Jalan Jendral Gatot Subroto Kav 18, 12710 Jakarta, Indonesia
#2 of 531 hotels in Jakarta
Guests' ChoiceBased on 290 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
8.9
Facilities
9.4
Staff
9.6
Value for money
8.9
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Arpit
IndonesiaPrice high
Rooms
Stayed in March 2024
Reviewed: 17 April 2024
Gil
IsraelNa
Amazing service Convenient location Excellent facility
Stayed in April 2024
Reviewed: 30 March 2024
Jamie
United KingdomN/A
Welcoming, cleanliness, location.
Stayed in March 2024
Reviewed: 5 March 2024
Ali
AustraliaI like everything
I love it very clean very beautiful very elegant plus the stuff is amazing
Stayed in March 2024
Reviewed: 20 February 2024
Ahmed
Saudi Arabianothing
internet
Stayed in February 2024
Reviewed: 16 February 2024
Ken
AustraliaVery hospitable staff, nothing is too much for them
Stayed in February 2024
Reviewed: 7 February 2024
Turki
Saudi ArabiaBreakfast was limited with minimal options
Everything was spectacular (except breakfast)
Stayed in February 2024
Reviewed: 4 February 2024
Abdullah
Saudi ArabiaNothing
Stuff Breakfast
Stayed in February 2024
Reviewed: 1 February 2024
Denis
ThailandThe accommodation was excellent!! Everything is new and super fresh! The room itself vast and elegant!) the cleaning service was perfect! And food experience was absolutely everything!)
Stayed in January 2024
Reviewed: 29 November 2023
Vincent
United StatesThe pillows are terrible., They offer NO support This is my only complaint. Everything else about the Four Seasons is as expected, 5 stars.
Stayed in November 2023
Reviewed: 20 November 2023
Tugba
NetherlandsFour season hotel Will always be one of the best hotels in the World, we always stay at this hotel all around the world, the service, the breakfast, the food and the spacious rooms are excellent, my boyfriend was also not feeling so well, they send us immidiatly a nurse and gave us advice for medication, they made us have the breakfast in the room and gave us a late check out, so we can rest, it was really the best service we had, thank you so much again for everything
Stayed in November 2023
Reviewed: 19 November 2023
Kerry
Australiadecor. the bar ‘nautilus’ in particular was our favourite!!
Stayed in November 2023
Reviewed: 27 October 2023
Bader
United Arab EmiratesNothing
Design
Stayed in October 2023
Reviewed: 23 October 2023
Anne-catherine
SwitzerlandGood service, nice pool and room
Stayed in October 2023
Reviewed: 8 October 2023
Ruggero
United Arab EmiratesI didn't like the pool and all day dining and breakfast.
I like the rooms and the rooftop restaurant. The bar is really nice too, but rooftop is best.
Stayed in October 2023
Reviewed: 7 October 2023
Mumtaz
United KingdomN/a
Loved everything
Stayed in September 2023
Reviewed: 29 September 2023
Carsten
NetherlandsOur whole stay was perfect. From arrival till check out, the staff was so nice and always there for us. The hotel looks beautiful, the suite is very big and got every comfort you need. Breakfast has many options, the pool is amazing and the bar on top of the hotel and the small bakery at the entrance are already a reason to stay. Thank you for everything!
Stayed in September 2023
Reviewed: 24 September 2023
James
IndonesiaAvocadoToast
Old charm- authentic elegant hotel Have stayed in the majority of Jakarta hotels in 5* range ($) —- and although on many occasions a bit more pricey; not always ( info via booking .com ) worth it for the Authenticity of a 5* + experience
Stayed in September 2023
Reviewed: 18 September 2023
Maxime
FranceNothing
Everything was excepcional . Each single detail Perfect . The personel is great and accommodation luxury The breakfast is probably the best we had (banana pancakes !)
Stayed in September 2023
Reviewed: 15 September 2023
Sean
United KingdomNeed to get taxis everywhere
Exceptional
Stayed in September 2023
Reviewed: 13 September 2023
Elza
Latviawe encountered various technical and organizational hiccups during our stay, but the staff helped to resolve them.
very beautiful hotel, kind service, delicious and varied breakfast (especially on the 20th floor), wonderful spa, and we also enjoyed time by the pool, which is designed as a beautiful oasis in the city.
Stayed in September 2023
Reviewed: 8 September 2023
Norah
KuwaitStaff Food Spa
Stayed in September 2023
Reviewed: 3 September 2023
Meshari
Saudi ArabiaNothing
Everything was great thanks
Stayed in August 2023
Reviewed: 30 August 2023
Thomas
United StatesThis is one of the top hotels in Jakarta. You can't go wrong with this place.
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content