Jalan Swaramahardika No. 883, 83121 Mataram, Indonesia
#13 of 27 hotels in Mataram
Guests' ChoiceBased on 53 hotel reviews
7.5Cleanliness
7.6
Comfort
7.8
Location
8.3
Facilities
7.5
Staff
8.5
Value for money
8.0
Free WiFi
6.9
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Showing 1 – 25
Reviewed: 1 May 2024
Isabella
United Kingdomcomfy bed and clean
Stayed in May 2024
Reviewed: 27 February 2024
Wan
MalaysiaGoing up to the foyer is rather steep. Not good when it rains.
Location. There is a restaurant with variety of selection of Lombok foods across the street.
Stayed in February 2024
Reviewed: 7 November 2023
Ananda
IndonesiaI need bidet
They clean the room everyday
Stayed in November 2023
Reviewed: 18 October 2023
Sumiyati
IndonesiaFor heavens sake, please buy some new towels and replace all bedding that looks to be worn, torn, and stained. If at all possible, please install double pane windows to reduce the outside party noise.
The staff was extremely kind and helpful. They all deserve a pay raise including the bell-boys.
Stayed in October 2023
Reviewed: 4 October 2023
Stngg
MauritiusThe room was clean but some spots were quite dusty. Pillow cases were stained (but they were clean). The wifi connection was not great.
Very spacious room and comfortable bedding. The staff is very kind and went the extra mile to help and please. The hotel is located near shops and malls.
Stayed in October 2023
Reviewed: 20 September 2023
Adriana
GermanyNo daylight in the room, therefore probably more quiet in the interior facing rooms.
Good location, clean room
Stayed in September 2023
Reviewed: 15 September 2023
Boon
MalaysiaThe facilities can be improved, the room a bit smaller, no table or cabinet to put the things.
Very good service and friendly staff, good location, room is clean.
Stayed in September 2023
Reviewed: 7 September 2023
Kalaimathi
SingaporeNo hot water in shower
The service. Very helpful staff
Stayed in September 2023
Reviewed: 8 July 2023
Jonas
GermanyGreat staff. They are more than happy helping you with every wish that you might have. Some rooms feel a bit used but considering the price tag this place is great value for money.
Stayed in July 2023
Reviewed: 12 May 2023
Ludhsiah
Malaysiain town water dispenser available
Stayed in May 2023
Reviewed: 15 March 2023
Chantal
IndonesiaThe towel and bedsheets were looking as old as the hotel, the beedsheets with stains. The room a bit smelly from bathroom not really nice as it was not possibility to open the window. Poor maintenance apparently.
Quiet place. No plastik bottle so can refill from galon in many place in the hotel. Very polite staff.
Stayed in March 2023
Reviewed: 11 February 2023
Alice
United KingdomMaybe more western breakfast options like eggs/ pancakes/ juice to make it more worth adding breakfast to the room cost.
The room is really cozy but the view for us was just around the hotel so not that inspiring! The location is amazing, there's a footpath to the local mall (the older one not the more fancy one, but it still has western fast food options and a chemist etc) The fried rice at breakfast was yummy if you're into that!
Stayed in January 2023
Reviewed: 13 September 2022
Kimberly
AustraliaLovely service! Thank you Echa for being so kind and helpful!
Stayed in September 2022
Reviewed: 30 August 2022
Carol
AustraliaDark and dingy inside hotel. Expensive for what was provided.
Bed and pillows very comfortable. Breakfast very poor, not much choice for westerners.
Stayed in August 2022
Reviewed: 17 August 2022
Herbert
Francebreakfast very soso.
comfy and near everything
Stayed in August 2022
Reviewed: 5 August 2022
Andrew
AustraliaThe breakfast price seemed high, however there are limited options nearby. I did not have the breakfast. I didn't appreciate the phone call asking if I wanted a massage at 8:00 pm.
Close to Mataram Mall and many Warung, idoop was clean and comfortable. Everything in the room worked, the shower was excellent and the staff always friendly.
Stayed in August 2022
Reviewed: 2 January 2024
Alexruan
ChinaThe room was so unclean!
Great location!
Stayed in December 2023
Reviewed: 29 October 2023
Emily
GermanyThe room didn’t look like the photos. Everything was really used and I did not feel comfortable. The room didn’t have any windows I could open, just a glass that showed the hallway and the staircase, so I could not see the sky or breathe fresh air. Additionally, the room smelled like cigarettes all the time, even if I don’t smoke. I had to spray perfume, otherwise I was not able to sleep with the smell of cigarettes. Moreover, the wi-fi was very bad. I had an important call and the wi-fi stopped working. The staff did not speak english at all, I had a few questions and they were not able to answer them. Would not recommend!
Stayed in October 2023
Reviewed: 13 August 2023
Jamal
Indonesianothing, its clean, centrally located
everything is perfect unless I can hear the sound of live music from the restaurant in front of the hotel until 10pm.
Stayed in August 2023
Reviewed: 5 August 2023
I
IndonesiaThe walls might be a little thin. The noises from neighboring room was quite audible.
It was clean. The cleaning service did their work marvelousy. The bed was comfortable, no weird smell inside the room. Breakfast were exceptional. Really recommend booking with breakfast included
Stayed in July 2023
Reviewed: 25 July 2023
Jan
IndonesiaNo massage available
Excellent Indonesia Breakfast
Stayed in July 2023
Reviewed: 24 July 2023
Courtenay
South AfricaPerfect for my 1 night stay. Strong WiFi , comfy bed and good Aircon. There is a really great restaurant just across the street.
Stayed in July 2023
Reviewed: 22 June 2023
Monika
Czech RepublicThere was a cigarette smoke smell repeatedly, probably from ventilation from other rooms, which was very uncomfortable. The bathroom wasn’t clean very much
The staff was very nice and helpful, we also enjoyed breakfast very much. We appreciated possibility of free water refilling. For short stay it was fine.
Stayed in June 2023
Reviewed: 6 May 2023
Anggraini
Indonesiathe pillow was comfy
the room I got for non smoking room was smelly, it makes me feel unsure if the room is clean. the other room I can get was only smoking room, which full of the smell of cigarette. good thing the bed was not smelly.
Stayed in May 2023
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