Jalan T. Panglima Nyak Makam, 23117 Banda Aceh, Indonesia
#10 of 25 hotels in Banda Aceh
Guests' ChoiceBased on 58 hotel reviews
7.4Cleanliness
7.8
Comfort
8.1
Location
8.1
Facilities
7.7
Staff
8.2
Value for money
7.5
Free WiFi
8.2
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Showing 1 – 25
Reviewed: 5 March 2024
Bacho
Malaysiavery good breakfast
Stayed in February 2024
Reviewed: 2 January 2024
Syamsudin
MalaysiaRequested Anniversary set up which acknowledged upon reservation - Not done as promised. Shower in the room too slow AC not function well. At night too hot unable to adjusted. Reported once nothing changed.
Stayed in January 2024
Reviewed: 1 October 2023
Michael
IndonesiaBed type not as per preference. The smell of cigarette was very strong even at non-smoking floor (you may want to consider free smoking zone in the entire rooms). You can have a smoking zone outside the hotel coz even your towel smell had a smell of cigarette. Room interior looks old, need renovation.
Welcome drink, breakfast, live music at lobby, and hotel location
Stayed in September 2023
Reviewed: 7 September 2023
Nicholas
FranceOnly one of the three computers at the front desk was manned and the checkin was slow. The swimming pool closed at 6PM! Breakfast was supposed tp be served at 6, but there was noone at the front desk and the employees were all asleep on the sofas in the lobby!!!
Five star rooms
Stayed in September 2023
Reviewed: 28 July 2023
Zakaria
MalaysiaNoisy by the road side and stalls
Peaceful of mind
Stayed in May 2023
Reviewed: 3 July 2023
Nik
MalaysiaNot very quiet because there are kids playing at the corridor.
The room was spacious and there are a lot of eating places nearby.
Stayed in July 2023
Reviewed: 27 June 2023
Noorashidi
Malaysialocation a bit far from the city center and not many good attractions place here. Breakfast good but not many variety for international foods.
5 stars hotel with beautiful building, swimming pool and nice decorations. The room, wifi and Internet is good. Easy to get transportation via Grab.
Stayed in June 2023
Reviewed: 25 June 2023
Muhammad
Japanaside from welcome drink, the staff offered no help to bring our luggage, we have better experience for this on cheaper hotel the room also outdated lot of choice in the buffet, but average taste
lot of options in breakfast buffet, everything in the rooms (hot water, tv) works as expected there's welcome drink
Stayed in June 2023
Reviewed: 7 May 2023
Irdawaty
Singaporethe AC was not working well in the room we were assigned but after all they gave us another room for an exchange.
the ambience of the hotel
Stayed in May 2023
Reviewed: 27 March 2023
Imanda
IndonesiaMy room's air conditioning not cold
Overall its good
Stayed in March 2023
Reviewed: 23 January 2023
Ronald
NetherlandsHotel is beautifully designed but older and poorly managed. Lots of overdue repairs (broken things in room, frayed bedsheets), breakfast lacking in quality, variety and hygiene (roaches living underneath the big coffee pot and seen running around every morning), murky pool also in disrepair. Can't compete with newer places at this price.
Large room, comfortable bed
Stayed in January 2023
Reviewed: 26 December 2022
Michael
GermanyNo help with the luggage. Room was worn out. Wallpaper peels of the wall. Booked for two : no towels, toilet products just for one person. Breakfast is not worth the price.
Nice restaurants nearby.
Stayed in December 2022
Reviewed: 26 August 2022
Myttcinda
Franceis deteriorating a little, small things to renovate (torn wallpaper, very rusty shower hose, etc.)
breakfast (take away) and last minute taxi. friendly and helpful staff. Confortable room.
Stayed in August 2022
Reviewed: 13 March 2022
Gabriella
Malaysiafood should be improved with more variation
location, room is big
Stayed in March 2022
Reviewed: 26 February 2022
Christianto
IndonesiaThe water in the washroom is murky and smells funny. They kept forgetting to change the towels. The coffe for breakfast is horrible.
If you are looking for a 4-5 stars alike hotel you come to the right placr, but don't expect a true international 4-5 stars hotel service standards
Stayed in February 2022
Reviewed: 4 January 2022
Roosdinal
IndonesiaParking space is very limited need a bigger space
Stayed in January 2022
Reviewed: 5 April 2024
Charlie
IndonesiaThe room AC was ineffective, and mosquitoes were an issue. Additionally, there was a slight unpleasant smell in the room. Unfortunately, the food was not up to par, and I would not recommend dining at the hotel. Furthermore, the cleanliness of the dining room left much to be desired, especially during breakfast.
The staff was incredibly friendly and helpful, which improved the overall experience. The hotel's central location was convenient, and the availability of internet was a plus.
Stayed in April 2024
Reviewed: 7 March 2024
Julie
Singaporehad to change room 2 times to find one that matches the expected standards
friendly staff
Stayed in February 2024
Reviewed: 12 December 2023
Fatin
MalaysiaPlease do check the pastry area, the place where donuts are. The other day, something smelly. Maybe the smell came from the display board where the donuts are.
Very friendly & helpful staff. Welcome drinks also provided. Breakfast buffet was great & plenty of choices. Rooms were clean and comfortable. A lot of cafe & some restaurant within walking distance.
Stayed in November 2023
Reviewed: 22 November 2023
Mannte
NetherlandsBed sheets where very dirty. Breakfast (noodles en fried patatos) where cold. We only stayed one night and it was already late so we did not ask the staff for new sheets. Unfortuanlty the pool was under maintenance without us being informed beforehand.
Badroom was nice and clean. Staff was friendly and it has a nice lobby
Stayed in November 2023
Reviewed: 13 August 2023
Jp
NetherlandsWe had asked for a non-smoking room. Unfortunately we were given a smoking room. Non-smoking rooms were not available as the hotel was fully booked (Friday night)
Breakfast very good, tasteful and enough choice.
Stayed in July 2023
Reviewed: 7 August 2023
Tity96
Malaysiaenvironment and the staff is helpful
Stayed in July 2023
Reviewed: 2 August 2023
Najib
United StatesEverything was good, the staff is very kind, the food is very good, and it is cleaned around the clock. I really appreciate that.
Stayed in August 2023
Reviewed: 9 July 2023
Amrullah
AustraliaThe air conditioning not cold
Location
Stayed in July 2023
Showing 1 – 25
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