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Reviews of Holiday Inn Resort Bali Nusa Dua, an IHG Hotel - CHSE Certified 5 stars

Jl. Pratama no.86, Tanjung Benoa, 80363 Nusa Dua, Indonesia

#13 of 65 hotels in Nusa Dua

Guests' Choice

Review score

Based on 786 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.2

  • Location

    8.5

  • Facilities

    8.9

  • Staff

    9.5

  • Value for money

    8.6

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 11 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    The buffet breakfast was not very good. We ate at another hotel for breakfast.

    Very friendly and kind staff, clean rooms and comfy bed!

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Great
    • Leisure trip
    • Family with young children
    • Kids Adventure Suite
    • Stayed 4 nights
    • Submitted via mobile

    Not suitable for swimming in the sea

    The lobby, the pool and the pool bar inside the hotel are very nicely decorated. The family room is very well designed and offers enough space for both the children and you to relax. The bed and pillows were very comfortable, we had the opportunity to sleep very well. By the way, kids club gives you the opportunity to leave the children happy and have some time for yourself. restaurant; It serves breakfast, lunch and dinner. If you buy one of the main dishes for lunch and dinner, they serve two children's menus to your children free of charge. All the staff were happy, friendly and very respectful.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Kids Adventure Suite
    • Stayed 6 nights

    Every thing was Great

    Great property and location in close proximity to shops / restaurants and ATM. The best part of the stay was the staff. They all are super friendly and always helpful. Kids love the Kids club and the caretaker there Indiana is Fantastic. Breakfast was great with lot of options with great coffee. Special thanks to NANO , NANDA , AYU(ADMIN), RATNI and all the staff who do a fantastic job in taking care of the guests.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    10
    Great
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 8 nights
    • Submitted via mobile

    The pillows smelt weird. Need more variety in the restaurant menu

    It was clean and had nice facilities

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Great choice for families in Nusa Dua
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    Some of the pool fixtures have been abused over the years and need maintenance.

    Great staff. Kid friendly.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Easy and friendly!
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    This is a wonderful property with an amazing team who are so helpful and knowledgeable and friendly. They were so welcoming and my son loved the pool the beach and of course the wide food options. Great location for an easy explore of the area.

    Stayed in April 2024

  • Reviewed: 4 May 2024

    10
    We had such a fabulous, amazing time at your resort.
    • Leisure trip
    • Family with young children
    • Standard King Room with Pool View
    • Stayed 13 nights
    • Submitted via mobile

    Your whole resort is beautiful. We especially loved your pool.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    8.0
    We are so happy that we chose this property for our first overseas family vacation. It was perfectly relaxed, fun and ve
    • Leisure trip
    • Family with young children
    • Standard King Room - Oceanfront
    • Stayed 8 nights
    • Submitted via mobile

    A few improvements with renovations were being made during our stay.

    Great location and we loved that the property flowed right down to the beach. The staff were amazing!

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Definitely I recommend the hotel however beach isn’t nice
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    I booked this hotel also due to closeness to the beach. But the beach is really terrible - wastes everywhere.

    Very nice hotel and room, comfortable bed, nice bathroom, great swimming pool and wide variety of food during breakfast. Dinner tasty and big portions.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    Excellent family hotel
    • Leisure trip
    • Family with young children
    • Kids Adventure Suite
    • Stayed 3 nights
    • Submitted via mobile

    Possibly a bit further from the action of Nusa Dua than I’d thought.

    Great staff and so responsive! We had issue with the AC and the response was fabulous.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Lovely in every way
    • Leisure trip
    • Couple
    • Standard King Room with Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    The people(beautiful),the cleanliness, the close vicinity to the pool from the room

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 8 nights
    • Submitted via mobile

    Access to the beach was difficult with a trolley because tgey only had stairs.

    Fantastic personnel.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Fantastic stay
    • Leisure trip
    • Group
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    Beach could have been cleaner, since it was a private property. Rooms were a little smaller than expected.

    Serene place . Breakfast was good.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 10 nights
    • Submitted via mobile

    This not the best place to swim at the ocean

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    Excellent place for stay and relaxation
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 6 nights
    • Submitted via mobile

    Menu choice for vegetarian in snacks and dinner.

    It was very good. Beach approach was disappointing as it was full of leaves and other things. The stajj was very helpful and courteous particularly Tasya and Diah were excellent in their help and service.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    We had a really great stay!
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 5 nights
    • Submitted via mobile

    The service - the staff were amazing and made every experience seem extra special. The spa treatment was really and the location was also great. 👌

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Good service and beachfront location
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The rooms were small. The beach wasn’t great. It was dirty at places .. low tide at times and not the sparkling clean beach we were expecting.

    Staff was wonderful. The resort is well designed with good facilities. Great breakfast and service in general.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Great Hotel to stay!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    Room was clean and comfortable. The staff is ready to help anytime.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Happy with our stay
    • Leisure trip
    • Family with young children
    • Kids Adventure Suite
    • Stayed 3 nights
    • Submitted via mobile

    Our family room (I believe it is labelled as the Adventure family bedroom, with bunk beds) was located close to the lift at the front, room was facing the main road. There were quite alot of noise from the traffic at night, so if you are a light sleeper, you may want to consider asking for a room closer to the beach end. We survived the nights anyway so not too much of a deal breaker for us. Beach and sea isn't too clean, but not horrible. We could not get ourselves to touch the sea. Not the fault of the hotel but when visiting Bali, don't expect clean beaches.

    There was a great selection of breakfast, as what I expect from an Asian hotel where there is a mix of cuisine on offer. Most of the other meals were pretty good too. Staff were very friendly and welcoming, to both adults and kids. Everyone went above and beyond making our stay memorable and enjoyable. The pool was great, although the pool slide wasn't as fun, but was made up by the different pools which were close to each other. There is a shop opposite for snacks and drinks. Fantastic resort for kids.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    9.0
    Is a fantastic resort with such friendly, beautiful staff members throughout the resort.
    • Leisure trip
    • People with friends
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were the friendliest, most helpful staff we’ve ever encounter in our many stays in Bali, over the past 25 years. They couldn’t do enough to accommodate our needs. One of our party was vegan and she was so well looked after. We were there for my 50th and we had our room upgraded to a pool/beach view room.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    The quality of the service and the comfort of the rooms
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    The bar menu is a bit limited

    Staff very friendly and helpful

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Overall all family were happy
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted via mobile

    Limited menu

    Staff and facilities

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    Wonderful and delightful part of a Great Vacation!
    • Leisure trip
    • People with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    It wasn’t in walking distance of the action.

    Staff and the facility was Excellent. Their food was great. They lived up to all the expectations as promised.

    Stayed in March 2024

  • Reviewed: 19 April 2024

    10
    Our family stay was absoultely perfect in every way!
    • Leisure trip
    • Family with young children
    • Standard King Room with Pool View
    • Stayed 6 nights
    • Submitted via mobile

    There is not single bad thing that can be mentioned. It is a dream hotel

    We absolutely loved every aspect of the hotel! From the moment we stepped in, the warm and welcoming ambiance made us feel right at home. The impeccable attention to detail in the room decor and amenities truly exceeded my expectations. The staff were incredibly courteous and attentive, ensuring that every need was met promptly and with a smile. Special thanks to Ms. Geksa from reception team and Ms. Novia "putu" from restaurants team. 4 amazing pools, access to private clean golden sand beach. Gym and kids club.... perfect Additionally, the breakfast and the dining experience was exceptional, with a diverse menu of exquisite dishes. Overall, my stay was nothing short of perfection.

    Stayed in April 2024

Showing 1 – 25

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