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Reviews of Garden Inn

Orang Utan Street Bukit Lawang, 20774 Bukit Lawang, Indonesia

#17 of 50 hotels in Bukit Lawang

Guests' Choice

Review score

Based on 214 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    6.4

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Showing 1 – 25

  • Reviewed: 1 May 2024

    10
    Perfect place to disconnect from the world
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic place with really nice staff and cozy rooms. You will share the room with geckos, and the view from the balcony into the jungle is fantastic. Monkeys will come by, so watch your bananas! We can absolutely recommend the 2 day 1 night jungle trek, our guides Iman and Jerry did everything to leave us with unforgettable impressions. If possible, the hotel will postpone your booked night in the hotel for when you come back from the night in the jungle. Very convenient!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was small and a bit disappointing. It's a shame they charge for water refill where in most places we've stayed it's free. Shower had no pressure at all was just a cold dribble, no soap etc.

    Nice aesthetic, in a good location. Really helpful staff eg giving me a lift into town to the pharmacy. They found us a fan for the room when we asked for one. Overall fine just felt like a budget accommodation.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location really helpful staff good communication and arranged taxis for us Did their jungle trek and village trip their guide Adi he was brilliant and very knowledgeable can't recommend enough 😀

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Everything was perfect
    • Business trip
    • Solo traveller
    • Superior Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Lovely guesthouse, breakfast included and nice staff!

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Good place to recover after the trek
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing :-)

    Lovely to have a hot shower after the jungle trek. Big, comfortable bed. Balcony with beautiful view.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    AMAZING!
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There was nothing wrong about Garden Inn. We loved everything. If you are thinking about going to Tangkahan; we would not recommend it. The people there need more education about dealing with elephants.

    This place has been beyond expectations! It was amazing! We saw 8 (!!) orang oetangs on a day trekking. Also one across the river from Garden inn. The people from Garden Inn are a 11/10. They are very friendly and helpfull. The room was even better than expected: clean, nice balcony, good bed. The food at the restaurant was also very delicious! If we had to do it all again, we would definitly choose Garden Inn again. THANK YOU!

    Stayed in April 2024

  • Reviewed: 30 March 2024

    8.0
    A house with a beautiful "Garden"
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    If there is no wind, it is sometimes humid and hot. Don't let monkeys enter the room.

    It was convenient to be picked up by bike from the parking lot. The hotel is right next to the valley, so you can hear the sound of the water loudly. I only booked a hotel, but it was nice that they also included jungle trekking. Also, guide Marwan prepared delicious nasi goreng and we really enjoyed it. Be careful of your tailbone when tube rafting.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    8.0
    A great place at the quiet end of town in a great location.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    We had to wake up the staff to serve us early breakfast!

    The views were wonderful as was the balcony hammock and four poster bed.

    Stayed in February 2024

  • Reviewed: 18 March 2024

    10
    An amazing location and room.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The location by the river was amazing, immersed in the jungle. The room was very stylish too.

    Stayed in March 2024

  • Reviewed: 12 March 2024

    10
    Incredible place to stay in Bukit Lawang!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Menu could perhaps be a little more adventurous .

    Without a doubt this is the best venue to stay in Bukit Lawang. There is great pride taken in their magnificent garden and the rooms are like being in the jungle itself. The staff are incredibly polite and accommodating and the location is in the quieter end of town which is nice. From the beautiful balcony of our room we managed to see orangutans on two days and hornbills on another which was very special. We love the place and definitely want to stay again!

    Stayed in March 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The rustic style of the rooms is nicer on photos than in real. Not too much light inside the room

    Located in a good and quiet area near the river. Nice garden

    Stayed in February 2024

  • Reviewed: 8 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Family Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and attentive hosts and staff.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    10
    Excellent - I would definitely come again and recommend to friends!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Loud noise one morning - music playing at 6.30am. Although it was not the hotels fault, and they were very apologetic.

