Beer could be cheaper 😊 but everything perfect

Calm place, all the family is kind and lovely. We also made jungle trek with Jake, a wonderful guide, with a lot of knowledge and fun. Thank you bro

Stayed in April 2024

Nothing, everything was great.

Great bedding, very clean, amazing food and extremely welcoming hosts.

Stayed in May 2024

Everything was brilliant.

Everything was perfect! Bungalow was very modern and clean, huge bathroom with really hot shower. AC worked great. Staff were very friendly, helped us arrange a bus. Food was beautiful and cheap! (Highly recommend the Gado Gado) The area this place is set in was absolutely stunning.

Stayed in April 2024

there's nothing to say here.

We have to thank so much for the hospitality, the 'lecker' food and the great absolutely clean and comfortable room/bungalow. To go on djungle tour just for even one day with Jack was really worth all the money as he taught and showed us lots of things, especially orangutans, which actually live in the tree tops due to being afraid of carnivore roaming around like tigers. On Borneo they are living more on the ground, probably because there are no tigers... Things you don't really need to know, but to show off with at anytime, haha. Jack's singing of Shanties on the rafting tour at the end was very entertaining! After reading the reviews here one more thing: If you feel bothered by a muezzin's voice in the morning, don't travel to a country with a Muslim majority!!

Stayed in April 2024

Lovely and friendly staff, incredible jungle hike would definitely recommend. Thank you so much Pipito

Stayed in April 2024

Everything is great

Good food. Gino’s mother ‘Nana’ and her daughter are fantastic cooks! Bungalow is fantastic, surrounding as well- rice fields Taxi back to Medan we can definitely recommend. But what really made our trip was a one or two night jungle tracking with Jack!! Assisted by Abi and Alberto (cooks great jungle dinners and provides the most exotic fruit). JACK is a true entertainer, he can tell a lot about the jungle, the environment, the OrangUtans, monkeys. Birds, the history, he genuinely takes care of you (makes you feel safe), he plays in a band, brings his guitar to the resort for a great vibe, has a fantastic voice. We saw many Orangutans! If you decide to go for jungle tracking, ask for Jack! 2 nights is enough.

Stayed in April 2024

Good standard of accommodation and food was excellent - we had breakfast and dinner there every day.

Stayed in October 2023

You only get a bedsheet to cover yourself, there is no proper blanket - but that's nothing serious.

We had a really nice stay in gino's place anf a great one day jungle tour. There is nothing to complain about and I would definitely recommend it. They speak good english and try to help with all questions. jungle tours are possible from one day to multi-day tours - everything according to the wishes of the guest. The animals are not fed at this provider (unfortunately this still exists at other providers). The food for you on the tour is plentiful, so that everyone is more than full. We had Jack as a guide and would do it again and again with him. He explained a lot and took very good care of us. We were a bit battered and if we needed a break it was fine for him. He gave us the time we needed. So if you are in bukit lawang, sleep here and get a tour organized with Jack :)

Stayed in September 2023

Very clean and modern bungalows and very friendly staff! The restaurant serves really good food. Gino also arranged a very professional and fun 2-day jungle trekking from the premises. Would love to come back. The staff is really helpful and are there to make sure you have a wonderful time.

Stayed in August 2023

The water supply for the whole town is questionable - water for our loo, shower and basin was extracted from the aquaduct that everyone washes dishes/clothes in, bathes and dumps their rubbish into, so it wasn't as clean as the water we had at the top of town. The shower had hot water briefly, but mostly (like all the other places we stayed) it was ambient temperature.

The bungalow was a good size, with a nice sideboard for our clothes, and the aircon was a welcome luxury for us to acclimatise to the heat. I was travelling with my daughter and the ability to book a twin room was very helpful to us. The location was good for us as we were visiting family at the south end of town, but it was only a 25 minute walk along the aquaduct to the tourist centre of Bukit Lawang. The cafe area was open all the time we needed it and served all the essentials we needed. We moved to a couple of different hotels during our 3 week stay and chose to come back to Gino's as it was the best place overall.

