Jl. Danau Tamblingan 47, 80228 Sanur, Indonesia
#31 of 101 hotels in Sanur
Guests' ChoiceBased on 663 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.5
Facilities
8.7
Staff
9.3
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 16 January 2024
Mark
AustraliaSome parts a bit dated
Location
Stayed in January 2024
Reviewed: 13 January 2024
Sarah
AustraliaMaybe some policing of people putting towels on sun beds and leaving them for hours would be helpful!
Excellent resort. very helpful staff, particularly Gusti on the reception area who was so helpful and polite, nothing we asked was a trouble. room was spacious and clean, housekeeping fabulous!
Stayed in January 2024
Reviewed: 11 January 2024
Ann
AustraliaThe location was so relaxing & surprisingly calm & quiet for Christmas time.
Stayed in December 2023
Reviewed: 8 January 2024
Nola
AustraliaPool temperature-too warm
Location is fabulous, close to beach and restaurants
Stayed in November 2023
Reviewed: 6 January 2024
David
AustraliaWe found it hard to communicate the arrangement of sheets we were after. With the spa centre (massages), the advertised price was Rp500k, but with add-ons was Rp605k, we'd have preferred the full price upfront. I last stayed here 27 years ago, and for a resort hotel of 50+ years, it has been amazingly well maintained. Unfortunately, there were several signs that management has been told to cut costs - disappointing, though staff are doing it as well as they can. The swimming pool lacks shade, so the water was quite warm.
Staff very helpful, attentive and connective with good English. Housekeeping excellent. Restaurant and breakfast were good without being outstanding. The Balinese massage and the pedicure were very good.
Stayed in January 2024
Reviewed: 1 January 2024
Matthew
AustraliaMore shade needed in beach front pool.
The room was great.
Stayed in December 2023
Reviewed: 28 December 2023
Josh
AustraliaRoom we stayed in (Deluxe beach wing room) a little bit tired.
Location, Staff, Gardens.
Stayed in December 2023
Reviewed: 26 December 2023
Ingold
IndonesiaToo expensive,
The location is great
Stayed in December 2023
Reviewed: 26 December 2023
Julie
AustraliaThe meals from the restaurant do not match the standard of what you can get in local restaurants.
We stayed mid-December, and the resort was quiet. We regularly had a pool to ourselves. The gardens are beautiful, and our room was spacious and renovated. We enjoyed the balcony and how quiet it was on the 3rd floor. Breakfast suited us with enough variety. Staff are all excellent. I enjoyed the free yoga session too. Location and cycling, using bicycles hired from hotel, along the beachwalk added to the experience.
Stayed in December 2023
Reviewed: 21 December 2023
Ruth
AustraliaThe bedroom smelt musty and the shower water smelled like sewage
Gardens and pools were beautiful. Great staff and great breakfast. Perfect location.
Stayed in December 2023
Reviewed: 17 December 2023
Joanne
AustraliaNothing.
Beach frontage and the friendliness of staff
Stayed in December 2023
Reviewed: 5 December 2023
Amy
AustraliaMain pool needs attention. Tiles around edge and on entry steps are very slippery and unsafe. Pool water was very cloudy. Sun lounges are taken with towels very early.
Perfect location. Staff were very friendly. Gardens are beautiful.
Stayed in December 2023
Reviewed: 5 December 2023
Kevin
AustraliaMaybe the wifi could be better
Location ambience peacefulness
Stayed in December 2023
Reviewed: 3 December 2023
Fiona
AustraliaLocation of the toilets outside the property
Excellent location fantastic pool area food was fab.
Stayed in December 2023
Reviewed: 1 December 2023
Peter
AustraliaLack of shade at swim up bar
Quiet pool areas. Restaurant. Swim up bar. Location location
Stayed in November 2023
Reviewed: 1 December 2023
Jessie
AustraliaGreat location, the garden was immaculate and well cared for. Staff were friendly, and the entire stay was seamless, relaxing and memorable.
Stayed in November 2023
Reviewed: 30 November 2023
Dawn
AustraliaBathroom a bit old
Variety of pools
Stayed in November 2023
Reviewed: 30 November 2023
Dawn
AustraliaNo air conditioned public area to sit eg bar or restaurant or reception. Staff walking past rooms quite early could be a bit noisy
Variety of pools with good shade, nice and quiet
Stayed in November 2023
Reviewed: 29 November 2023
Helen
United KingdomNothing really apart from the comments above
Near the beach and comfortable sun beds, nice clean room although a little tired especially the bathroom. Needs a little tlc.
Stayed in November 2023
Reviewed: 28 November 2023
Sonia
AustraliaThe Bali music played at 8am by pool staff. we were sleeping after travelling the previous day when this continual music blasted through our window. Thankfully a phone call to the reception stopped it. But if you want a sleep in this wasn't needed.
Location was excellent & right on the beach, the pool was large with a swim up bar. we could walk around the beach pathway to many restaurants
Stayed in November 2023
Reviewed: 25 November 2023
Gina
United KingdomLocation
Stayed in November 2023
Reviewed: 25 November 2023
Kathy
AustraliaIt offered everything that I was looking for :) Great Location. Staff were excellent. Rooms were very comfortable.
Stayed in November 2023
Reviewed: 25 November 2023
Neville
AustraliaWe should have stayed longer
Beautiful gardens, choice of pools. We enjoyed the ones in the shade. Excellent position on the beach and good position for the shopping strip.
Stayed in November 2023
Reviewed: 23 November 2023
Candan
TurkeyA lıttle confusıng to fınd your way
locatıon
Stayed in November 2023
Reviewed: 20 November 2023
Joe
United KingdomThe gym or lack of
Location and the staff
Stayed in November 2023
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