedict by the chef and served by the waiter.

    Stayed in May 2023

Showing 1 – 25

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