Stayed in August 2023

Bed had plastic topper, not the best. Pillows are very high.

Nice bungalow, wat water, comfortable bed, airco

Stayed in July 2023

Nothing to say

We love everything! The views are incredible. The bungalows are beautiful, super clean and comfy. The food is delicious and the staff is really nice. Highly recommend this place, specially after doing the jungle treccking, just to rest and enjoy.

Stayed in July 2023

Gino's was the perfect stop for us to rest up before going on our one day jungle trek. The food was amazing so we didnt need to venture far and they organised the trek too. All in all a fantastic stay and would highly recommend 😊😊

Stayed in July 2023

it’s a bit off bukit lawang, in fact it’s actually outside of the village

family owned businesses, outstanding service

Stayed in July 2023

Nothing, it was a great experience!

as we arrived at Gino’s from Medan airport, a transport they helped organise, we were greeted by smiling faces and good energy from all the staff at the guesthouse. The room was brilliant, very comfortable bed, very clean and great facilities in the room. The food from the resteraunt was delicious and all cooked by Mama. We took a 1 day jungle trek option with Jackar as our guide who was super informative about the jungle and he was brilliant and we seen 3 orangutans and plenty of other wildlife, later on that evening he got his guitar out and we sang some songs and had a great time along with the rest of the boys in the family. such a welcoming experience and something we will never forget!

Stayed in June 2023

Nothing

Very nice and helpful staff. Beautiful environment and a view that makes you feel zen.

Stayed in May 2023

We could not recommend staying here enough! Me and my friend came to Bukit Lawang to see the orangutans and we feel we really lucked out with this property. We were arrived late and were welcomed with a complimentary drink, the room was clean with a lovely bathroom. We ate the most incredible food cooked by the hotel owner which was so fresh! The staff were always happy to help with tuktuks etc.

Stayed in March 2023

Wish we had booked a longer jungle trek and longer stay in Bukit Lawang!

Spent two nights here, before and after our two day jungle trek, which was arranged by the owners. The stay, room, view, people, jungle trek.. it was an amazing experience overall. Would highly recommend to spend a few days in the jungle with them as well. Thank you Gino family for a wonderful stay and wildlife experience!

Stayed in November 2022

The location is a bit outside of Bukit Lawang village, in the middle of rice fields. The bungalows and garden have beautiful view. The room was spacious, clean and the beds very comfortable. For our 7yr old son there was an extra bed placed in our room. Breakfast was good. We could choose Indonesian and western food. Our son loved the pancakes! We did a jungle trek, arranged by the owners. Amazing experience.

Stayed in November 2022

Nothing, I like the place

Nice place and around, good price, air-condition, good bed, hot water, WiFi, possibility to order food. Really helpful and quick answers from owner in Booking chat about jungle track, transfer, Internet.

Stayed in October 2022

This place is a gem! I arrived in Bukit Lawang by public transportation and I was picked up from the bus station. The place looks beautiful, right in the rice fields. Peaceful, quiet and great views. Staff is kind and arranged my three jungle trek, which was an amazing experience. I highly recommend doing a jungle trek! Clean, comfy. I would definitely want to come back here.

Stayed in September 2022

That we only had limited time in Bukit Lawang.. Wish we could stay longer!

Nice and spacious bungalows, beds are very comfortable. It's clean and the AC is a big plus. Pretty views and nice people. Breakfast is a choice from the menu, which is fine for the money paid. Staff helped arrange our jungle trek and transportation. They were also kind enough to drop us off by motorbike to the nearest convenience store and market.

Stayed in April 2022

road access

tidy and clean

Stayed in April 2022

This place was kind of average. Nothing great, and nothing terrible, but nothing outstanding. We stayed in another place as well which was much more interesting and entertaining. 

This is a beautiful place to do tracking. Even though we didn’t go tracking, we stayed for a couple nights with and without electricity and Wi-Fi so that’s a minus.  The food was nothing special, but edible. The people were nice enough, but I think there are other places around where you can get a little more interesting environment in terms of service. 

Stayed in September 2023