Jalan Wana Segara 33, 80361 Kuta, Indonesia
#35 of 188 hotels in Kuta
Guests' ChoiceBased on 844 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.7
Facilities
8.5
Staff
9.2
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 31 May 2024
Mohd
MalaysiaThe coffee Machine at the restaurant is not good, coffee delivered is not hot.
Room
Stayed in May 2024
Reviewed: 31 May 2024
Amber
AustraliaQuite a simple room for the price, but fine as an unexpected pitstop due to a flight cancellation.
Professional, friendly and kind staff. Gorgeous sunset and large swimming pool. Lovely established gardens.
Stayed in May 2024
Reviewed: 21 May 2024
Joanne
New ZealandThe room floor in the room got wet due to humidity-
Breakfast! Amazing The location and pool was great and options activities Loved the loungers
Stayed in May 2024
Reviewed: 19 May 2024
Aleksandr
RussiaThe door between different rooms was not sound proof at all, in the morning we can hear our neighbors having a conversation and they weren't even talking loudly. Have been in one of restaurants, to be honest quite mediocre food, but breakfast was alright We were not able to leave lights on in the bathroom without affecting lights in the room, very strange design of lights switch and using a glass between a room and bathroom
Nice room, nice garden
Stayed in May 2024
Reviewed: 9 May 2024
Dhruv
IndiaIndian breakfast was good. But needs more improvement to enhance better taste of the country. Hotel location is perfect in all respects. Staff is very cooperative and polite .
Stayed in May 2024
Reviewed: 9 May 2024
Wicks
AustraliaOverpriced food (breakfast $25.00person). Alcohol including cocktails were very expensive bali $15AUD for a cocktail and $15AUD for a single shot of bacardi at their restaurant Envy.
Loved the pool, location, beach access, room, staff. Would stay there again if an all inclusive package was offered.
Stayed in May 2024
Reviewed: 5 May 2024
Heidi
AustraliaService not good, tried calling reception several times and no one answered. Room key didn’t work and no one came so after 30mins of waiting had to walk back to reception. Safe don’t work.
Free upgrade, clean room, good food, nice pool
Stayed in May 2024
Reviewed: 16 April 2024
Muneebali
MalaysiaNothing... May be the staff and check-in and check-out counters need to increased
Location, cleanliness, breakfast, staff, room size, landscaping.
Stayed in April 2024
Reviewed: 15 April 2024
Swati
IndiaNear the beach
Stayed in April 2024
Reviewed: 14 April 2024
Brad
AustraliaIt is a family friendly hotel . If you don't like kids or their occasional yelling this is not the place for you.
We had a lovely corner suite. Book room 1160 if you can!
Stayed in April 2024
Reviewed: 24 March 2024
Mark
AustraliaLimited facilities and the room smelt like mould.
The staff and location were incredible.
Stayed in March 2024
Reviewed: 23 March 2024
Arvind
India1. Floor getting wet so frequently 2. Floor mat was missing everyday near bathroom areas 3. Limited Indian dishes
Location, service
Stayed in March 2024
Reviewed: 22 March 2024
Grauer
AustraliaWE requested to change rooms as the first one we had been given was quite a 'tired' looking and dated room, maybe suitable for airline staff on stopovers, but not as an introduction to a holiday in Bali. The windows overlooked the back of the hotel and gym. Our second room was much nicer with a more pleasant outlook.
The welcome and Reception staff were excellent, and our bags were taken to our room very promptly. Room service and maintenance were also very prompt and efficient. The rooms are spacious. The restaurant food was very nice and we enjoyed drinks at the bar. The gardens and pool were lovely.
Stayed in February 2024
Reviewed: 9 February 2024
Vaanik
MalaysiaAll good
Breakfast is average, comfortable stay we had. Friendly staff.. Shop, restaurants near by only.
Stayed in December 2023
Reviewed: 7 February 2024
Peter
SwitzerlandOnly one small elevator in the huge Hotel Excellent breakfast with very good selection Lunch and dinner NOT recommended. Poor Rystafel.
Good situation Comfortable room though quite spare an mattress very soft Staff friendly
Stayed in February 2024
Reviewed: 1 February 2024
Rajesh
IndonesiaThe envy restaurant, there was some flaw in their food making and serving system. We went there twice, both times the food was not uppto the mark, The harissa chicken was bone dry. The half of pizza was all crust and burnt. There was only lip service and dint go beyond thathat to make amends
The staff was very helpful and prompt in their services. We're very pleasent at all times. In fact I had developed an allergy, the front office sent hotel transport to pharmacy immediately. The front office staff lita and lima were very helpful. Housekeeping staff was excellent. So was the staff at breakfast coffee shop. Breakfast was good, served with love
Stayed in January 2024
Reviewed: 31 January 2024
Hayleysutherland
South AfricaThe room was very dark and not in the nicest position.
Great location with friendly staff and lovely facilities. Room was comfortable and clean.
Stayed in November 2023
Reviewed: 10 January 2024
Syed
Malaysiai wish for halal section in the menu.
the breakfast is good. Served with a smile and warmth as is in all of Bali. The staffs are very friendly here.
Stayed in January 2024
Reviewed: 8 January 2024
Michelle
AustraliaThis is a great hotel situated close to the airport which is convenient if you have a late flight into Bali or need a day or two before you leave. The staff are friendly and helpful the rooms a very well appointed and clean, the pool is very family friendly. This hotel is away from the hustle and bustle of Kuta/Legian and with a clean beach on your doorstep,
Stayed in November 2023
Reviewed: 3 January 2024
Kunwar
IndonesiaIt is a beachfront property but the beach is not a private beach. It was not made clear in the profile or in the questions I asked after booking.
Property is a good size but clean and well maintained. The staff is super responsive and courteous. Food was good and well presented.
Stayed in December 2023
Reviewed: 3 January 2024
Lasmaydha
Australiathe breakfast table has many options; however the taste could be improved
location and space at the backyard... xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Stayed in December 2023
Reviewed: 1 January 2024
Lasmaydha
Australiathe swimming pool is not balanced with the size of hotel - it should;ve been bigger
the location is good; the breakfast was plenty however food taste could be better
Stayed in December 2023
Reviewed: 1 January 2024
Kashyap
AustraliaThe playroom could have been better. Would like to to see more activities like video games, and some other games for adults.
We stayed in Villa. It was a 4 bedroom unit. It was very clean and big. We loved it. The air conditioning could have been better. The breakfast was great. The resort pool and restaurants were great. We will come back soon.
Stayed in December 2023
Reviewed: 31 December 2023
Anand
ThailandPool a bit small
Location , lay out
Stayed in December 2023
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