Jl Jendral Ahmad Yani No 81 West Kalimantan, 78124 Pontianak, Indonesia
#1 of 18 hotels in Pontianak
Guests' ChoiceBased on 92 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.4
Staff
8.9
Value for money
8.6
Free WiFi
7.9
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End of dialog contentReviewed: 4 March 2024
Jiri
United Statescan not open window
good location, excellent customer service
Stayed in February 2024
Reviewed: 4 March 2024
Razalina
MalaysiaVery comfortable
Stayed in March 2024
Reviewed: 25 February 2024
Khaswan
SingaporeDirty bolsters cover perhap never been change at all, mattress cover and blanket also not change perhap I only book for a day stay, one card key
Clean bath room and room, and they have smoking room as I am a smoker
Stayed in February 2024
Reviewed: 4 February 2024
William
AustraliaVenesa at reception help to arrange transport to Singkawang Tq Not using plastic bottles excellent
Stayed in February 2024
Reviewed: 4 January 2024
Yohantj22
IndonesiaShower room is a bit narrow. And the water was a bit clogged, so not easily drained
I like the bed the most. Bed and pillows are comfy. Hotel location is very nice. Easy access to many places
Stayed in December 2023
Reviewed: 21 November 2023
Siti
MalaysiaSo delicious breakfast
Stayed in October 2023
Reviewed: 17 November 2023
Anton
Indonesiaparking space
clean
Stayed in October 2023
Reviewed: 22 September 2023
Piliokahe
United StatesMuseum next door is free and good exhibits with English signs. Museum shop has good quality selection of regional crafts
Stayed in September 2023
Reviewed: 18 September 2023
Piliokahe
United StatesRoom layout is good - outlets for charging,place to open luggage
Stayed in September 2023
Reviewed: 26 May 2023
Donny
IndonesiaThe towel, should be replaced with new one
The bed is quite good for the 3 star hotel and the toilet is clean
Stayed in May 2023
Reviewed: 7 April 2023
Teck
Malaysiamissed out to inform the staff that i need a non-smoking room. the room and even whole floor with strong cigarette smell.
Worth for value, nice breakfast, nice staffs.
Stayed in March 2023
Reviewed: 19 February 2023
Sheila
Indonesiathe staff was very friendly and helpful
Stayed in February 2023
Reviewed: 7 February 2023
Ting
MalaysiaIt could be better if the hotel has swimming pool & other facilities
We love everything in Ibis Pontianak. Room is spacious, clean & comfy. Staffs are helpful & polite. Breakfast is great with wide variety of choices. Value for money & worth staying. Near town area and close to Ayani Mega Mall. Convenient location. Highly recommended!
Stayed in January 2023
Reviewed: 31 January 2023
Erik
United StatesN/A
Modern, pleasant hotel. Excellent location near the mall. Outstanding value for the price. Comprehensive Indonesian buffet breakfast.
Stayed in January 2023
Reviewed: 26 December 2022
Kenedi
MalaysiaIbis closed their coffee house on 25th December evening for private event. Unacceptable for house guest. Do not repeat a silly mistake in future.
Experienced excellence services from ibis employees
Stayed in December 2022
Reviewed: 21 November 2022
Melisa
SingaporeDefinitely no sound proof at all, can hear people's conversation and baby's crying at the next door.
This hotel standard is beyond 3-star hotel. Hotel's facilities and furniture are quite new. The staffs are professional.
Stayed in November 2022
Reviewed: 21 October 2021
Normbyadid
Australiaa couple night I have problem with internet connection but they're response rapidly at the next day internet back to normal
location is perfect, all staff very helpful nice and kindness specially Front desk and housekeeping, the room so clean and the room with city view was amazing
Stayed in September 2021
Reviewed: 9 September 2021
Anthony
IndonesiaAll was good. Stayed here many times
Location
Stayed in September 2021
Reviewed: 18 August 2021
Philosofie
Indonesia1st time stay. So far none.
Door sign that the room is cleaned and sprayed with disinfectant. Drink water in jar and glass cup! Nice room attendant who tell us the way without asked. Polite customer service. Good room design and modern appliance.
Stayed in August 2021
Reviewed: 20 July 2021
A
IndonesiaBook a non-smoking room, but because this hotel offers a smoking room, somehow the cigarette smell can be smell till my room. Calling the CS and they sent a personnel to trim the room using some kind of no-odour machine or air purifier
it's affordable and easy to reach, big parking lot and nice room, they tried to be as green as possible
Stayed in July 2021
Reviewed: 27 June 2021
Ningrum
Indonesiaeasy access, have a decent parking lot for car so it was easy to park whenever you come, at least during my visits. one of my ready to go hotel when i have a business around pontianak
Stayed in May 2021
Reviewed: 7 April 2024
How
MalaysiaClean and comfortable stay
Stayed in April 2024
Reviewed: 21 February 2024
Keaton
United Statesants and dirty shower. they offered to switch my room because of the smoke coming through the vents but i felt like that would not have helped so i declined. the man who checked me in gave me bad keys which caused confusion for a week
the song that plays in the elevator, too bad it doesn't play the whole song
Stayed in February 2024
Reviewed: 18 February 2024
Jiri
United Statessometimes the air feels stale and uncomfortable especially at night, cannot open a window to let in some fresh air.
good
Stayed in February 2024
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