Jalan Pantai, Banjar Pande Mas, 80361 Kuta, Indonesia
#26 of 188 hotels in Kuta
Guests' ChoiceBased on 796 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.9
Facilities
9.0
Staff
9.3
Value for money
8.1
Free WiFi
7.7
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End of dialog contentReviewed: 23 December 2023
Rony
Australiacheck-in process can be faster, traffic to the hotel was horrible, extra cost for pool amenities.
pool, room was okay.
Stayed in December 2023
Reviewed: 23 December 2023
Rebecca
AustraliaPool made swimmers turn green. Pricey food and drink.
Kids club and pool are great! Walk to everything.
Stayed in December 2023
Reviewed: 22 December 2023
Michelle
AustraliaVery clean
Everything
Stayed in December 2023
Reviewed: 19 December 2023
Lu
AustraliaN/A
location,cleanness, super friendly staff.
Stayed in December 2023
Reviewed: 17 December 2023
Briar
New ZealandNothing! Perfect stay!
Truly amazing 5 star resort!!!! We didn’t leave the resort at all and see Kuta until we checked out. Had everything right there. The pool is insanely good, hired a cabana everyday and we were set! Must must stay here! You won’t regret it!
Stayed in December 2023
Reviewed: 17 December 2023
Ghayur
AustraliaNothing
Pools and family friendly activities
Stayed in December 2023
Reviewed: 14 December 2023
Sar88
AustraliaThe TV channel options are lacklustre and there was no ability to use streaming apps. The Queen sized beds that we had were more like double sized beds. Only just being able to fit an adult with small child on each.
Excellent stay we will definitely be back. The pools are endless and the staff are so friendly. My kids did not want to leave. The location is great as all amenities/shops within walking distance right along the beach.
Stayed in December 2023
Reviewed: 14 December 2023
Simone
AustraliaBreakfast wasn't as good a we had remembered and the main pool whilst great size had a tinge of green from the mould all over the rocks. My wifes blonde hair went green from it.
The staff and service is exceptional. You do feel special whilst staying here. The happy hour cocktails are crazy strong ;-) Go the Highway to hell.
Stayed in December 2023
Reviewed: 13 December 2023
Siew
MalaysiaThe kid's pool with slides closed too early.
The breakfast was good.
Stayed in December 2023
Reviewed: 12 December 2023
Pablo
AustraliaGreat resort
Stayed in November 2023
Reviewed: 11 December 2023
Elizabeth
AustraliaPool was to warm!! 🤣
Staff friendly and helpful! Clean and modern rooms!
Stayed in December 2023
Reviewed: 9 December 2023
Katie
AustraliaKids Pool area untidy due to other holiday makers not hardrock. Room was too small for a family of 4 but that was due to no availa le family rooms at booking
Great food, great facilities for kids. Family friendly. Chill out pool was awesome. Service was amazing the people and staff were incredible
Stayed in December 2023
Reviewed: 9 December 2023
Douglas
United Kingdommusic can be loud at times but no too late
masala dosa breakfast was spot on, great pool for familys, spacious room
Stayed in December 2023
Reviewed: 8 December 2023
Priju
New ZealandNone.
Kids had good fun. Awesome breakfast.
Stayed in September 2023
Reviewed: 7 December 2023
Sarah
AustraliaThe staff were amazing with my two boys (5 & 7) and the man who cleaned our room 3403 was so so nice and polite!!
Stayed in December 2023
Reviewed: 30 November 2023
Kate
AustraliaStaff were awesome. Enjoyed buffet breakfast so much options. Room is decent- great size especially if your outside of it all day. My kids loved the slides and pools. Close to shops and spas.
Stayed in November 2023
Reviewed: 29 November 2023
Taher
MalaysiaGreat place for families with kids
Stayed in November 2023
Reviewed: 27 November 2023
Novita
AustraliaHard rock hotel does not guarantee twin beds. For a family of 4, it is critical to get 2 beds.
Great for kids. Warm and entertaining swimming pool and facilities. Room service is excellent. Free flowing of clean ice and drinking water and food warming service.
Stayed in November 2023
Reviewed: 27 November 2023
Emmanuel
Australiaall
Stayed in November 2023
Reviewed: 25 November 2023
Aynslie
AustraliaThere aren’t enough sun beds and you have to pay to use a cabana. I think the hotel lacks some Balinese culture and the hotel feels very western.
The hotel is great for kids with lots of activities and large pools with slides. The hotel is very clean. The breakfast is great with heaps of options.
Stayed in November 2023
Reviewed: 23 November 2023
Denis
DenmarkThe pool was all heated, and not crowded.
Stayed in November 2023
Reviewed: 20 November 2023
Daniel
AustraliaRoom was a little small
Pool
Stayed in November 2023
Reviewed: 19 November 2023
Ilona
IrelandToo noisy on the streets. You don't really feel Bali if you are in Kuta
Pools
Stayed in November 2023
Reviewed: 18 November 2023
Ericson
AustraliaWe loved the property.
Awesome facilities.
Stayed in October 2023
Reviewed: 17 November 2023
建荣
Thailandmore drinking water should be placed in room for family like mine
Pool is fun and also can walk to sunset beach
Stayed in November 2023
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