Jalan Werkudara 518 Legian Kaja, 80361 Legian, Indonesia
#29 of 100 hotels in Legian
Guests' ChoiceBased on 282 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
9.2
Value for money
8.8
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 March 2023
Lisa
AustraliaThe pool was a bit warm and soupy. I know they are updating around the pool so I am sure it will improve. Still love the place.
The Kusnadi Hotel is an oasis whilst still in the middle of the madness. The staff are incredible.
Stayed in March 2023
Reviewed: 7 March 2023
Jamie
AustraliaWiFi reception was generally poor, particularly in the hotel rooms. The hotel also has a problem with cats. We had to request a change of room as cats were in the roof and sometimes fighting outside our room.
Lovely gardens and old style Balinese setting. Staff were generally helpful.
Stayed in March 2023
Reviewed: 9 February 2023
Norm/
AustraliaRenovating around the pool
The grounds are beautiful, pool was good and the staff were friendly and very helpful
Stayed in February 2023
Reviewed: 7 February 2023
Norm/
AustraliaRenovating of pool area was the only downside.
Grounds are beautiful, pool was good, good prices from Restaurant and bar, and warm, friendly staff. A massive array of bars and restaurants only steps away from the Hotel
Stayed in February 2023
Reviewed: 26 January 2023
David
IndonesiaRoom was a bit dated but bathroom had been refurbished. Good shower but no mirror over sink. Only one small mirror in bed room. Bed comfy enough but think need updating . Few Mozzy about at dusk when sitting on patio but not too bad . Note. Large bath in partial open area but not clean to use.
Nice hotel Balinese style but getting a bit dated. Room was pool view, quite big with coffee and tea making facility, large renovated bathroom.. Nice pool area but not much shade. Good area to stay for bars and restaurants. . would stay there again.
Stayed in January 2023
Reviewed: 20 January 2023
Gerhard
AustraliaWater pressure in the shower.
A romantic place with lovely staff, great food, and most affordable 😀 Lovely rooms with great air-conditioning and an awesome bathroom.
Stayed in January 2023
Reviewed: 16 January 2023
Dugal
Australianothing
price and location
Stayed in January 2023
Reviewed: 15 January 2023
Raymond
AustraliaWifi in and off very slow weak flow of water from shower
Ambience pool area gardens
Stayed in January 2023
Reviewed: 2 January 2023
Peter
AustraliaNothing.
Location was good, Beds were comfortable and clean.
Stayed in January 2023
Reviewed: 18 December 2022
Carolyn
Australiamore choices for breakfast
location, value for money, clean, staff were lovely
Stayed in December 2022
Reviewed: 1 December 2022
Tara
AustraliaNothing
Loved the location. Chapter 2 and Sugar Rays right opposite. Staff were very friendly helpful and accommodating. Grounds were beautifully maintained and the pool area perfect for relaxing.
Stayed in November 2022
Reviewed: 9 November 2022
Swan
AustraliaJust a bit tired looking.
great location, plenty of restaurants and bars and a 5-10mins walk to the beach. very good value for money for AUD$50 a night. clean and tidy.
Stayed in November 2022
Reviewed: 2 November 2022
Leah
AustraliaRooms a little outdated but they are currently doing renovations.
Nice quiet hotel in a great location. Great selection of restaurants near by and a short walk to the beach. Very easy to get a sun lounge by the pool. Staff were all very friendly and helpful. Will stay there again.
Stayed in October 2022
Reviewed: 27 October 2022
Sharyn
AustraliaStaff are lovely. Starting on well needed renovations. Great position. Good price.
Stayed in October 2022
Reviewed: 12 October 2022
Mark
Australiagreat location George and his staff will do anything to make your stay comfortable
Stayed in October 2022
Reviewed: 10 October 2022
Nicole
United Kingdomthin sheet on bed meant it was a bit chilly at night but too hot to sleep without the air con on. could have done with a thicker blanket. Also used the ‘bum gun’ next to the toilet once which was a huge mistake as the bathroom stank of sewage for a while after. Not sure where that water comes from but I wouldn’t be putting it anywhere your special bits.
location very central, beautiful grounds inside and the staff were excellent, especially Dina :)
Stayed in October 2022
Reviewed: 9 October 2022
John
AustraliaAll good.
The friendly staff, great location fantastic gardens and atmosphere.
Stayed in October 2022
Reviewed: 7 October 2022
Marie
Australianothing
pool great bath room great bed great
Stayed in October 2022
Reviewed: 28 September 2022
Jason
Australiashower in room 211 needs fixing , it’s squirts water in all directions
so quiet , hidden gem
Stayed in September 2022
Reviewed: 20 September 2022
Jelena
AustraliaAs with most accommodation post Covid, it's very tired & not maintained. They were doing renovations to make it better but was very noisy.. Hoping it will be better soon. Shower water pressure was really low
Location is great
Stayed in September 2022
Reviewed: 11 September 2022
Allan
New ZealandAll ok
Location, nice and peaceful, loved the gardens
Stayed in September 2022
Reviewed: 9 September 2022
Marie
AustraliaLovely setting and good facilities
Stayed in September 2022
Reviewed: 17 August 2022
Leanne
AustraliaFellow travellers with no tolerance to the Balinese situation with the hotels condition after the pandemic.
Staff are absolutely beautiful, eager to please and so helpful. Location is excellent. Considering the pandemic, staff shortages and Bali only just coming back after 2 long years Kusnadi is doing it's best to clean up and get back to ususal business. Renovations are happening.
Stayed in August 2022
Reviewed: 11 August 2022
Sam
AustraliaI felt the wonderful staff were under the pump . Missed the beautiful girls who used to fill the place with laughter.
Just a great ,small , venue , been many times so will be looking forward to renovations being completed and all facilities back to their previous glory .
Stayed in August 2022
Reviewed: 2 August 2022
Roger
AustraliaRoom cleaning a bit hit and miss depending who cleaned , had to ask for water , toilet paper, and coffee cups to be washed
Pool clean and comfortable sun lounge, no breakfast available
Stayed in August 2022
Ukiah, USA
Kraków, Poland
Skoganvarre, Norway
Dumaguete, Philippines
Unawatuna, Sri Lanka
Milovice, Czech Republic
Eilat, Israel
Rome, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content