Staff was very nice

Stayed in December 2023

Mosquitos kept inviting themselves over for snacks so often we had to give them nicknames.

Wonderful helpful staff, nice, quiet, & serene location.

Stayed in September 2023

The Noise from temple while they practicing at night Bes sheet and bellow were remain Not clean Bathroom door not closing

Environment and most of time quiet

Stayed in August 2023

The roofs were leaking pretty bad because of the rainfall. I totally understand that nobody can control weather conditions, but the roofs should be better maintained in order to make sure that the bedrooms stay dry. Because of the leakages, me and one of my friends slipped pretty bad which put me into bed for 1 whole day where I had to get a doctor because I couldn't walk and move without a lot of pain. We complained about the leakage but they said: yes yes, lot of rain. I afterwards contacted Booking.com and they requested a partial refund which they declined because they said they haven't received complaints - which is not true. I bet this is a wonderful stay when there's no rain, but this caused slippery floors which occurred in physical injury.

The villa and place was absolutely gorgeous, nothing to complain in that regard! Unfortunately we haven't used the amazing pool due to constant rainfall for like 4 days. The staff were helpful but had difficulties with understanding us when we had requests

Stayed in July 2023

Not a lot of dinner alternatives or ATM’s within walking distance. A small lounge & a desk would have been very useful. Approx 1/2 hour from the centre of Ubud by car(longer in peak times) no problem if you have your own transport. A rack for hanging beach towels on outside or even a hook somewhere would be great.

Area and villa was quiet, close to excellent coffee shop and supermarket. Staff were friendly and helpful, pool was immaculate & in a lovely garden setting. Bathroom was nice .. loved the outdoor shower with good pressure and plenty of hot water. Bed was very comfortable with linen changed alternate days. Wi fi was very good

Stayed in May 2023

The room were out of date and needed some tender loving care to bring them up to standard. They need to sort out the cat problem and the walkway is prone to flooding.

The staff were very friendly and always willing to help when needed. They are always interested in what your plans are for the day and continuously asking is there anything they can do to make our stay comfortable.

Stayed in May 2023

The property could use some small updates and deep cleaning. High pressure clean in outdoor shower area. The hotel was about 15-20mins from main part of Ubud, so we found ourselves catching taxis in each day.

Staff were lovely. Our Driver Korman was very helpful and took us on day trips. The Villa had beautiful gardens. Breakfast needed to be ordered day prior, and always arrived at the exact time. we stayed for 3 nights and was the right amount of time for that location.

Stayed in April 2023

noisy and the Wi-Fi was weak

stuff

Stayed in December 2022

In room safe was very difficult to open Our booking pictures didn’t reflect the actual property we where assigned .

Good

Stayed in September 2022

the food is not good; breakfast was included, we also ate dinner one night (before we’d had the breakfast) often clap cold

the size was amazing the pool was was wonderful the staff are very friendly

Stayed in September 2022

noisy neighbours behind villa put loud music, many ant

clean bed sheet and towel ,ac is good , room good

Stayed in August 2022

There was nothing negative, everything was great!

very nice villa has a very quiet environment very nice for a relax time out. Can only recommend all employees are courteous and very nice. If you want to stay in Ubud you definitely have to stay here will definitely not regret really great this stay.

Stayed in July 2022

Staff seemed strange, always questioning where we were going and who we booked activities with. If you don’t book with them they seem to have a problem with that (negative facial expression), same goes for the food, if we don’t order food from the them, they start asking questions like where are you eating, how are you getting there? Not in a way of conversation but rather a spiteful way. Our privacy felt invaded by these repetitive questions, very unprofessional. Furthermore, they would stare at us whenever we would arrive at the villa and it would feel uncomfortable. My partner complained about feeling uncomfortable as she felt her privacy was invaded as her intimate clothing was left on display after they finished room service and we arrived later on in the day. In addition we have suspicions that we were being watched as the pool turned on whenever we would undress during the day, also there were kittens above our kitchen which we would try to pet by giving them food, as soon as we went out the villa, the reception mentioned something about them which brings about the question, how do they know..? The first day we ordered food from there which was good in taste and presentation but gave us a bad belly so I would avoid. The food was not fresh and not cooked from scratch, rather frozen and re-heated. Beware guests as the villa does have open toilets which means you will have insects all over the place we seen many cockroaches and centipedes as well as ants. The villa is very overpriced for what it is worth.

Villa looks good from the outside and matches the photos. Room service is done regularly with fresh towels given daily. Pool looked clean and view of the outside from inside the villa was very good with a panoramic view.

Stayed in September 2023

We're pretty easy going but found the place old and grubby, the lighting terrible so you couldn't read a book past dusk, we had to repeatedly ask for towels, loo paper, and bottled water, our cutlery was left dirty in the sink until we needed it for breakfast the next morning and then it was quickly rinsed and dried with a paper towel, the food wasn't great either... the first night's dinner (burger) gave me food poisoning. While the King beds were hard but ok, the Temple next door practices their Barong music until 9:30pm which wasn't too bad, but the village is just over the fence and was LOUD - kids screaming around, dogs constantly barking, people playing loud music and talking loudly from early until late at night... and being Ubud there is no end to the mosquitos and other bugs. Overall quite disappointing considering the charges

We booked here for the Ubud location so at least we were in the area

Stayed in June 2023

staff

dirty

Stayed in May 2023

It wasn't that clean, the bathrooms weren't as nice as on the pictures. The kitchen was dirty. The moscito net around the bed was full of brown stains. The doors and windows couldn't close properly. At first we were given a warm welcome but the night shift was rude and a bit aggressive when we asked for another bedsheet and told us that there wasn't anything left because the place was fully booked, so we only got a dirty fleece blanket and no cover for it. Roomservice was slow. And no foodoptions if you are a vegetarian.

The pool, the common areas and the beds were good

Stayed in March 2023

nothing

the pool

Stayed in August 2022

Very quiet away from the hustle and bustle

Stayed in July 2022

nothing

booking.Com

Stayed in June 2022

Was all ok.

Beautiful villa very private and stunning pool.

Stayed in May 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in June 2023