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Reviews of Hilton Bali Resort 5 stars

Jl. Raya Nusa Dua Selatan, Bali, 80361 Nusa Dua, Indonesia

#18 of 66 hotels in Nusa Dua

Guests' Choice

Review score

Based on 1892 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    8.6

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.3

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 13 May 2024

    8.0
    Family holiday
    • Leisure trip
    • Family with young children
    • Twin Cliff Tower Pool View
    • Stayed 5 nights
    • Submitted via mobile

    There was no access to the beach 😕. It looks dirty, and we are not able to go swimming.

    Comfortable and relaxing room with the balcony , exceptional buffet breakfast. The view from the 15th floor was amazing. The stuff was friendly.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Staying at the Hilton was a great experience, the staff were super friendly and the buffet breakfast amazing. We will be
    • Leisure trip
    • Couple
    • King Suite with Terrace and Ocean View
    • Stayed 1 night
    • Submitted via mobile

    Great service

    Stayed in May 2024

  • Reviewed: 12 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Cliff Tower Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The room that we first check-in, was with bad smell, and they change our room in the next day. Great job.

    Support staff and facility.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The beds weren’t comfortable c Neither were the pillows

    Beautiful resort, amazing location with lots to do in resort.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The shower was dangerous in my room - very slippery and we had a number of falls. The pool tiles in the baby pool was very dangerous - slippery and chipped large stone on the edges. Pool side attendants needed at all times to stop undesirable behaviour like sand throwing and yelling by teenagers. Impacting the safety and experience of small children and adults. The pillows in the room were awful - flat and in dire need of replacement.

    Breakfast was amazing! Staff approachable and very friendly. Pool side service and quality of food and drinks. Middle Eastern Buffet night exceeded expectations - just amazing.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The Hotel is Dream!!! Stuff is super i had to cancel my reservation and manager did it even despite the booking was unrefundable as i had to go back to my country as soon as possible for personal reasons! Thank you and definitely will go back

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Awesome
    • Leisure trip
    • Family with young children
    • Twin Guest Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    None

    Service

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Cliff Tower Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Exceptional stay at Hilton Bali Resort! Stunning views, luxurious accommodations, delicious dining options, top-notch facilities, and outstanding service from the friendly staff. A perfect blend of luxury and relaxation in paradise. Can't wait to return!

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Beautiful resort and a fabulous place to escape to, the staff are wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    rooms were a good size bathrooms were wonderful, good shower, view from the balcony was amazing

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Luxurious and family friendly. Must stay!!
    • Leisure trip
    • Family with young children
    • King Cliff Tower Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing :)

    Amazing location and lovely staff. Its a great place for families as there is everything inside the luxury resort- multiple restaurants, pools, bars and lovely private beach!! Would surely be back at Hilton Noosa Dua. Loved it!!

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Cliff Tower Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    ·perfect ocean view ·great breakfast ·nice service

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Pool Villa
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Services, espically by the manager miss Putu. She was very proftional and open. The breakfast was amazing and avarity Location is very good but so far from Ubud

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Enjoyed our stay very much
    • Leisure trip
    • Couple
    • Deluxe Twin Room with Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    Love the pool, and great ocean view from the room and balcony. The facilities are good, beautiful gardens and settings. The staff were great, friendly and helpful. Our room was spacious and clean, beds were comfortable. The breakfast has a good variety. We have enjoyed our four days stay.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Excellent stay, you can see monkeys.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room with Ocean View
    • Stayed 2 nights

    I was expected a better beach and more activities in the hotel.

    The hotel is excellent, we saw monkeys in our stay. The breakfast was delicious and the room was pretty good. We loved the restaurants and the brunch. The staff in nice and they help with everything. The coffe was excellent.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access
    • Stayed 3 nights
    • Submitted via mobile

    Outstanding breakfast

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Relax & enjoy
    • Leisure trip
    • Couple
    • Executive King Room with Ocean View
    • Stayed 3 nights
    • Submitted via mobile

    The first day we found a hair in the tub

    The environment, ammenities & service

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Mobility Access
    • Stayed 8 nights

    Check-out policy

    Facilities, Staff, Breakfast

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Once you stay - you will WANT to come back!
    • Leisure trip
    • Family with young children
    • King Cliff Tower Ocean View
    • Stayed 4 nights

    Coffee is not good.

    (Please see my full HOTEL video review on insta: summersullivan88official) This hotel was OUTSTANDING! First of all the location - the ocean view room is THE ONLY room to stay in! The 30 meter slide! No other hotel has this! absolutely amazing! Thank you for not having an annoying staff member at the top and just letting guests live their life freely! The breakfast was OUTSTANDING but as an Australian the coffee was just not up standard and the cafe upstairs that charges $8 for a coffee was also undrinkable. Please employ an Australian barista to train the staff about coffee! Apart from that I give this place 10/10! We will definitely stay again! After we stayed here we went on to stay at 3 other hotels, and each time we just wished we were back here at the Hilton lol!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    9.0
    Pleasant stay! Service and staffs was exceptional 🙏🏽
    • Leisure trip
    • Couple
    • King Cliff Tower Pool View
    • Stayed 1 night
    • Submitted via mobile

    Music by the pool like in disneyland

    Sea view, service, big clean and bright room

    Stayed in March 2024

  • Reviewed: 26 April 2024

    10
    Great service
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Apart from high prices for meals and drink, everything else was good.

    The hotel was so beautiful, neat, and peaceful.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Luxurious stay
    • Leisure trip
    • Family with young children
    • King Cliff Tower Pool View
    • Stayed 4 nights
    • Submitted via mobile

    No beach area! I thought it was on the beach but there is actually no usable beach (just rocks) in front of the hotel which was disappointing. Couldn't swim there as there were too many rocks.

    The hotel is just magnificent. Breathtaking views. Superb service. Excellent facilities. Comfortable, clean, large rooms. The buffet breakfast was a feast for the eyes and stomach! So so delicious. Their organisation is impressive. I would highly recommend staying here. A class above.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 5 nights

    pool was not so large and deep

    breakfast, room, hotel itself

    Stayed in March 2024

  • Reviewed: 19 April 2024

    10
    We treated ourselves to a stay here to top off a most wonderful adventure in Bali. We’re very glad we did!
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    The Hilton Bali resort is truely a 5 star experience. The staff are fantastic, helpful, friendly and welcoming. We have never seen such a banquet of food like the continental breakfast they serve !!! They provide free shuttle service to nearby shopping and restaurants, if needed, which is also great. They have multiple restaurants in the facility to choose from. We ate at Paon Bali restaurant and the food and service were exquisite.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Good value for money
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Beach is not a beach as such, tiny spot to dip, but also not clean, plastic is all around after high tide and no one is cleaning it, not like in neighboring hotels people are constantly on the shore collecting garbage. So you spend time at the pools which can be crowded at times and also not very clean. Food is pricey, but it is 5 star hotel, so no surprise.

    It is a very nice hotel with breathtaking views, decent territory you can walk around. Food was also good, our favorite restaurant was the one on the beach, breakfast is to please anyone i think, chinese, balenese, european, 6 stations with lots of food. Kids entertainment is perfect, pool with a slide is a winner, but kids club is also a big support for parents who want to sip cocktails while kids are busy rock climbing or with arts and crafts. Rooms are clean. Location is okay, shuttles to Bali collection is nice option, although don’t expect you can walk around the hotel much.

    Stayed in April 2024

Showing 1 – 25

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