Jalan Ngagel Jaya Selatan III No.3, 60283 Surabaya, Indonesia
#1 of 35 B&Bs and Inns in Surabaya
Guests' ChoiceBased on 100 hotel reviews
8.9Cleanliness
9.3
Comfort
9.2
Location
8.4
Facilities
9.0
Staff
9.6
Value for money
9.3
Free WiFi
8.3
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End of dialog contentReviewed: 18 May 2024
Ricky
AustraliaWe only stayed the one night and nothing negative came up.
Staff very helpful and friendly. Room was simple but just fine for us and and this is reflected in the very reasonable price, especially considering we were given a free breakfast. Premises safe and secure. A few eating places near by.
Stayed in May 2024
Reviewed: 9 May 2024
Hannah
GermanyVery sweet and helpful staff, the room was basic but nice. Felt pretty safe and like a good place for one night.
Stayed in May 2024
Reviewed: 6 May 2024
Maria-luiza
RomaniaWe enjoyed our stay at the guesthouse, very close to the train station, clean room and good breakfast. Nice budget stay
Stayed in May 2024
Reviewed: 26 April 2024
Meida
IndonesiaThere are mosquitos at night, despite the air conditioner. The bathroom door is broken. One of the cable plugs are half covered by the bed, so it's difficult for a certain phone charger and there are only 2 ports on the wall. But it's all still acceptable.
It's clean and comfortable. The staff are so friendly and helpful. The location are very strategic too. It's a good place to stay, even for 4 nights. The owners even took their time at 4 am to take us to the nearest train station and picked us up again at around 10 pm. The laundry is also clean and fast. Overall, I really like it here. Very recommended!
Stayed in April 2024
Reviewed: 20 March 2024
Joseph
IrelandNothing
Comfy beds and extremely helpful staff.
Stayed in March 2024
Reviewed: 11 March 2024
Tom
GermanyNo complaints!
Super nice staff! Great area around and overall a very comfortable stay!
Stayed in March 2024
Reviewed: 10 March 2024
Laura
CanadaExcellent location and room. Cute, quaint vibe. Clean. Spacious. Lovely staff. Happy with our stay and would return.
Stayed in February 2024
Reviewed: 27 January 2024
Zihang
Chinasoooooo good
Stayed in January 2024
Reviewed: 23 January 2024
Kriz
United Statesn/a
Home away from home. Super cozy, super friendly and helpful staff - great location. 10 out of 10 ! I'll be back when ever I am in Surabaya
Stayed in January 2024
Reviewed: 13 January 2024
Lynn
Singaporeno window
the bed is comfortable.
Stayed in January 2024
Reviewed: 19 December 2023
Chin
MalaysiaThe bathroom and kitchen can be cleaner.
The room is super clean and the staff,Yuvi is exceptionally helpful.
Stayed in December 2023
Reviewed: 6 December 2023
Eva
Germany-
I can only recommend this hotel :) My room was clean, spacious and really quiet, there are a lot of food options in the neighborhood, the staff was friendly, and I met really friendly backpackers and locals there. I was traveling solo and got sick, so I had to extend my stay on a short notice. Not only did the boss arrange me a doctor's appointment within 10 minutes when I asked for help, she also made sure to bring me there, made sure I had something to eat, brought me to a restaurant and asked if I needed anything more. Especially for someone traveling alone it was amazing to feel taken care of and she went far above anything I would have expected of any hotel! She is very knowledgeable and can recommend many places in Surabaya or places to visit on the island too. Thank you!!! :) :)
Stayed in November 2023
Reviewed: 29 November 2023
Nisara
AustriaVery nice staff, clean room.
Stayed in November 2023
Reviewed: 1 November 2023
Damajanti
IndonesiaThe drain in the bathroom was clogged, but the staff immediately helped fix it
The staffs are very kind person. They always tried to help me. Clean and comfort
Stayed in October 2023
Reviewed: 31 October 2023
Chun
United KingdomThe surroundings of the guesthouse may need a bit of getting used to, particularly with the hectic road (Ngagel Jaya Selatan St) on the south of the guesthouse making it challenging to cross the road. However, this is not the guesthouse's problem, and once we got used to it, we felt the location was great - we had everything we needed within easy reach.
Although the guesthouse is not right in the city centre (about a 15-minute taxi ride to Alun Alun, the main commercial centre of Surabaya), there is a big supermarket (Bilka), some convenience stores (Indomaret), and a very friendly and nice restaurant (Belut Khas Surabaya) all around the corner, so it's actually very convenient. The girls at the reception and the owner Yuvi were so friendly and helpful. They had rich information on the local amenities for their guests, and really tried their best to take care of us - Yuvi and her mom even kindly gave us a lift to Alun Alun - bless them! Our family room was bright, spacious and clean, with lots of cute personal touches, and the beds were comfortable. The air-con and hot showers were all great. They offer 24-h tea and coffee in the communal area, and you could use their fridge if you buy fresh juice/milk, etc. For such a big room and good facilities, we felt it was great value for money. When we had an extra day to spare, we extended our stay at the guesthouse, which shows how much we liked it. We'd definitely stay there again if we ever go back to Surabaya.
Stayed in October 2023
Reviewed: 30 October 2023
Tsao
MalaysiaGood ! Excellent !
Stayed in October 2023
Reviewed: 29 October 2023
Kean
Singaporenothing
Located in a quiet location, so you can get a peaceful sleep at night. Close to many food options
Stayed in October 2023
Reviewed: 26 October 2023
Mitsuru
JapanThe manager was very helpful! Because she taught me how I use transportation applications like Traveloka and grab. It’s so useful. Thank you so much for her!!!
Stayed in October 2023
Reviewed: 18 October 2023
Agus
IndonesiaNothing on
Nice place.
Stayed in October 2023
Reviewed: 6 October 2023
Fay
NetherlandsNo warm water
Clean rooms and super friendly staff. Good quality and relatively cheap
Stayed in October 2023
Reviewed: 29 September 2023
Milosz
PolandThe rooms, although very clean and well-kept, would require renovation.
The room was in better condition than I expected, very clean. The staff was extremely nice and helpful. Great value for money.
Stayed in September 2023
Reviewed: 14 September 2023
Shawn
SingaporeN.A.
Spacious and comfortable rooms
Stayed in September 2023
Reviewed: 23 August 2023
Wiwik
IndonesiaLocation is reachable by Grab, however, no convenience store such as Alfamart or Indomart within short walking distance from the guesthouse.
Room was clean and comfortable; the staff were helpful.
Stayed in August 2023
Reviewed: 22 August 2023
Familia
IndonesiaAll was good
Comfort and clean
Stayed in August 2023
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