Jalan HR. Muhammad No. 2A Surabaya, Sukomanunggal, 60189 Surabaya, Indonesia
#19 of 160 hotels in Surabaya
Guests' ChoiceBased on 97 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
8.5
Facilities
8.7
Staff
9.0
Value for money
8.6
Free WiFi
8.6
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End of dialog contentReviewed: 20 April 2024
Chandra
IndonesiaThe Pool is too small
The breakfast and restaurant are good and the location is also easy to find.
Stayed in April 2024
Reviewed: 26 February 2024
Raachaan
IndonesiaAlmost nothing, it's just a little bit hectic when I checked in.
The bed and the pillow was top notch. The room is clean and tidy, enough for two people while using a twin bed
Stayed in February 2024
Reviewed: 26 February 2024
Raachaan
IndonesiaWhen I was checked in, it was a little bit hectic. But it still fine
The pillow and the bed were awesome. The room is clean and tidy
Stayed in February 2024
Reviewed: 24 February 2024
Kookanadu
Australiabreakfast
Breakfast is ok location is excellent
Stayed in February 2024
Reviewed: 29 November 2023
Elbert
SingaporeFree breakfast for kid, various choice of local food and kid liking food. Room is clean, bright with good view, and modern design and really enjoy me and my kid spent whole day. Staff, especially in the restaurant and lobby are helpful and friendly, they are awesome.
Stayed in November 2023
Reviewed: 28 October 2023
Livia
CambodiaAll is perfect
Stayed in September 2023
Reviewed: 1 October 2023
Livia
CambodiaAll is perfect
Stayed in September 2023
Reviewed: 19 September 2023
Awie
IndonesiaGood location, great breakfast, comfortable room
Stayed in September 2023
Reviewed: 25 August 2023
Nanjuw
IndonesiaBreakfast menu was standart, service for breakfast was bad. They serve all u can eat for breakfast, but they not refill the food. We breakfast around 7-8am there is little food left.
Location near to exit and entrance toll
Stayed in August 2023
Reviewed: 6 August 2023
Decynthia
IndonesiaCleanness
Stayed in July 2023
Reviewed: 5 August 2023
Michelle
IndonesiaWhen we checked in, the room was just okay but the next day the room was not properly cleaned. After I noticed the staff, they cleaned it up immediately and I was a happy guest again.
The price is relatively reasonable for a four star hotel which has a very strategic location in West Surabaya (close to shopping malls, food district and direct access to the highway to the airport). They provide also a large indoor parking area for both cars and motorcycles. The staffs especially at the reception are very helpful and attentive. They even helped me to find the nearest shops when I needed to buy some stuffs.
Stayed in July 2023
Reviewed: 29 July 2023
Ana
AustraliaPool and the view of course the food + friendly people of Surabaya.
Stayed in July 2023
Reviewed: 28 July 2023
Bagus
IndonesiaCotton bud should request not ready at room
Room clean and staff nice.
Stayed in July 2023
Reviewed: 25 May 2023
Ezedin
Australianil
everything
Stayed in March 2023
Reviewed: 13 March 2023
Busy78jh
MalaysiaThere are no eateries within easy walking distance and access to convenience stores for the traveller is limited. Some taxi drivers have difficulty with access to the lobby which is located two levels above ground, however these are minor concerns for an otherwise good hotel!
The breakfast was good, with a generous selection of foods, although there could have been a bit more selection of cheeses and sausage options. Bread and pastries were fresh and the coffee was great! The inclusion of traditional Indonesian breakfast dishes was nice. Check in and check out were smooth, getting rides from the hotel was easy and the staff were extremely helpful. The bed was comfortable and the linen clean. Cleaning service was excellent and detailed. The door lock was malfunctioning when I arrived, and the in-room fridge was also not working. However I must compliment the staff on a very prompt and fast response, the issues were resolved within minutes of bringing it to their attention. The desk staff were friendly, courteous and efficient - well done!
Stayed in March 2023
Reviewed: 8 March 2023
Hugo
AustraliaNone
The harris room was clean and comfy bed
Stayed in March 2023
Reviewed: 4 January 2023
Daniel
AustraliaNo real complaints, I enjoyed my stay.
I liked the layout of the bathroom, which had separate toilet and shower areas. Also, the buffet breakfast was amazing, having a wide range of culinary delights available.
Stayed in December 2022
Reviewed: 10 December 2022
Yuliana
Indonesiapoor wifi connection
fair room rate and location
Stayed in December 2022
Reviewed: 30 August 2022
Astrid
SpainI love Indonesian breakfast mostly bubur ayam
Stayed in July 2022
Reviewed: 20 August 2022
Busy78jh
MalaysiaThere are hardly any food outlets within easy walking distance. The drinks and food at the hotel were somewhat expensive.
Breakfast was good, the choice of food was reasonable. I liked some of the traditional dishes. The coffee was great, although some variation in the main dishes might be good. The room was clean and the beds were comfortable. Overall a good place for a short stay.
Stayed in July 2022
Reviewed: 6 May 2022
Camellia
IndonesiaNone
Staff very helpful
Stayed in May 2022
Reviewed: 6 May 2022
Camellia
IndonesiaNone
Staff very helpful
Stayed in May 2022
Reviewed: 6 May 2022
Camellia
IndonesiaNone
Staff very helpful
Stayed in May 2022
Reviewed: 19 January 2022
Marshall
IndonesiaBreakfast is good choice, Staff are very friendly & helpful. Room very clean & bright. Good Aircon. Internet TV works well. Adequate Lifts. Will stay again soon.
Stayed in January 2022
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