Arrived late at night to no towels for shower, unable to reach staff by phone to request

Proximity to airport

Stayed in May 2024

The hallway to my room had mouldy smells

Location very near to the airport , spacious room clean , helpful and friendly staff

Stayed in May 2024

There was some mosquitos

The layout

Stayed in May 2024

Rooms not well enough air-conditioned. Also should be more bottled water in rooms and extra towels.

The pool was a delight.

Stayed in May 2024

The room was on the ground floor so it smelt a little damp.

If you have a late/ early flight then perfect. Note: you have to get a taxi here but, the hotel will help with this. There is no ATM at the hotel. They do take card. The swimming pool was a good morning workout and the breakfast was nice. The room was nice for 1 night

Stayed in May 2024

Would have preferred to have refreshments and room service to be billed to our room as opposed to having a wallet or phone with us around the pool area . Ordered room service and when it arrived food was not hot.

Rooms were great and comfortable. We booked this hotel for one night to be close to the airport awaiting a flight .

Stayed in May 2024

AC wasn't very powerful in the room but just about adequate.

Room was very comfortable, spacious and clean. Shower and bathroom very clean, good quality products in the shower. Pool was beautiful and poolside area also very nice, enjoyed a swim in the morning before my departure. Breakfast was lovely - lots of fresh fruit, a chef to make personalised omelettes, pastries etc. Would definitely stay again.

Stayed in May 2024

not walkable to the airport. taxi or grab is a must to catch there even just 1km far away. the restaurant doesn't provide food at 1130am, but we booked driver to leave the place at 1215 and not able to wait for their noon working time. it is absolutely not convince for all visitors. last but not least, we wanna order room service (24hrs available marked) at 11am inside the room, called around 8 times but no one pick our callllllllll.... !! very unhappy for this one.

the place is cozy and beautiful. nice swimming pool.

Stayed in May 2024

I don't have anything negative to say about this place as it offers a very affordable price and good value for money. My friends and I, who occupied three rooms are extremely happy with HILTON GARDEN NGURAH RAI ACCOMMODATION.

Very close to the airport and convenient for a stopover stay, or standby accommodation for a very early or late arrival into a check-in at the hotel which normally checks in guests at 2 or 3 pm. Hence, the reason for getting this accommodation is to get a good rest and sleep from 130am arrival at Ngurah Rai Airport.

Stayed in May 2024

Could be a little more cleaner, needs an update as well but it didn’t affect our stay.

Loved the breakfast, the pool and most of all the amazing staff!

Stayed in April 2024

Carpet was badly worn and ripped on corridors, the air deodoriser in the lofts was extremely strong.

Proximity to the airport

Stayed in May 2024

It smelled damp, No balcony Breakfast was expensive and very limited

The pool was lovely Convenient to the airport Late check out.

Stayed in May 2024

no ashtray in the smoking zone. quite dirty there and the suite was not that spacious with no window or balcony.

The Hotel was cosy and comfortable and the people were very nice..

Stayed in May 2024

Breakfast was great. Good location if you need a quick overnight after a long flight.

Stayed in May 2024

Great if you need a airport hotel

Stayed in April 2024

Perfect option for a layover for 5 hours waiting for our late flight. Kids had a swim in the pool, and some afternoon tea while we were able to have a quick nap and get some work done.

Stayed in May 2024

I dont sebe more, but its so good

Stayed in May 2024

View was so so

Good breakfast and the hotel is in good location

Stayed in April 2024

It's very close to the airport indeed, but only accessible by car. So taking a taxi or a car from/to the airport is unavoidable, and that was a bit annoying because we arrived very late at night and the drive was expensive. (Full disclosure: I didn't ask if they offer a private shuttle to the hotel)

Very clean, high standards furniture, comfortable beds, good breakfast. It was a very good choice for us to relax after 20h flights before kicking off our holidays in Bali.

Stayed in April 2024

No Netflix

Close to airport, great breakfast and great pool

Stayed in April 2024

Location next to airport. Good option for transiting in Bali.

Stayed in April 2024

It’s the cockroaches in our room that really disappointed me.

What I like about the property is its proximity to the airport. The ambience is good and away from the hustle and bustle of the downtown. Food is good and offers free buffet breakfast and ala carte dinner.

Stayed in April 2024

Nothing

Excellent location for a night before departure. Everything clean and comfortable. Staff were friendly.

Stayed in April 2024

Too standard.

It was ok as expected, very standard!

Stayed in April 2024