Jl. Raya Legian No. 363, 80361 Legian, Indonesia
#57 of 100 hotels in Legian
Guests' ChoiceBased on 87 hotel reviews
7.8Cleanliness
8.5
Comfort
8.6
Location
9.0
Facilities
7.8
Staff
9.2
Value for money
8.0
Free WiFi
5.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Sheppy84
AustraliaTiles were slippery in the shower (floor of death) and the bed was 2 mattresses put together and was not very comfortable.
Nice and convenient, stayed in a private pool studio which was good
Stayed in May 2024
Reviewed: 29 May 2024
Sam
AustraliaLol just the toilet seat every time you sat down smacked you in the back No biggy just annoying 😊
Loved the staff the location was great the villa was really lovely
Stayed in May 2024
Reviewed: 12 May 2024
Lorraine
AustraliaWifi was terrible. Had a smart tv connected to wifi which kept dropping out. Pool bit murky
Nice room, good location, good breakfast, lovely staff. Comfy bed and good aircon.
Stayed in May 2024
Reviewed: 10 May 2024
Mark
AustraliaAll good
Staff
Stayed in February 2024
Reviewed: 22 April 2024
Ewen
AustraliaBreakfast was basic but adequate Shower was pretty weak. Having to log back,in to wifi every time you switched on,
Staff were wonderful. Location is brilliant.
Stayed in April 2024
Reviewed: 9 April 2024
Colleen
AustraliaRoom water pressure not great and often no hot water
Ocatuon and staff are absolutely fantastic
Stayed in April 2024
Reviewed: 4 April 2024
Tamara
AustraliaOnly 1 coffee sachet a day and we did request more.
Fantastic location
Stayed in March 2024
Reviewed: 28 March 2024
Siona
AustraliaThe bed was rock hard
Loved location, loved staff, loved the room and the pool
Stayed in March 2024
Reviewed: 25 March 2024
Rodney
AustraliaPool could have been cleaned daily.
The staff were amazing
Stayed in February 2024
Reviewed: 21 March 2024
Ed
AustraliaHaving to pay AUD$5.00 for ice
Love the walk in pool from the pool access room and the swim up bar
Stayed in February 2024
Reviewed: 29 February 2024
Inez
AustraliaHave stayed before and was not aware property has been cut in half with a wall built across half pool area, no restaurant, room service, however jackfruit restaurant compensated for no operating restaurant on property. Would be fine if first visit but disappointing when returning and not what expected,
Staff were exceptionally helpfull even when air conditioning wasn’t working that well for the space, checked, organised fan, couldn’t fault service. Jackfruit restaurant for breakfast was the best.
Stayed in February 2024
Reviewed: 20 February 2024
Mark
Christmas IslandNot able to get ice
Location
Stayed in February 2024
Reviewed: 15 February 2024
Nikki-lea
Australianothing
The staff are fantastic. So friendly and acomadating.
Stayed in February 2024
Reviewed: 28 January 2024
Alison
AustraliaBreakfast coffee should include latte with alternative milk as well as cow milk, almond, oat and soy.
We enjoyed our stay thankyou
Stayed in January 2024
Reviewed: 13 January 2024
Ian
AustraliaNo criticism of the hotel at all. Booking.com confused the payment of my first night. This meant that I had to pay again (for what I thought I had already paid for. The staff were as helpful as they could be but it seems contacting Booking.com was so difficult. It's a shame there isn't a chat link to them when there is a confusion.
The hotel is simple but very nice. The pool rooms are lovely and I imagine the private villas excellent. The staff are warm and very helpful and friendly.
Stayed in January 2024
Reviewed: 10 January 2024
Oldlorrie
AustraliaThe mattress really needs to be replaced. Very old fashioned and not comfortable. No kettle to make a coffee and no instructions about how to use the tv system or ac.
The lady receptionist was so lovely, it made it a wonderful start to my holiday. The rest of the staff were very helpful and full of smiles. The pool area was amazing and the pool bar was a bonus!
Stayed in January 2024
Reviewed: 24 December 2023
Conroy
AustraliaAC had a smell & didn't like the shower over the bath.
I loved the pool, staff and the restaurant out front which offered Australian style food.
Stayed in November 2023
Reviewed: 23 December 2023
Tats
AustraliaThe staff and breakfast 🥞
Stayed in November 2023
Reviewed: 16 December 2023
Michael
AustraliaMy wife and I both got chest infections. I asked for the aircon filters to be checked. There was a cm of grime on each filter. It looked like they had never been cleaned. Room service closes at 6 pm. There is no phone in the rooms.
Pool access rooms
Stayed in December 2023
Reviewed: 9 December 2023
Ramon
AustraliaBreakfast options and welcome drink were poor
Breakfast was poor
Stayed in November 2023
Reviewed: 23 October 2023
Tennille
AustraliaGreat hotel in a quiet part of Legian away from the hustle and bustle. Still easy to walk everywhere even though I travelled alone I still felt safe. The staff were lovely & super helpful. The pool access rooms are brilliant
Stayed in October 2023
Reviewed: 19 October 2023
Suzanne
AustraliaIt was a little run down, however renovations were being completed to bring it back to its former glory.
The location was brilliant, staff were amazing, so friendly and the private pool was great value. The bed was firm which I loved.
Stayed in October 2023
Reviewed: 1 October 2023
George
AustraliaInitially there was some issues with the WiFi in the room but that was rectified to a large degree but not totally maybe it was the location of the room or the WiFi infrastructure in general.
The staff in general were courteous and very helpful and were a reasonable request was made they were willing to oblige. The room cleaning staff were great and willing to help were possible . I would like to thank reception staff for a wonderful experience .I would certainly recommend this establishment to others good facilities and wonderful people are part of a good recipe for an enjoyable stay . the restaurant staff were equally great and always willing to assist. One particular front line person I would like to thank she has a great smile and a wonderful personality the team needs more people like you BEST WISHES and GOOD LUCK
Stayed in September 2023
Reviewed: 18 September 2023
Ray
AustraliaBed was a little hard
Location perfect, on Legian
Stayed in September 2023
Siem Reap, Cambodia
Tokyo, Japan
Gouda, Netherlands
Rio de Janeiro, Brazil
Arrens-Marsous, France
Chengdu, China
Teruel, Spain
Zuid-Beijerland, Netherlands
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content