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  5. Reviews of Holiday Inn Express Semarang Simpang Lima, an IHG Hotel

Reviews of Holiday Inn Express Semarang Simpang Lima, an IHG Hotel 3 stars

Jalan Ahmad Yani No. 145, 50241 Semarang, Indonesia

#16 of 112 hotels in Semarang

Guests' Choice

Review score

Based on 223 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.9

  • Facilities

    7.7

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 6 January 2024

    9.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Yes I am.... Good Location

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Value for money
    • Leisure trip
    • Family with young children
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The limitation of this hotel: drop off area is in different level with ground, and no bellboy to help with the suitcases etc, so we need to do self service. The parking space is very limited, as I came here with own car, we use the valet service with no additional charge (but just extra time to wait for the car to come). But other than that is satisfying. If we need hotel to rest and did most of the activities outside the hotel (not enjoying hotel facilities), this hotel is a very good option.

    I enjoyed staying at this hotel: the location is in the heart of the city, since I intended to go to tourist attraction in the city so it made easier for us when need to take rest in the hotel in the middle of our activities. The service from the staff was great, I requested for interconnecting room but since they do not have one, they povided us side by side rooms instead. The room was not very big but the functionality was great and I like the cleanliness of it. My 11year old kid can enjoy the breakfast with us without additional charge.

    Stayed in January 2024

  • Reviewed: 19 December 2023

    8.0
    nice stay
    • Business trip
    • Couple
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 2 nights

    limitation for Car park

    Stayed in December 2023

  • Reviewed: 29 November 2023

    8.0
    Was a lovely stay n bed was very comfortable
    • Leisure trip
    • Solo traveller
    • Standard Twin Room with City View - Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The location is right in the center

    Stayed in October 2023

  • Reviewed: 3 October 2023

    8.0
    Happy
    • Leisure trip
    • Group
    • Standard Twin Room with City View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking area

    Location

    Stayed in September 2023

  • Reviewed: 29 September 2023

    8.0
    Happy
    • Leisure trip
    • Group
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in September 2023

  • Reviewed: 14 August 2023

    9.0
    Pleasant stay.
    • Family with young children
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    None.

    Clean, Comfy, great location, Breakfast is good. Staff are friendly. Nice.

    Stayed in August 2023

  • Reviewed: 22 July 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    There was no bidet in the toilet

    Stayed in July 2023

  • Reviewed: 22 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Good hotel in the heart of city semarang, near shopping mall, restaurants and alun2. Good location, also room was clean

    Stayed in June 2023

  • Reviewed: 19 July 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night

    The staff during check-in was very helpful and accommodating. Room is spacious. There is Indomart Fresh just next to the hotel for convenience.

    Stayed in July 2023

  • Reviewed: 12 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 1 night

    breakfast lebih hangat

    breakfast kurang

    Stayed in June 2023

  • Reviewed: 10 July 2023

    8.0
    Still very good but it could be excellent if...
    • Business trip
    • Solo traveller
    • Standard Twin Room with City View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Since I was in my business trip, the broken electric outlet is a big no. Sorry Holiday Inn, I could have given you excellent rate if it worked properly. In my opinion, the wall socket is also mispositioned. It should have been placed vertically instead of horizontally. Mostly people use 2 pin socket and it can only be properly inserted when the outlet position is vertical. The carpet under the table in my first room was wet. I recommend you to check all the leak possibility on the glass window. It was uncomfortable.

    The prompt reaction of the staffs when I was complaining about the wet carpet. They instantly offered another room and let me check the room facilities first. Also with the engineering who promptly helped me with the malfunction electric outlet. Those were so nice and helpful since I was in a business trip with the need for no-hassle working environment. Breakfast is simple and typical mid-range Hotel, but it was well cooked and well prepared. I appreciate so much for early breakfast time (5.30 am), since it can be useful for those who want to catch up morning trains or flights.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The frontdesk very small.

    Breakfast good.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Touchless elevator buttons, clean and comfortable.

    Stayed in July 2023

  • Reviewed: 30 June 2023

    7.0
    Great location. Good value for money
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View - Smoking
    • Stayed 1 night
    • Submitted via mobile

    I mistakenly choose the smoking room, so the room and corridor is very smelly. Told the staff and they sent cleaners to treat the odors and it was better.

    Great location. Walking distance to simpang lima, malls, mini mart, and cafes. Room is small but very functional

    Stayed in June 2023

  • Reviewed: 25 June 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Standard Twin Room with City View - Non-Smoking
    • Stayed 1 night

    the room size is unexpectedly big and comfortable, the shower room is big and spacious. the cleanliness is also amazing. location right in the heart of the city, easily located and short distance to old town.

    Stayed in June 2023

  • Reviewed: 17 June 2023

    7.0
    satified
    • Business trip
    • Solo traveller
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 1 night

    some hotel material ... towel etc looks old

    breakfast good, location excellent

    Stayed in June 2023

  • Reviewed: 3 June 2023

    7.0
    Clean room, comfortable bed, good location.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    * We killed 2 cockroaches in room 0502. I think you should insect spray the whole room. * We can hear the traffic quite loud from inside the room. * We must always use vallet because no enough space to park our car. * Breakfast very humble.

    The room were clean, the bed comfortable.

    Stayed in June 2023

  • Reviewed: 10 May 2023

    7.0
    Great Location. Value for Money.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 1 night

    The parking space! Please mind that they only have a limited space of parking lots. So if you stay here bringing your own car especially during peak season, parking will be a problem. They offered a valet services, but if you need to access your car quickly, it will not be possible. Other problem we found is, actually the room is clean, the linen sheet is also clean. But we found a big hole in the vitrage. It does not cause any trouble during the stay, but it's sad to see that the property didnt maintained well.

    The location is excellent. quite in the city center and close to a few malls and food centers. If you're staying for a holiday, this place is great to reach any Landmarks in Semarang. The room is quite spacious (not to big, not to small). Plenty space to put your luggage. The bed is comfortable. The AC & hot water is working properly.

    Stayed in April 2023

  • Reviewed: 1 May 2023

    9.0
    Very Good Hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Lobby area too small.

    Breakfast was good.

    Stayed in April 2023

  • Reviewed: 28 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room with City View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Overall ok

    Stayed in April 2023

  • Reviewed: 5 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room with City View - High Floor
    • Stayed 1 night
    • Submitted via mobile

    The stain on the blue sofa inside the room. bed sheet and towels looked like they need to be replaced, the whiteness haa fades or stained also.

    Almost everything

    Stayed in April 2023

  • Reviewed: 25 March 2023

    7.0
    it was Ok if ut was 1-2 nights. But for stay more than 2 nights when appliances hardly work it is worth considering NOT
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    parking space limited. some appliances don’t work in room 1011 i.e. water kettle, cool box can’t store fruits or medicines because its warm inside

    center location and staff are friendly and fast

    Stayed in March 2023

  • Reviewed: 24 March 2023

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Queen Room with City View - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Parking too narrow

    Comfy room Breakfast choices

    Stayed in March 2023

Showing 1 – 25

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