Jl. Raya Diponegoro No.215, Darmo, Wonokromo, Wonokromo, 60264 Surabaya, Indonesia
#36 of 161 hotels in Surabaya
Guests' ChoiceBased on 129 hotel reviews
8.0Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.9
Staff
8.4
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 18 May 2024
Robert
IndonesiaNoisy street, and they just miss the understanding of how to make it a perfect stay by a tiny bit.
My room was lovely, the suite is worth booking! Very nice room. Nice roof terrace for a cold beer. A nice enough hotel. Staff are great!
Stayed in May 2024
Reviewed: 9 March 2024
Nor
MalaysiaNone
Location
Stayed in March 2024
Reviewed: 22 January 2024
Sophie
United KingdomWe chose a smoking room, I didn’t realise this meant smoking inside of the room, so room smelt of smoke initially but cleared once air con started.
Great layover before leaving for the train. Station nearby. Clean room. Comfortable bed. Tea and coffee facilities. Water provided Helpful staff brought luggage to our room
Stayed in January 2024
Reviewed: 22 January 2024
Nino
IndonesiaActually all facilities are ok...
Nice place to staycation....,thanks
Stayed in December 2023
Reviewed: 13 January 2024
Charles
Singaporestaff is friendly especially housekeeping and security, NOVEN was the one who clean my room after the second day i stay there he know what stuff i want without asking me 😂 and to the security i don't know his name he willing to lend his helmet for us..so thank you so much, will definitely come back to stay here🤩
Stayed in January 2024
Reviewed: 4 December 2023
Jo'n80
Malaysiaaircon was leaking in the middle of the night
Stayed in December 2023
Reviewed: 21 November 2023
Julian
NetherlandsThe times of room service are different than in the folder in your room. Just a thing.
Very clean, luxe room. Good location, coffee and tea available.
Stayed in November 2023
Reviewed: 15 November 2023
Pepen
Indonesia-
Great Diponegoro Hotel have connecting room. The hotel location is near from the city center.
Stayed in November 2023
Reviewed: 29 October 2023
Thi
Vietnamnothing
Stayed in August 2023
Reviewed: 16 October 2023
Patrick
GermanyExpensive laundry service
Stayed in October 2023
Reviewed: 25 September 2023
Garance
FranceThe picture embellished the reality
Very good for one night of stopover
Stayed in September 2023
Reviewed: 21 September 2023
Steven
AustraliaClean and comfortable. The location suits me well. Quick response from the staff to check and replace a faulty safety deposit box.
Stayed in September 2023
Reviewed: 6 September 2023
Steven
AustraliaThe sign that says that the restaurant on the second floor is open for breakfast, lunch and dinner, is not exactly correct. I went to the restaurant for lunch on a Sunday. When I asked if I could order, I was told "No", and the person walked off giving no explanation. I asked at the front desk, and was told that I could only order lunch or dinner from the bar on the 12th floor. I went to the bar and ordered my lunch and waited. It was a long wait. I was just about to ask if there was a problem with my order, when it arrived via the elevator. It should have been hot but was barely warm. Housekeeping starts early, so if you want to sleep in don't forget to change your room sign to "Sleep" before you go to bed. Otherwise, the next morning, you may be the first room that they visit. They will knock persistently until you open the door and will want to clean your room immediately. Hot water temperature is inconsistent, sometimes hot sometimes warm.
Most staff were friendly and helpful. The hotel and room were clean. The bed was comfortable. Check in and check out were fast.
Stayed in September 2023
Reviewed: 26 August 2023
Eva
FranceThere is lot of loudy. We can hear scoots and cars in the room.
The bathroom and the bed are very good
Stayed in August 2023
Reviewed: 1 August 2023
Marek
NorwayRooftop bar could be open bit longer than 22.30.
Nice hotel
Stayed in August 2023
Reviewed: 29 July 2023
Parimal
United KingdomFood in the restaurant wasn’t great
Conveniently located for us, relatively close to both Surabaya train station and airport
Stayed in July 2023
Reviewed: 26 June 2023
My_history28
NorwayGood breakfast
Stayed in June 2023
Reviewed: 3 June 2023
Yani
IndonesiaThe basement parking is too small n stink
Breakfast standard for 3star hotel
Stayed in June 2023
Reviewed: 28 May 2023
Asef
IndonesiaI got smoking room which make me feel dizzy
Stayed in May 2023
Reviewed: 28 May 2023
George
United KingdomThere were quite a few stains on the bed sheets and the street it is located on is not very pedestrian friendly. There wasn't much of an atmosphere in the bar upstairs.
The hotel was modern and nearby to a convenience store. The room was basic but comfortable and had decent wifi connection. We were given a welcome drink voucher for a tea or coffee on arrival and there was a good view of the city from the skylounge. The air conditioning worked well and we had a kettle and tea/coffee amenities in our room. Not too far from the city centre.
Stayed in May 2023
Reviewed: 7 May 2023
Jin
SingaporeThe room had a stench upon entering, especially the toilet. There were also hairs found on the floor and one of the beds had coloured stain.
Really good view
Stayed in May 2023
Reviewed: 2 April 2023
Arif
Malaysiai really wish you guys have bigger lounge space, i found cockroach and ant in my room. the towel smell funny too.
the room space is just nice. not to small and not too big for me
Stayed in April 2023
Reviewed: 12 March 2023
Ann
Malaysiathere was a strong pungent smell at the corridor. otherwise everything was great.
cheap, comfortable, decent. location is good., there is a mart and KFC next to hotel. food is clean and decent too. staffs are friendly
Stayed in March 2023
Reviewed: 16 February 2023
Harummi
Indonesiathere were some cockroaches in the room. sometimes, we could smell the cigarettes.
the rooftop cafe is great. it is located strategically. the buffet can be better.
Stayed in February 2023
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