The laundry was returned damp

Great situation overlooking the rainforest and beside good restaurants. It was well laid out and the rooms great size with lots of room .

Stayed in May 2024

Pools were lovely, staff excellent, friendly and helpful.

Stayed in May 2024

Not applicable

Location, infinity pool, breakfast, view

Stayed in May 2024

The room was so damp. There was so much humidity :(

The hotel is beautiful. The staff were all lovely

Stayed in May 2024

The fact that our pool was never able to be “seen” by the sun was a downside since the pool was always a bit cold. Also, the laundry service was not good.

Cleaniness and location were a 10/10. Also the staff was even better! Everyone was super polite. Also facilities were very good.

Stayed in May 2024

Great resort just next to the jungle. Having a breakfast in the gazebo near the jungle tree tops is a great way to start the day. Restaurant makes some tasty food, no matter what is ordered.

Stayed in April 2024

The humidity was crazy to a point that our pillows were a bit damp and the air conditioning smelled musty

Location and staff were top notch. The infinity pool views were out of this world

Stayed in May 2024

...to stay longer...

Amazing location within Ubud... just one street off the main street but feels like another world away with a cliff top position overlooking the jungle. Great pools, both in the Villa and in the resort with fantastic views. Such a great place to just relax there were days when all we did was stay in the resort! Staff couldn't be better - super friendly and always welcoming.

Stayed in May 2024

Nothing

Goya Boutique Resort, nestled in the heart of Ubud, is truly a gem among accommodations. My stay there was nothing short of exceptional. The resort's culinary offerings are simply amazing, with every dish exceeding expectations. The complimentary breakfast provided was particularly outstanding, offering a wide array of delicious options that left me in awe. The location of the resort is another standout feature, as it is conveniently situated in Ubud center, making it easy to access nearby attractions and amenities. The infinity pool at Goya is a must-visit, offering breathtaking views and a relaxing atmosphere that is perfect for spending quality time with family. The floating breakfast served in the pool is a unique and delightful experience that I highly recommend. Overall, my stay at Goya Boutique Resort was unforgettable. The accommodation is unique, the food is fantastic, and the overall experience is one of a kind. I would highly recommend Goya Boutique Resort to anyone looking for a memorable and enjoyable stay in Ubud.

Stayed in April 2024

Top breakfast, location great, friendly staff and stunning villa and pool facilities.

Stayed in April 2024

The only negativ thing I can say are: - the price for the room, the food and the spa - the missing information during the day tour

We have stayed in this hotel for 4 nights and we absolutely loved this hotel. We booked it with an airport pick-up and we are so glad we did it. When we arrived we had a big delay but the driver was waiting and everything was working out really well. The driver was very kind and we got a bottle of cold water and a cold towel. We were so glad for this. The trip to Ubud was also very smooth. Also the check-in was very smooth and the receptionist was very kind. In general the hotel staff were so friendly and kind. The room we have stayed was absolutely gorgeous. It was so big and very nice. Also the pool was great. The food was amazing. We loved it. Only the price are bit higher than out of the hotel. The price for the spa is compared to outside of the hotel too high so we went to a spa outside of the hotel. We also booked a private tour with the hotel for 8h. The hotel told us the driver will also be our guide. It was a really nice tour. The driver/ guide was very nice and kind, but we had wished for that he would tell us a bit more about the temple, history and culture. Even if I asked him, we didn't get a lot information out of him. Maybe it was a miscomunication of the hotel that the driver was also the guide, but we had the impression that the driver/ guide was more just the driver than the guide. So saddly we didn't get a lot of information during the tour. But overall we had a very nice day tour and this is about the information is complaing on a high level 😉. The monkey forest is by foot about 20 min away and really worth to see it. At the check-out day we had to leave before 7am to catch the ferry and couldn't get breakfast. So we asked the day before about the check-out and they offered us to prepare a breakfast box. I guess I never got in an other hotel before a breakfast box. They prepared so a lot. It was amazing. We had food for almost the whole day😅.

Stayed in April 2024

Nothing, everything was perfect

I rate it 11/10. This place is exceptional, the staff, their attention to detail, the extra mile they go to for guest requests, and this is all done with a friendly smile. The best boutique hotel I have ever stayed in👌🏽❤️. Highly recommended and I will be returning with my family. Had a restful amazing time.

