From the moment we arrived the staff were welcoming and nothing was too much trouble, from the snacks with our sunset drinks to traditional Balinese treats after our delicious breakfast and helping with local activities. Having an outside bath watching the rain and clouds whilst listening to the waterfall which you could see from our balcony was priceless! The room was clean with a great shower, comfy bed and pillows and filtered water to refill our bottles saving plastic was fantastic! The food was good and there was a great restaurant a short walk down the hill. We enjoy fitness and certainly needed it for the stairs although to be expected in the mountains.

Stayed in May 2024

There was a lot of ants in my bedroom. All around the ground and in my bed.

The location, the views the breakfast was amazing.

Stayed in May 2024

The little animals that got inside the kitchen eating our food

Cosy and beautiful.

Stayed in April 2024

Nothing!

The hosting family are super kind and take care of you like you are their family. We loved it there. The nature surroundings are beautiful, the house location (literally on a mountain next to a Waterfall) is epic and the massage was really good! We loved it!

Stayed in May 2024

There were a lot of stairs to our room, but the staff we happy to carry all our luggage. We had a waterfall view room, but the waterfall was mostly obstructed by trees, which had overgrown.

The staff were really helpful and even though we got stuck in traffic for 3 hours they kept the kitchen open late and prepared us a meal. The views from the restaurant were amazing. We would definitely recommend.

Stayed in May 2024

A lot of humidity, but is not their fault

Stayed in May 2024

Gumi Ayu was absolutely amazing, the staff were beautiful and so friendly. The food was top notch with amazing views from the restaurant. The accommodation was a dream like a treehouse in the jungle with squirrels jumping through the trees. The sound of the waterfall and stream were so relaxing. Will be coming back.

Stayed in May 2024

- I would say that food isn’t the best (there are better restaurants around, such as the Ulekan and I’ve been to other places around Bali), but again - definitely good value for money. I am very picky with food so this is probably my only criticism.

- staff are above and beyond polite and helpful. It was raining when I arrived - they didn’t just carry suitcases down to my suite, but also covered it with a waterproof case to make sure the insides don’t get wet. I had an issue with my water dispenser and they fixed it within an hour. - rooms are very clean - don’t stay there if you don’t like the wildlife/ insects (as you’ll see occasional spiders and mosquitos given the location), but nevertheless they had everything needed to make your stay comfortable (nighttime anti insect plug; mosquito net around the bed etc). - as a solo female traveller I felt extremely safe

Stayed in May 2024

The staff are great, very friendly and helpful. It was a lovely stay

Stayed in April 2024

In the rainy season everything is very damp including the bed, towels and all of your clothes. Just keep that in mind when you come.

The staff is extraordinary friendly and helpful with everything. The location is great to go for walk and enjoy the amazing view.

Stayed in April 2024

Not a complaint, but they should emphasize that unless you have your own means of transit you mobility would be limited to move around

The hospitality & knowledge of what was available to do around the area

Stayed in April 2024

We visited in rain season and therefore it was very humid. The clamboo was smelly, probably because of the humidity. And we had some bad luck with attracting 2 leeches, but thqt was really bad luck we think, because everything was very clean.

Beautiful location and very friendly staff. Bath outside and view on the waterfall was amazing.

Stayed in March 2024

nothing

This was a fabulous place to stay. You do need to be able to walk up and down steps - our room was down in the canyon in the jungle, with 142 steps (7 stories) to climb to get down and up. Having said that, the room was very comfortable with a gorgeous view of the jungle and a peek at a beautiful waterfall. There was plenty of space and the facilities were good. The breakfasts were fine and meals were eaten overlooking a magnificent view. The staff couldn't have been nicer. When we asked about a car to go to see a waterfall the Manager and his wife decided that they needed an outing and drove us there. We had dinner there and the food was good, especially the grilled tuna. They even had wine by the glass! We were very impressed by the young ladies who carried our heavy suitcases down and then back up on their heads! There are multiple waterfalls within hiking distance.

Stayed in April 2024

More humid than I was expected, but its nature, we were during the wet season. This is not a complaint addressed to the accomodation, rather to the weather :).

The landcape is magical. Next to our house there was a waterfall. The nature surrounding the accomodation is astonishing. The hosts were super friendly since we got there. It was raining and we were a bit cold on our way there and they`ve offered us some tea. The staff helped us with the heavy luggage we came with, as there are steps to cross to getting to your house. Breakfast delicious. Their restaurant has really good food. They`ve also helped me to rent a scooter from nearby area and it was delivered to our room when we got there. Only appraisal words.

Stayed in March 2024

The lovely location also has a downside, namely transportation. It can be quite tricky to find a driver if you are using Grab or equivalent apps. Thankfully, the staff at the hotel always helped us out.

The breakfast was excellent and so was the restaurant in general. The location is fantastic for a comfortable stay close to nature, and the staff are extremely friendly and helpful.

Stayed in March 2024

The concrete bath went cold very quickly.

We liked our peaceful and serene it was to be in the trees. The facilities were clean and functional. Staff were so friendly and kind.

Stayed in March 2024

I found that you really need a scooter or car to really get around the area if you want to see a lot. I was ok just exploring on foot but it does limit how far you can go.

The staff and food were excellent and I really enjoyed my stay there. The room was comfortable, quiet and private.

Stayed in February 2024

Not that I didn’t like, although I could have used more blankets

Stayed in March 2024

Such a lovely place to be in connect with nature. You can even hear the waterfall next to this place and explore around. There are a few houses on the territory with different various plans, all inside the garden. Also the restaurant in reception area with amazing view. All stuff was pretty nice, food quite delicious. Tile floor in the room really cold. Always keep your cool when driving in the mountains.

Stayed in December 2023

Went end of Feb, at the end of rainy season, and the humidity level was so high that everything gets wet, including the bed and clothes sitting in your closed luggage.

Amazing place, with a great view both from the room and restaurant. Very relaxing place, you can spot a lot of birds and squirrels from the room’s balcone. The staff was really helpful and kind, and food was great

Stayed in February 2024

The feel of humidity but I assume it's normal in such lush surroundings.

Looking for a genuine warmth Balinese welcome? This is the place to be! The staff are incredibly kind and dedicated. They make you feel at home with a genuine smile at all times. I'm used to traveling and I must say I've never experienced such a welcome. Special mention for Godeh (sorry if i spell it wrong), the manager who set the bar to the next level! I love the fact that breakfast is freshly made every morning with fresh products (the strawberry jam, and the crepes: wow!). Thanks for arranging the dolphins spot tour, what a memorable moment! We were lucky enough to even spot a Mola Mola that morning!

Stayed in February 2024

Breathtaking location, incredibly friendly staff, clean room with an amazing view, great breakfast

Stayed in February 2024

No plan to manage the humidity hence it made all the pillows smell bad & the tissues damp. Steps were constructed with uneven sizes.

Tranquility, proximity to waterfalls, amenities especially drinking water gallon. Staff were reachable via WhatsApp and always very accommodating.

Stayed in February 2024

Beautiful setting, we had a view of the waterfall from our balcony. Wonderful attentive staff.

Stayed in February 2024