The only disappointing thing about our stay was that we were told only 2 days before arriving that the beachfront restaurant would be closed for the first part of our stay and unfortunately ended up getting extended for the entirety of our stay. This information was only disclosed after our free cancellation period had expired. One of the reasons we chose this hotel was for cocktails and dinner at the beachfront restaurant with our friends.

The staff were fantastic and friendly and really went above and beyond to make us feel welcomed. We found the food was delicious and the variety extensive. Our compliments to the chef! We loved the comfortable king bed and luxurious sheets, and the room was cleaned beautifully each day. My son particularly liked seeing the towel animals. My friend and I enjoyed a first-class treatment in the tea tree day spa, it really was a sanctuary.

Stayed in May 2024

Nothing

Clean and cosy property, located in a less crowded part of Bali, courteous staff. The breakfast spread was amazing. An impressive kids play area with staff to attend to the kids.

Stayed in May 2024

Nothing

Stuff is amazing Breakfast is wonderful I loved everything about it

Stayed in May 2024

The pool shall be technically inspected

The staff - very polite, always ready to help, thanks to Yanti, Geksa, Arika and many others! The room was great - room for kids had separate social premises, joint living room and nice parents's bedroom with attached social premises + balcony with great beach view. The variety of meals, especially local specialties. The program, each night there is some nice event. The photographer included in price, we brought home great family pictures.

Stayed in March 2024

Beach was below average

Staff were excellent and facilities were great and pools and outdoor chairs

Stayed in May 2024

A little dated and balcony was small

The pool and beach location. The staff were wonderful. Breakfast was good and worth the money. Family suite worked well for us

Stayed in May 2024

The beach is not really conducive to swimming

Pool, meals. service

Stayed in April 2024

Beach

Pools

Stayed in May 2024

The buffet breakfast was not very good. We ate at another hotel for breakfast.

Very friendly and kind staff, clean rooms and comfy bed!

Stayed in May 2024

Not suitable for swimming in the sea

The lobby, the pool and the pool bar inside the hotel are very nicely decorated. The family room is very well designed and offers enough space for both the children and you to relax. The bed and pillows were very comfortable, we had the opportunity to sleep very well. By the way, kids club gives you the opportunity to leave the children happy and have some time for yourself. restaurant; It serves breakfast, lunch and dinner. If you buy one of the main dishes for lunch and dinner, they serve two children's menus to your children free of charge. All the staff were happy, friendly and very respectful.

Stayed in May 2024

Every thing was Great

Great property and location in close proximity to shops / restaurants and ATM. The best part of the stay was the staff. They all are super friendly and always helpful. Kids love the Kids club and the caretaker there Indiana is Fantastic. Breakfast was great with lot of options with great coffee. Special thanks to NANO , NANDA , AYU(ADMIN), RATNI and all the staff who do a fantastic job in taking care of the guests.

Stayed in April 2024

The pillows smelt weird. Need more variety in the restaurant menu

It was clean and had nice facilities

Stayed in May 2024

Some of the pool fixtures have been abused over the years and need maintenance.

Great staff. Kid friendly.

Stayed in May 2024

This is a wonderful property with an amazing team who are so helpful and knowledgeable and friendly. They were so welcoming and my son loved the pool the beach and of course the wide food options. Great location for an easy explore of the area.

Stayed in April 2024

Your whole resort is beautiful. We especially loved your pool.

Stayed in May 2024

A few improvements with renovations were being made during our stay.

Great location and we loved that the property flowed right down to the beach. The staff were amazing!

Stayed in May 2024

I booked this hotel also due to closeness to the beach. But the beach is really terrible - wastes everywhere.

Very nice hotel and room, comfortable bed, nice bathroom, great swimming pool and wide variety of food during breakfast. Dinner tasty and big portions.

Stayed in April 2024

Possibly a bit further from the action of Nusa Dua than I’d thought.

Great staff and so responsive! We had issue with the AC and the response was fabulous.

Stayed in April 2024

Nothing

The people(beautiful),the cleanliness, the close vicinity to the pool from the room

Stayed in April 2024

Access to the beach was difficult with a trolley because tgey only had stairs.

Fantastic personnel.

Stayed in April 2024

Beach could have been cleaner, since it was a private property. Rooms were a little smaller than expected.

Serene place . Breakfast was good.

Stayed in April 2024

This not the best place to swim at the ocean

Stayed in April 2024

Menu choice for vegetarian in snacks and dinner.

It was very good. Beach approach was disappointing as it was full of leaves and other things. The stajj was very helpful and courteous particularly Tasya and Diah were excellent in their help and service.

Stayed in April 2024

The service - the staff were amazing and made every experience seem extra special. The spa treatment was really and the location was also great. 👌

Stayed in April 2024