    Organised our excellent hike and taxi back to airport Gorgeous sound of the river as we slept You could see monkeys outside our room Beautiful view

    Stayed in March 2024

  • Reviewed: 1 March 2024

    10
    Just great.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    cold water in the shower, even though I got used to it.;-)

    The Hotel and the personal is great. I booked a 2 day jungle trek und it was just amazing. The guides Iman, Mawuan and Marwan are just amazing. The place and the nature unique.

    Stayed in February 2024

  • Reviewed: 25 February 2024

    10
    Idyllic place to stay
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 11 nights
    • Submitted via mobile

    The only downside (though it's not the Garden Inn's fault) was there was sometimes loud live music from one of the neighbouring restaurants, when I'm sure most guests just want to enjoy the natural sounds of the river and the jungle. I think the loud music is something that needs to be addressed in Bukit Lawang generally (maybe just accoustic guitars instead of amps and microphones?)

    + Really friendly and helpful staff. + Beautiful view of the jungle and river from the balcony. At one point I saw orangutans while lying in my hammock! + Lovely area with lots of small restaurants nearby but still feeling like you're right in the jungle. Just an idyllic spot. .+ Very close to a good spot for taking a dip in the river. + Beautiful gardens with lots of flowers, birds and butterflies. + Jungle trek was amazing. I did the one-day trek and we saw lots of wildlife, including 4 orangutans. Our guide Ahmad and his assistant Jerry were brilliant.

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 9 nights
    • Submitted via mobile

    Mosquito net had some holes in it. Pesky buggers got in and got my son good.

    Beautiful location. Orang-utans viewed across the river from the accommodation. Literally, sitting on the balcony and watching them in the trees. Staff were great. Very helpful and easy going. Arranged jungle trek through Garden Inn. Thanks Penn. BIG special thanks to Juri, Rudi and Maui. These absolute legends took us on our jungle trek and really went above and beyond. My mum (mid 60s) and my kids (15 and 11) were incredibly well looked after. Mum even got a leg massage before bed! We found lots of different wild life and really couldn't have asked for more. Good blokes. Thanks boys.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast should be traditional indonesian food.

    Amazing staff, great food, great rooms

    Stayed in February 2024

  • Reviewed: 14 February 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff was great. They helped us with organizing things to do in the area

    Stayed in January 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Bungalow
    • Stayed 2 nights
    • Submitted via mobile

    The location is peaceful, basic rooms but nice view. We loved the ambience. Breakfast is also very basic but you can pay a little extra and get tasty omelettes, etc.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Beautiful place
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Amazing view from the room, big rooms, very helpful staff. The two day jungletrek was great! We saw orang utangs and the food was very good! Ahmad and Ewin were the best guides! Would 100% recommend this place!

    Stayed in February 2024

  • Reviewed: 2 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    In the morning (around 5AM) monkeys are very loud and they jump on the roof.

    It is very calm and nice near the center but still in hhe jungle.

    Stayed in January 2024

  • Reviewed: 24 January 2024

    8.0
    It’s a Beautiful place, do the Jungle Treck!
    • Leisure trip
    • Group
    • Family Bungalow
    • Stayed 1 night
    • Submitted via mobile

    Water can be a bit cold in the morning, however is very refreshing after a walk through the jungle.

    The location was beautiful. The Staff and surrounding locals were very welcoming. Rooms had stunning views of the river. The jungle Treck is worth having a look at. The Hotel can book a tour through the jungle along with an experienced, well spoken tour guide (We had Joni). Experienced a one on one encounter with an orangutang. Had lunch in the jungle that the excellent hotel staff provided for us (Lunch is included) and finnished it off with a ride down the river on a raft. P.S the monkeys in the morning can get curious so make sure you don’t leave anything out they can get their little hands on 👍

    Stayed in January 2024

  • Reviewed: 18 January 2024

    9.0
    What a place!
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The local staff are super friendly and helpful. Really felt like home. The view is amazing!

    Stayed in January 2024

  • Reviewed: 25 December 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    The location is lovely and the staff are very accommodating. The room we had was up high and air circulated well. The food at the restaurant is excellent. Our guide was knowledgeable and worked hard to provide us with a wonderful experience.

    Stayed in December 2023

Showing 1 – 25

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