Stayed in April 2024

This is a stunning hotel in a beautiful peaceful spot overlooking the jungle in busy Ubud. Outstanding service and delicious food and drinks.

Stayed in April 2024

If anything, the prices of the restaurant/bar are a bit expensive, which does not encourage to eat in. On the lower floors, the view of the suites is hindered by a black construction fabric.

Amazing pool, great location in Ubud, with everything walking distance and very friendly and attentitive staff. Very large rooms with balcony

Stayed in April 2024

We had a wonderful stay with our 2 kids (5 and 8 years old) at Goya Resort Hotel. The place is very quiet, we felt very comfortable and relaxed. The staff and services were great. Breakfast options were perfect for us and the kids were super happy. The balinese message was great.

Stayed in March 2024

Everything was excellent!!! Lovely place and people!!! Warm atmosphere, very helpful staff. Very high standard of the service. Highly recommend!!!❤️

Stayed in April 2024

Please have more plant based food options. It is so easy. Like tempeh skewers, fresh rolls with marinated tofu with glass noodles and veggies, tofu curry or stir fry. Food offerings were too European Loved sitting outside on our covered deck listening to rain and birds.

Big rooms if you can get high up floor has wonderful jungle views Good lotion and shampoo. - smelled great. Comfy bed. Fridge in room. Big tub adorned in fragrant roses to welcome us. Good vibe. Colonial meets Asia in tea room with views. Complimentary Yoga some mornings Increase masseuse by Sastra at the massage. The best I have had on the trip Complimentary 10 min foot or head shoulder massage as part of our booking was sooo good and generous on time. We had a bauble on my breakfast egg (allergy and am vegan) instead of tofu scramble but they fixed it pretty quickly and handled it with such professionalism and generosity. The only reason it is not a 9 is because of the lack of plant based food options

Stayed in April 2024

No shade around the pool in the afternoons

Beautiful property

Stayed in April 2024

The staff at the reception are friendly, but there is room for improvement in their professionalism (when we arrived to Bali they forgot to send our transport to the AirPort and when we called, they said that we probably made this reservation with booking and that we should check with them, after we send screenshot of their confirmation, they appologized and said that they can organize our transport, but we were already in another taxi. The reception appologized for the mistake when we arrived and surprised us when said that because of that we have 10% discount on our additional costs (accomodation was already paid). But when we received our bill, there wasnt any discount. The lady at reception explained that discount was related only to transport, which was not the case because several times we ordered transport via reception and we always had to pay full price directly to the driver. Also some of reception staff ordered us shuttle for Ubud when we called, some requested that we first have to come to the reception and then they will call and we had to wait at the reception, other said that we have to order shuttle one hour before coming. Etc) Resort is quite small. Occasionally there is a not so good smell in the main pool.

Excellent staff in the restaurant and bar. Excellent food and coctails/fruit juices. Excellent cleaning and accomodation. Very nice view from the main pool. Good location of the resort. Very good massages in the spa. Nice organization of dinner with traditional food and dance.

Stayed in March 2024

Beautiful location in central Ubud with amazing views of the jungle. Staff were attentive and so friendly! Lovely smoothies and food too. The room was spacious and well-equipped with everything we needed and more. Would definitely stay again!

Stayed in March 2024

Nothing at all

Fabulous location, we moved from a villa quite far from Downtown Ubud, to this hotel which is in a great location. Staff are all amazing, so friendly and accommodating, who all obviously love their jobs.

Stayed in March 2024

some construction next door

breakfast was amazing

Stayed in March 2024

The staff at this hotel were absolutely fabulous! They were incredibly friendly and approachable, which truly enhanced our overall experience. Their warmth and hospitality made our stay even more memorable. Moreover, the facilities here are truly amazing. The gardens are stunning, and the infinity pool offers breathtaking views. The rooms are spacious and comfortable, providing the perfect retreat after a day of exploring or relaxing by the pool. Overall, our time here was nothing short of exceptional.

Stayed in March 2024

Whilst we didn't have a particular issue, we noticed the water from the pool was dripping on the side of the building and the sliding balcony doors were leaving a small air gap.

The location was very good and the staff very friendly and helpful. We had some very nice food and drinks at the hotel.The value for the price was well balanced.

Stayed in March 2024