Beds way too hard & couldn’t charge phone unless the light was on which made it rather difficult 😞

The location & the layout

Stayed in May 2024

The rooms and property overall could use an update. The room was nice and big but a little outdated with some cracks in the grout. The bed was also not the most comfortable (I like a hard bed) although it was nice and big

The location was absolutely amazing, the pool was always nice and clean, the staff always greeted you with a smile and the breakfast selection every morning was so good and delicious

Stayed in May 2024

The overall of the hotel could use an update, the room was nice and big but needs to be redone a little bit

The staff was extremely friendly and kind, the pool was always so warm and clean, the beach was close. The breakfast selection everyday was also amazing and delicious

Stayed in May 2024

Room feels a bit old and need some refresh. Bathroom and towel seems noticeably aged and lighting in the bathroom was not the best ambiance. At one point the bathroom light disconnected but maintenance came and fix it.

Decent size of the pool. Gym is small but does the job well. Location is good for nusa dua area. Overall need a refresh but service was great as expected.

Stayed in April 2024

the decor of hotel rooms doesn't make much of an impression, it's OK for a trip alone

Perfect breakfast and room service, very friendly ąnd helpfull. Nice big swimming pool.The beaches are much nicer in another part of Nusa Dua. Thanks a lot for Nice time in your Hotel!!

Stayed in May 2024

Breakfast should be more variable,including juices and herbal drinks. Shower with handle should be installed at shower room.

Stayed in April 2024

We like everything and a little repair in the swimming pool is needed.

We had a great stay at the Nikko hotel. The Hotel was clean, rooms were big and comfortable. We had a shower and a bathtub which was great. The breakfast was really good with a lot of choices and very tasty. The swimming pool was nice despite few missing tiles but it didn’t prevent us from enjoying our daily swim. The beach front is lovely though we only went once as lots of people were doing water sports and we preferred being in the swimming pool. The staff was always very helpful and friendly. We ate at the 2 restaurants and we were very nicely surprised as there was an Italian and a Japanese restaurant. They were very tasty and we enjoyed our meals. We also ate across the road to warung, we had massages, pedicure and manicure. There is also a shuttle to go to Bali collection which is a mall though we didn’t want to eat at the restaurants which were overpriced because of the location. Thanks for a wonderful stay in Nusa Dua.

Stayed in April 2024

a bit rundown

beach and pool, breakfast good

Stayed in April 2024

The swimming pool is in immediate need of repair. The broken tiles may cause injuries to guests.

On our visit, the Benoa beachfront from the hotel seemed to be better to swim in compared to Nusa Dua. Although the hotel is dated, the price was reasonable as we checked in when occupancy was low. We were glad that we chose this hotel before our flight out of Bali. Our room was spacious and they had good selections on offer for breakfast. There is also a shuttle bus that runs every two hours which takes you to Bali Collection for more shopping and dining options.

Stayed in April 2024

Little over priced

Close to golf course, shops, bars

Stayed in March 2024

The rooms particularly bathroom need a little work. Things leak.

Location and staff were great!

Stayed in April 2024

Room and shower were a little old, warm water was hard to achieve, and the shower didn't work properly.

Warm public pool with private beach for water sports. Restaurants and massage shops located just opposite street.

Stayed in April 2024

Wonderful staff, great pool, pool bar, comfy sunbeds, good gym and lovely rooms. Japanese restaurant was excellent.

Stayed in April 2024

Furniture are shabby, mold smell in the room. The room needs renovation. It’s not what you expect from 5 stars hotel.

Friendly and helpfull staff, good restaurants in the hotel.

Stayed in March 2024

Bad view from the room : the view from the room was in a wall, Low water in the sea because of the ebb

Big room, very good breakfast , nice pool, the possibility for dinner are the restaurants at 200 m : Mr. Bob or Bumbu Bali,

Stayed in March 2024

The room and staff

Stayed in March 2024

The beach and the sea are not very attractive. For the hotel to continue to be ranked highly, renovations would be required.

Beautiful pool.

Stayed in March 2024

The pool desperately needs retiling, the Bali Luna restaurant and the other small poolside restaurant are still closed. Not much entertainment at the hotel anymore, just the music being played at the poolside bar.

Breakfast as always was good, great choices. Staff are still amazing. From booking in, poolside, cleaners, the staff are friendly and welcoming.

Stayed in March 2024

Kind staff

Stayed in February 2024

Unfortunately the AC did not work at all. It was disappointing to see that.

The room overlooking the sea was amazing

Stayed in January 2024

Third time at this hotel - great value for money place in Nusa Dua, directly on the beach. Big, comfortable rooms. I love that it has both showers and bath tubs in every room. Great breakfast, friendly staff. Nice lagoon style pool and kids club! Love, love, love!

Stayed in January 2024

Not all restaurants open View from room

Pool and pool bar Comfy beds Nice food Good location

Stayed in January 2024

We had stayed here many years before and was 5 star so decided to return.The pool is in desperate need of repair with tiles missing in great numbers from the floor and sides of the pool and none of the spa jets work. Pool coping is also in poor condition so overall very disappointing that the owners have let this once amazing pool area deteriorate to such an extent.

Rooms are large, clean, traditional and comfortable. Staff were fabulous and friendly throughout the resort. Breakfast was good and typical of what to expect at a large resort that needs to cater for many tastes. Beach was clean and close to watersports if that is what interests you.Still a little quiet in this area as Bali slowly recovers from Covid where many businesses closed and have not reopened.

Stayed in February 2024

The place is old and there is visible wear and tear. Nothing was broken, everything worked and price level is fine in relation to building condition.

Nice location with beach access. Friendly staff and good facilities (big pool, gym etc).

Stayed in January 2024