Jalan Danau Tamblingan No.76, 80228 Sanur, Indonesia
#8 of 117 B&Bs and Inns in Sanur
Guests' ChoiceBased on 210 hotel reviews
9.3Cleanliness
9.6
Comfort
9.6
Location
9.4
Facilities
9.4
Staff
9.6
Value for money
9.2
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Sarah
NetherlandsNot much.
Its a gem indeed. Its quiet even though there is mayor construction going on nearby, couldnt hear a thing. Its like an oasis. I liked the bathroom and the shower was just amazing. I wish I had a shower like that at home. Beds were fine. There is a small refridgerator which is nice for storing some yakult.
Stayed in May 2024
Reviewed: 25 May 2024
Anne
CambodiaNothing
I like the fact it is a small hotel with only few rooms. You feel like at home. Clean rooms and comfy beds, nice refreshing small pool and welcoming and friendly staff
Stayed in May 2024
Reviewed: 24 May 2024
Thomas
GermanyThe accommodation is very well located in Sanur. Agung and his team are very accommodating and always available. My apartment was clean and had everything I needed. The bed was comfortable. The shower was good. The beach in Sanur is above average. It is not very far to the beach.
Stayed in May 2024
Reviewed: 23 May 2024
Tobias
GermanyThe room was very comfortable! The bath is new! The breakfast was delicious!
Stayed in May 2024
Reviewed: 19 May 2024
Lucinda
AustraliaThis was my second stay at Kayu Sugih Palace and I've just booked my third. An unbeatable location, quiet, clean, a very well appointed room and beautiful gardens, all at an unbeatable price. I believe this is a family business and it's clear that they take great pride in their hotel, as they should – it's fantastic.
Stayed in February 2024
Reviewed: 5 May 2024
Ju
TaiwanNeed to walk for 20-30 minutes to get to the beach.
Very comfortable bed, relaxing atmosphere, and warm staff. The location is on the street, near many restaurants and spa shops, but it is still very quiet. Although small, I would definitely stay here next time.
Stayed in May 2024
Reviewed: 3 May 2024
Kristina
RussiaEverything was perfect!
This small and cozy hotel is placed close to the main street with restaurants, shops and hotels. However, it’s quiet there as the hotel is separated from the noisy street by the beautiful narrow path which leads you deep into the garden. Very supportive stuff. Airport transfer was arranged perfectly. As we’d arrived at midnight, we were checked-in immediately with possibility to pay later in the morning. Then we have to check-out very early in the morning and the breakfast was served specially for us earlier than usual. The breakfast is decent btw, you can choose between some options. A terrace for breakfasts is very beautiful as the whole territory of this hotel. There are all necessary things in the room: a comfortable bed, sleepers, shower accessories. The room itself is quite spacy and comfortable. We hardly can find any fault and strongly recommend this hotel.
Stayed in April 2024
Reviewed: 21 April 2024
Freda
United KingdomLocation and garden
Stayed in April 2024
Reviewed: 21 April 2024
Ray
AustraliaBreakfast was fresh and provided enough variety every day. The breakfast serving area is tranquil and beautiful.
Stayed in April 2024
Reviewed: 18 April 2024
Pt117
New ZealandWe love staying here. The staff are so friendly, the beds comfortable, the pool is perfect and breakfast is an added bonus.
Stayed in April 2024
Reviewed: 16 April 2024
Sandra
AustraliaStaff were very friendly and helpful
Stayed in April 2024
Reviewed: 15 April 2024
Rob
AustraliaRelaxing and peaceful.
Stayed in April 2024
Reviewed: 12 April 2024
Michael
United StatesNew. Clean. Strong ac. Comfortable mattress and nice linens.
Stayed in April 2024
Reviewed: 7 April 2024
Derya
TurkeyNothing
Super clean; good location, very friendly staff
Stayed in April 2024
Reviewed: 4 April 2024
Dawn
IndonesiaThe WiFi was weak and at times did not work. We had to go into reception area -
The secluded environment, pool and temple gardens. The room was more than we had expected and idyllic. We were just 30 metres from the very busy road, yet could not hear the traffic or bars. The owner and staff were helpful, and made sure we were cared for. And arranged our boat trip and tickets when we could not - highly recommend
Stayed in March 2024
Reviewed: 3 April 2024
Shanane
IndiaComfortable and clean, lovely area, near restaurants and shops, very good breakfast
Stayed in March 2024
Reviewed: 1 April 2024
Sheree
AustraliaLane way to property had inadequate lighting.
Staff welcoming. Private Balcony.overlooking.Aesthetically pleasing gardens & clean inviting pool .Room clean,bed comfortable with T.V. mini fridge & toiletries .Breakfast included yummy with good selection on menu. Location was great..walking distance to supermarket..eateries..night-life etc. Security staff.
Stayed in March 2024
Reviewed: 29 March 2024
Leonie
AustraliaNothing, everything was perfect!
The air conditioning was icy cold! We left a villa because their aircon stopped working, and kayu sugih promised if their air con wasn’t good enough, they wouldn’t charge us. It was beyond good!! Beautiful room, big bed, big pillows, cute pool, beautiful breakfast area with decent breakfasts (and instant Nescafé coffee which I was craving!!) nice bathroom, great shower. The room had a small fridge which we need for our drinks and yakult. Close to many shops and restaurant and massages. About 15 minute walk to big shop Arta Sedana with fixed prices which was fantastic. We loved everything about our stay here
Stayed in March 2024
Reviewed: 29 March 2024
Gabriele
AustraliaOnly that we couldn't stay longer.
Hidden away in a busy part of town, it was so peaceful a beautiful little gem, the staff were lovely Would definitely go back.
Stayed in March 2024
Reviewed: 25 March 2024
Carley
AustraliaWelcoming, very clean, modern meets traditional Bali
Stayed in March 2024
Reviewed: 16 March 2024
Jeff
CanadaBeautiful property, good breakfast, nice pool, friendly staff.
Stayed in February 2024
Reviewed: 12 March 2024
Sherryl
AustraliaNothing really, maybe an exhaust fan in the bathroom.
The breakfast provided was vey nice, fresh fruit and muesli bowl was exceptional. Pool area small but very clean and water temperature was perfect.
Stayed in March 2024
Reviewed: 11 March 2024
Deborah
United StatesCan't think of even one thing I didn't like. It would be helpful to receive information about landmarks to help find the turn-off for the alley on the main road. I gave my driver the phone number, and he called to get directions. Google maps won't work for this hotel.
Kayu Sugih is a beautiful small "palace" at the end of a green tunnel of bamboo. It was quiet even though in the midst of a busy area. The garden & pool area is very attractive and well manicured. My room was comfortable and spacious with everything working well. The breakfast was very good. I especially liked that they served Bali coffee that one makes oneself instead of filtered weak coffee served by other Bali hotels where I've stayed.
Stayed in March 2024
Reviewed: 4 March 2024
Michael
IrelandThe soundproofing between the rooms could be better.
The staff were exceptionally kind and friendly. A beautiful breakfast in beautiful surroundings.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content