The only issue is that the room need to be upgraded due to it's old stuff and old wallpaper.

My Family is frequent visitor to this hotel. Nice hotel, very kind staff, good swimming pool, great breakfast and the location is the best. The location is directly in front of Living Plaza Mall, we just need to walk accross the street to get there. Nice. The lounge is great with pool table and karaoke stuff available.

Stayed in April 2024

None

The location is close to the mall.

Stayed in February 2024

The facility a little bit old. Need upgrade

Breakfast with many option. Location in front of a shopping mall. spacious swimming pool.

Stayed in December 2023

Air conditional at room 1002 not working 3 times during my stay for 5 night. They fix it and the next day not working agai. I have to open window to get cool air out site. Drain port of the sink clogged

Location near the food cort and shopping mall.

Stayed in January 2024

Breakfast not so tasty. The dessert cakes are quite delicious. However, they sometimes go rancid. For example, the coconut milk that came with the sweet soup was rancid and bubbly one day as shown in the attached picture. It gave me diarrhea all day and then I investigated the cause. You should smell it before eating

Near my customer place. Near food court.

Stayed in November 2023

Room facilities to be improved. Air condition was disconnected Lighting inside room not good When rains water dropped inside the room through windows Not sound proof No black out curtains Breakfast mostly indonesian style , better to have international cuisines

Staff Location Facilities

Stayed in November 2023

The bath towels have seen its good years. The wall papers are peeling off and stained. The Aircon is not working properly.

Location.

Stayed in September 2023

If we get the west side, the room feel hot when we came after work.

There's table and chair in the room that make working at room is comfortable enough.

Stayed in August 2023

-

- breakfast

Stayed in May 2023

Strange vibe of the hotel, breakfast was not very tasty, the mattress has been through a lot of rough days and would deserve a replacement

Location in front of a mall, providing umbrella, cleanliness on high level despite aging facilities

Stayed in May 2023

the AC is always not cool. as i already few times here and no different.

the location and the hygiene

Stayed in May 2023

Restaurant was not good. 2 times order and dissapointed. To long to wait, food was not taste(i order sop buntut bakar and burger for family) nasi goreng was no taste. The WIFI in the room was really bad. Security, little bit picky. Only guest who come with car they will friendly and open the door. But 1 security was really good ,he was from the back and help me carry things. The rest during my stay was ok.

The room always clean. Because the room attendant cleaned it everyday. Dimas did very good job.

Stayed in May 2023

WiFi gak tersambung

WiFi is not good. Breakfast ok

Stayed in April 2023

Nothing.

Everything was nice, It is worth to stay for works. Location is just in front of shopping center. easy to get food.

Stayed in February 2023

Near Shopping Mall.

Stayed in December 2022

I think its about time for a refurbishment.

An excellent location opposite the Living Plaza Mall.

Stayed in December 2022

The light is broken. Towel looks very old and brown color (originally white). The shower doesnt look so clean. Spa is available 24hr located in the 3rd floor has weird smell and loooks creepy...I would expect a 4 star to be much better than that. Breafast is ok but doesnt have much variety and mostly the same everyday.

Located in a convenient place opposite to the dorm and offer 24hr servicr for foods

Stayed in November 2022

Breakfast was Ok. Mostly are Indonesian menu.

Stayed in October 2022

Wifi is not strong

The room very clean

Stayed in July 2022

Nil

Location

Stayed in May 2022

Need more user-friendly and quick WiFi connection when needed for work with laptop

The facility and service are worth, competitive price and warm staff, well-maintained & clean room, suitable location (in the industrial estate and in-front of shopping mall)

Stayed in June 2022

I confirmed to booking.com that there will be two people. In fact toileteries available only for 1 person. When I complained, they said that is their SOP and I need to call them to get the toileteries for the second people. I never experience this before. In my experience, Hotels usually give toileteries minimum for two people per room amid there will be only one person. If you want to pleased customer, you need to give extra, not make them asking for what they eligible for.

The pool and the bed

Stayed in May 2022

I was requested to put 200 KIDR deposit by Receptionist without clear explanation of reasoning behind. This is my 3rd stay, paid in advance for the room and never asked for deposit money before.

Gym support from Pak Eri is excellent, he is very understanding on customer needs.

Stayed in May 2022

Gym room AC is not working, no air circulation

Easy check in, good and clean room, good location (in front of a mall), easy access to taxi

Stayed in April 2022