Jalan Pura Mertasari III/ 8x, Sunset Road, 80361 Kuta, Indonesia
#94 of 186 hotels in Kuta
Guests' ChoiceBased on 191 hotel reviews
7.6Cleanliness
7.9
Comfort
7.9
Location
8.0
Facilities
7.7
Staff
8.8
Value for money
8.1
Free WiFi
7.7
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End of dialog contentReviewed: 11 April 2023
Elmira
Thailandproperty itself very old and need some renovation.
staff very friendly and helpful
Stayed in April 2023
Reviewed: 10 March 2023
Grant
AustraliaRoom was not clean. Run down. Mould and rust in the showers, air-conditioner dripped water onto the bed. When it rained water came in through the sliding door. Tv didnt work correctly. Didnt match the photos on the website.
The pool and breckfast was good
Stayed in March 2023
Reviewed: 19 February 2023
Brittany
AustraliaExceptional service from staff!!! Highly recommended to stay with lovely staff that attend urgently to your needs
Stayed in February 2023
Reviewed: 3 February 2023
Patrick
AustraliaGreat breakfast and pool short trip from airport great start to a holiday
Stayed in January 2023
Reviewed: 25 January 2023
Karim
IndonesiaNothing
Hot water is very unstable. Alot of stain everywhere in the room
Stayed in December 2022
Reviewed: 2 January 2023
Arvin
AustraliaThe 2 bedroom apartment is surprisingly small. There's some construction work ongoing at the hotel. When we turned up, a tree uprooted and fell across the pool due to the ongoing storm.
The location was convenient as its close enough to Ngurah Rai airport.
Stayed in December 2022
Reviewed: 29 December 2022
Elyadi
Singaporeslow or sometimes disconnected wifi
Room space
Stayed in December 2022
Reviewed: 27 November 2022
Garnet
CanadaThe fact that the outdoor part of the breakfast restaurant was “smoking”. The fact that there was no airport shuttle and it was far from the airport.
The room overlooking the pool and the breakfast restaurant overlooking the pool.
Stayed in November 2022
Reviewed: 17 September 2022
Julius
Indonesiathe air conditioner in the room was broken. the sink was blocked. the shower head was leaking.
it seems the property has less maintenance
Stayed in September 2022
Reviewed: 8 August 2022
Junelwilson1
United KingdomRoom was awful. No European food at breakfast, only Asian food. No alcohol available, only beer. Had to request some cereal, and eggs for breakfast, as only Asian food, the smell of which turned my stomach early in the morning.. We ordered food, burgers and chips. Arrived cold, and the meat in the burger was raw in the middle. Went to heat the chips up in the microwave, but it wasn't working.
Location was good. Not too far from the airport, nor in a taxi to Kuta.
Stayed in July 2022
Reviewed: 9 May 2022
Djaidi
IndonesiaTelevision not available on each room. Room space small. Bed should be more better.
There is pantry, microwave, cooler and double card. Breakfast food is OK.
Stayed in May 2022
Reviewed: 27 April 2022
Emma
United KingdomThe rooms were a little small. Cereal and yogurt would have made the breafast options a little better.
The staff were amazing. They went above and beyond for us. A special mention to Novi, Jeny and Dian who were exceptional throughout our stay. The pool was lovely. I would thoroughly recommended this hotel for your stay.
Stayed in April 2022
Reviewed: 24 April 2022
Harshitha
Australianear playground of kids it stinks a bit due to drainage but that’s only of kids got time off swimming pool and go to play only then.
staff and their hospitality is beyond amazing… room were cleaned everyday even days we forgot to put for cleaning. we stayed for 9 nights and we can’t complain about anything. Everyday Breakfast was amazing also the staff in cafe very so observant for our needs and were attentive all the time.
Stayed in April 2022
Reviewed: 29 March 2022
Robert
IndonesiaNo hot water, key card malfunction, Safety box malfunction, poor access to rooms, very poor room design, bathroom door broken (badly designed and installed), No work table or chair in room. Lots of trip hazards.
Convenient central location. Staff tried hard. Nothing else to like.
Stayed in March 2022
Reviewed: 30 January 2022
Agung
Indonesiarequire better room maintenance - eg drainage in the bathroom; also room too small
location
Stayed in January 2022
Reviewed: 28 September 2021
Koesmarini
IndonesiaHot water not working properly, the floor is dark
Stayed in September 2021
Reviewed: 8 October 2023
Anonymous
New ZealandOur son sliced his toe really badly in the first few minutes of being in the pool. While staff helped clean him up there didn’t seem to be any concern for cause of his cut from the pool which either had glass in it or a broken tile as it was a deep clean gash. Family room was fine for a 1 night stay but really cramped to move around which wouldn’t have been suitable for a longer stay.
Great price, close to airport and easy check in. Breakfast was great.
Stayed in September 2023
Reviewed: 29 May 2024
Saras
MalaysiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 26 May 2024
Grahesia
IndonesiaThere are no comments available for this review
Stayed in May 2024
Reviewed: 23 April 2024
Siplakova
New ZealandThere are no comments available for this review
Stayed in April 2024
Reviewed: 22 April 2024
Gerry
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: 14 April 2024
Mustika
IndonesiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 7 March 2024
Shaliza
MalaysiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 15 February 2024
Irina
AustraliaThere are no comments available for this review
Stayed in December 2023
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