Jalan Sunset Road, Kuta, 80361 Kuta, Indonesia
#104 of 188 hotels in Kuta
Guests' ChoiceBased on 570 hotel reviews
7.5Cleanliness
7.7
Comfort
7.6
Location
7.9
Facilities
7.7
Staff
8.8
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 25 May 2023
Laura
AustraliaThe room we were in for the first 2 nights was disrupted each night as there were dogs roaming each night and barked all night. Changed rooms with pool view but than get woken up at 630am each morning with screaming kids in the pool. There was no fridge (it was like a wine cooler not good at all ) to keep drinks cold. Had to ask for ice everyday to have cold drinks. Otherwise we enjoyed our time.
That the staff were very friendly and helpful
Stayed in May 2023
Reviewed: 24 May 2023
Elvira
United Kingdomnot too many options for breakfast, a lot of the food was cold. the shelf to put shampoos & soap on in my bathroom was loose from day 1 & eventually came off, the shower head holder didn’t do its job, the pool bar was closed down.
the fact that it’s a resort in the middle of the city. the building is pretty. the pool facility.
Stayed in May 2023
Reviewed: 15 May 2023
Mealieffa
MalaysiaSo far we had pleasant stay for 3 nights, hotel location nearby with airport, breakfast was good.
Stayed in May 2023
Reviewed: 11 May 2023
Eugene
AustraliaThere's a leak in the bathroom sealing , not sure if the ventilation was working, kinda smelly when we arrived had to ask for perfume spray. We booked 2 rooms, other was perfect but didn't have pool view
All good,friendly staff, has a gym too
Stayed in May 2023
Reviewed: 9 May 2023
Tezzy1011
AustraliaIt dose need some paint and some new shower head. You could also do with some better doors as sometimes the doors were hard to close/lock There was also no Mini fridge there was a cooling fridge which didn't keep food cold but just kept it Add a temperature from what I understand. The rooms can be a little noisy sometimes but they're not super loud.
The staff where super nice 👍the room I booked wasn't available so thay upgraded us. the room was clean. There Breakfast was nice Not a lot of options but was still good. Definitely would recommend this place if you want to stay more in a hotel
Stayed in May 2023
Reviewed: 5 May 2023
Monojeet
Singaporebreakfast can be better
great Location. nice and clean
Stayed in May 2023
Reviewed: 3 May 2023
Eva
IndonesiaRoom not clean at all. in the corridor there was a wall painting project by a team of engineers and it was very disturbing. i stayed in a suite room which was not decent.
Stayed in May 2023
Reviewed: 20 April 2023
Thet
SingaporeThe property was a bit old and need to maintain. Not sound proof.
Good location, staffs were friendly, facilities were good, buffet was average, worth for the price.
Stayed in April 2023
Reviewed: 15 April 2023
Jeffrey
Indonesiastaff very accomodating and able to satisfy all requests
Stayed in April 2023
Reviewed: 15 April 2023
Joshua
AustraliaCleaning could be improved. There was a razor left in our bathroom. Also saw tiny cockroaches near the wardrobe.
Day visit was a perfect stopover after checking out and killing time before the airport. Massage was fantastic value.
Stayed in March 2023
Reviewed: 14 April 2023
Chandan
IndiaGreat ambiance!
Stayed in March 2023
Reviewed: 10 April 2023
Chandler
United Kingdommould in fridge, room too hot - AC was limited. asked staff to resolve these issues and they didn’t.
good facilities - pool, gym and breakfast with lots of options.
Stayed in March 2023
Reviewed: 7 April 2023
Putut
IndonesiaBreakfast... Sorry to say for me the food here not really good...
I like all for facilities at this hotel... Clean room, comfort bed and clean hotel.. Even I get upgrade to suite room when deluxe room full and I extend here... Staff really friendly and helpful
Stayed in April 2023
Reviewed: 5 April 2023
Rosie
United Kingdomno light bulb in bathroom above sink
they surprised my boyfriend with a cake for his birthday. very thoughtful and attentive. amazing breakfast choices
Stayed in April 2023
Reviewed: 5 April 2023
Hannah
United Kingdomwas not very clean attall had to move rooms due to the dirt and marks on the bedding and sofa. fridge smelt awful like there was off food inside!
location
Stayed in March 2023
Reviewed: 5 April 2023
Nozomi
JapanThe shower area needs to renovate.
The hotel was beautiful. I love the design of hotel. The pool , the room & lobby area and breakfast everything was wonderful. The bath room needs to renovate and maintain more especially the drainage system. There was lots of water after we shower. Apart from the problem it was great stay!!
Stayed in March 2023
Reviewed: 2 April 2023
Alex
RussiaOur room with city view is too noisy because in the front of main busy road. Bathroom must be renovated, there are some broken tools in the bathroom. The towel must me changed with the new one.
Big variety of breakfast and big room. They have quite big garden with pool and facilities, not to many hotels have garden in the center of the city.
Stayed in March 2023
Reviewed: 29 March 2023
Smb2023
IndonesiaBathroom bit small
Comfortable bed
Stayed in March 2023
Reviewed: 17 March 2023
Ahmed
TurkeyEvery thing was in order
Was all very good 👍
Stayed in March 2023
Reviewed: 16 March 2023
Ahmed
TurkeyAll good I like the hotel
The staff is so friendly the hotel is very good location is good close to the airport
Stayed in March 2023
Reviewed: 15 March 2023
Adriyana
Malaysiaits a nice resort but can see it hasn’t been well maintained.
nice resort nearby the airport. good affordable stay for a night for transit. the staffs were friendly and accommodating. I actually left my bag in my room and the staff were nice enough to assist me on keeping the item safe and passing it to grab driver to pickup for me.
Stayed in March 2023
Reviewed: 15 March 2023
M
AustraliaFood wasn’t the best and walls are very thin. People and young kids yelling and running through hallways very early in the morning
place is great if you’re having a relaxed holiday. Beds are very comfortable and staff are very friendly
Stayed in March 2023
Reviewed: 14 March 2023
Khayeroma
Canadaeverything was good
very clean, we had a normal room but ac wasnt working soo they transfered us to a suite. which was very nice
Stayed in February 2023
Reviewed: 13 March 2023
Ilona
AustraliaBathrooms were a bit outdated and bathroom door blocks a lot of space in there. The shower was a bit dirty and plumbing was slow so shower base filled up with water quickly.
Spa facilities and the lovely ladies who work there were fantastic. Room service and pool side food was so simple and easy. Breakfast staff were all so friendly with a good choice of foods and always plenty to eat.
Stayed in March 2023
Reviewed: 10 March 2023
Yosua
IndonesiaThe menu for breakfast was a lot, but not really good.
The room is very spacious, yet the price is cheap. The hotel itself is very big and luxurious, although the wall outside was quite mouldy.
Stayed in March 2023
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