The main complaint was the existence of Night Club which should not be there in a hotel looking for peace and tranquility. We were at lower 6th floor to be away from the Night Club, even then the vibration still managed to be transmitted to the pillows and from the pillows to the ear. Without the Night Club, the Hotel should be the preferred place in Medan. The shower head did not function well and the rain water shower did not spray the water nicely. We agreed with the previous review that the Hotel is trying to be a 4-Star but moving the wrong way. Reaching Podomoro Mall from the Hotel, the crossing to the Mall is a nightmare, luckily security is available to assist…

Quite a new hotel and everything is still in good condition. Walking distance to Podomoro Mall and Nasi Padang Sederhana. Spacious and nice looking lobby. Externally, the hotel look great

Stayed in April 2024

Saound from 12&13

Stayed in April 2024

Clean room, good location

Stayed in April 2024

Restaurant food not great but staff trying to improve.

Top-class new hotel from 2023. Rooms clean, functional and as per photos. Wifi and air conditioning ok. Connected TV. Good breakfast buffet.

Stayed in January 2024

Same type of breakfast during my stay and the loud music at the top floor.

Location of the hotel is very near to the train station and Deli Park Mall. The hotel is quite clean and the staff are very cooperative.

Stayed in October 2023

A lot of noise from the road/railway. Kept us out of our sleep. The room had to be checked before we could leave the hotel after check-out.

It's a big and clean hotel. Lot of options for breakfast.

Stayed in September 2023

Finishing is cheap and basic, poor sound isolation: you can hear guests around and traffic in the street. Beware of the night club on the top floor: it is very loud and we could hear the music staying at the 6th floor. We had the dinner in the hotel restaurant, expensive for the local prices, but food was blunt and distasteful.

Good location, new hotel, well-furnished rooms

Stayed in August 2023

The entrance for Grab / Gojek /Taxis is not prominent. I experienced 2 lost drivers who couldn’t find their way and had to make one big round again (one way road outside the hotel) in the massive jam. We got to the airport later coz our driver took an additional 20min in the detour. Suggest that the entrance be lit clearly with big signages.

It’s clean and the beds are firm and not the soft and bouncy type. We had a good nights sleep.

Stayed in July 2023

noise from the club. I was on the 8th floor and had trouble sleeping with the noise from the club. management should do something about that

location, friendly staff, cleanliness of the room

Stayed in June 2023

You can hear the train passing a few times a night and if you are a light sleeper, this could be an issue. Big selections of buffet breakfast. Would prefer less selection with better flavours. Toilet cleaned to a local standard, operation manager should consider training cleaning staff to an international standard. Toilet looks clean but do not smell clean. There is only one double hook in the toilet, this is definitely not sufficient and there is no place to hang the hand towel.

This hotel located in a really good location, close to a few major shopping centres and restaurants. Staff is very friendly and always willing to help. All rooms are nicely decorated. Air-conditioning is working well during our stay.

Stayed in June 2023

Check in & check out proccess too long

Cleaness

Stayed in May 2023

The room is clean, the staff is helpful, facilities are excellent. The location is also strategist enough since it is located in the center of the city. Worth a stay!

Stayed in March 2023

renovation is ongoing as the hotel just newly opened on 10th January 2023 (informed by staff) so please expect noise if you plan to stay in nearly future. There is a rooftop lounge (more to disco vibes),hence choose lower level if you choose to relax and calm. Lack of hanging point in the toilet. No hairdryer provided. Limited clothes hanger (only 2?) breakfast is moderate.

location,hospitality,bed&pillow were good. smart tv (netflix,amazon prime,youtube etc). walking distance to deli park mall (podomoro)

Stayed in February 2023

They don't have gym and they don't have hair dryer in rooms. The disco on 16.-th floor is very loud. We asked for a room on lower floor and it was ok.

The staff is very friendly and professional. Hotel is brand new and breakfast os perfect. The pool is very clean and beautiful.

Stayed in January 2023

1)We didn’t get the room we booked. 2)There is a noise inside the room from the HVAC ductwork 3)Water ponding inside the shower 4)The is a event hall above the building & surround by clubbing, so the is a noise pass through the room. *Please repair the duct noise and ponding water at room 1010

1)The price is quite affordable. 730k for 1 night 2)The staff is very helpful and well trained 3)The room is good and smell nice, the interior is new. 4)Love the breakfast, got verity of food and juice.

Stayed in January 2023

Clean, very close to the metro station.

Stayed in March 2024

Our room had water leaking into our room on the first night. We requested an omelette at the breakfast egg stand and the cook walked away. We enquired if we could visit the pool at 5pm, we were told it was closed. The gym wasn’t open yet

Great location. It’s newly open so the rooms are modern.

Stayed in February 2023

where do I start ? 3 of 4 nights where spoiled because the hotel has decided to run a night club on the 16th floor, that you can hear until around 3 am from Thursday - Sunday and on special events like Valentine’s Day. first night ( valentines day) I was on the 10th floor and it felt like I was sleeping directly in the night club from 10 pm to 3 am. I complained and got a room on the 6th floor for the rest of the stay. first night, no problem. no noise because it was Wednesday. next to nights noisy until 3 pm again a little less than on the 10th floor but still not easy to sleep. maybe they should decide wether they want to run a hotel or a night club. hotel is brand new but no soundproof rooms you could also hear the traffic from the 10th floor. breakfast very ordinary and boring. not recomendable especially not at the price which is the expensive end of Medan

the staff was very friendly.

Stayed in February 2023

still partially is going on

the design

Stayed in February 2023

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in November 2023

There are no comments available for this review

Stayed in August 2023