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  5. Reviews of Hilton Garden Inn Jakarta Taman Palem

Reviews of Hilton Garden Inn Jakarta Taman Palem 3 stars

Jl Taman Palem Lestari Blok 13 No 1, 11730 Jakarta, Indonesia

#23 of 521 hotels in Jakarta

Guests' Choice

Review score

Based on 457 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    8.4

  • Facilities

    8.8

  • Staff

    9.3

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Twin Room - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Nothing I don't like

    Location was great

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Great hotel very comfortable and helpful , friendly staff

    Stayed in April 2024

  • Reviewed: 7 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This hotel close to the airport, really good for flight connection. The mall just behind the hotel with connecting door, with shops and restaurants. The hotel It is very clean, and the rooms are spacious and updated. Beds were very comfortable, nice swimming pool and gyms and the staff was excellent. Early flight departure, breakfast not open yet, but the staff offer me for take away, I would highly recommend this hotel.

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Nice food, value for money
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    The pillows are too soft

    The location and cleanliness of the room.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    9.0
    Very comfortable hotel for a short stay in Jakarta.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Everything was as expected. Would stay again.

    Very comfortable hotel, quite close to the airport. Extremely nice, polite and communicative staff. Rooms and beds were comfortable. We were given connecting rooms for us and the kids (as requested) Great breakfast with local and international selection, well stocked bar, nice swimming pool. Location in the mall is convenient both for shopping and other food options. Great value for money.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    10
    Absolutely amazing
    • Leisure trip
    • Solo traveller
    • King Room - Mobility Accessible
    • Stayed 1 night
    • Submitted via mobile

    Hilton experience, luxury rooms, amazing view, perfect restaurant, the pool area is great just few steps from the mall with many restaurants and cafes.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    9.0
    Very good hotel - my Suite could use some repair
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Surrounding is (in my eyes) not very nice, streets are almost everytime jam-packed crowded. But: Jakarta has traffic jams for everyone and everywhere. ;) My room - suite on 7th floor - could need some repair (doors of the blackboards don't close well, wall in the bedroom was painted in two shades of white (perhaps some badly done repair already) and also the furniture (esp. Seats and Sofas) are not as clean as I would expect it for a pricy suite.

    Very friendly staff, very big variety of breakfast dishes, very clean, free parking

    Stayed in February 2024

  • Reviewed: 8 February 2024

    10
    Very good hotel - very friendly and helpful staff!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The surrounding is not very comfortable (in my eyes). Mostly the streets around, which have to be used for reaching the hotel, are very crowded - but: Jakarta has traffic jams for everyone and everywhere!

    Very friendly and helpful staff, very big variety of breakfast dishes, free parking and my room was very clean. Worth the money!

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    It's an excellent experience for this stay.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    The bathroom is not dry and wet separated.

    The breakfast is delicious and all the receptionists are well-serviced and friendly.

    Stayed in January 2024

  • Reviewed: 2 February 2024

    10
    Great hotel with excellent and super friendly staff!
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain!!!

    Very friendly and helpful staff. Great breakfast with a great variety of food. Very clean and spacious rooms with a good view. Good parking opportunity. This hotel really can be highly recommended for a wonderful stay in Jakarta.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights

    the pool is nice but overlooks a highway and you can smell the pollution on the rooftop area, sometimes the lifts also were a bit hard to operate as they are touchless sensors instead of buttons. not much else is bad

    Very nice breakfast with plenty of options, the rooftop pool was also nice and had lots of space, the staff were friendly and helped bring extra bottled water and fix a broken hairdryer quickly. Would stay again

    Stayed in December 2023

  • Reviewed: 6 January 2024

    8.0
    Great
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Staff absolutely great

    Stayed in January 2024

  • Reviewed: 5 January 2024

    10
    Wonderful experience and first stay at Hilton, a big shout out to Hari and the breakfast crew made us feel welcome all t
    • Leisure trip
    • Couple
    • King Room - High Floor
    • Stayed 7 nights
    • Submitted via mobile

    Liked everything about the property.

    The convenience of having a shopping mall connected to it.. the rooftop pool was a bonus such lovely views especially during fireworks new year celebration.

    Stayed in January 2024

  • Reviewed: 4 January 2024

    9.0
    Happy and will go back this hotel in July
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    None

    The hotel location is excellent (connected to the mall). The room is clean and the bed is comfortable . The food selections for breakfast were also good.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    9.0
    Nice unforgettable stay
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Minor things like a bit far away from Jakarta attractive places. The water heater was leaking water every time we try to boil water. Some little spots on the sofa. But anyhow we're so satisfied every else is perfect 👍🏼

    Hotel was very nice and we liked our stay so much and everything was so comfortable for us. Nice view from the highest floors (15). Moreover, it's close to the airport. The best housekeeping service I've ever seen in my life from the housekeeper (RIAMA) she brought us a gift for our baby. Also, she likes her job so much by taking care of very tiny datails like tight up our phone charging cables and more. I recommend this hotel.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 8 nights
    • Submitted via mobile

    Location was too far away from main tourist attractions.

    Staff, facilities, excellent breakfast.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Fine stay
    • Business trip
    • People with friends
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The food are quite salty to my liking . Happen to have someone booked a room for marriage and very very noisy since 7am. The sound proof are not good.

    It was convenience, same building as sedayu mall. Staff are friendly.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    10
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Near to the airport and connecting to a mall Witch is good option for one night transit and also very good hotel to stay .

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Perfect for one night stay
    • Leisure trip
    • Solo traveller
    • King Room - High Floor
    • Stayed 1 night

    Everything was OK.

    High floor corner room with stunning view of Jakarta city. Electric plugs everywhere and well design desk for computer work. Possibility of washing and drying laundry in the basement (token system to be requested at reception). Direct access (next to reception) to an adjacent shopping center. Bluebird taxis at the hotel entry. 30 mn. from/to the airport.

    Stayed in October 2023

  • Reviewed: 24 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No netflix on the TV, and price is a little high.

    I enjoyed my stay here, unlike most hotels in Jakarta, this was really good for quietness, it's abit further from the main road, so you don't hear the constant traffic noises, there was also no noises from any mosques, and the curtains in the room were thick making it nice and dark for sleep, your right next to the mall, and it's only 15 or 20 mins away from the airport, the view was nice also, great for a short stay.

    Stayed in December 2023

  • Reviewed: 16 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - High Floor
    • Stayed 2 nights
    • Submitted via mobile

    A bathtub in the room would be great, its a basic facility one would expect from a brand like Hilton

    Breakfast was great. Staff very hospitable.

    Stayed in December 2023

  • Reviewed: 15 December 2023

    9.0
    A nice place to stay for a short stay
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I would expect more luxury for the price such as a nespresso machine.

    Good hotel, clean and nice staff. The view can be better but i guess other room may have a better view. But its nice, not bad. A big plus that it's atta'ched to a mall where plenty of food are available. Close by the airport.

    Stayed in October 2023

  • Reviewed: 8 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Comfortable and clean

    Stayed in November 2023

  • Reviewed: 29 November 2023

    10
    Great stay
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Convenient location - near airport

    Stayed in October 2023

Showing 1 – 25

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