The location meant we had to always organise transport to get to the sites nearby. We ended up hiring a scooter which was the best for value while we were there and gave us a bit more freedom. Our only big no no was that we had found excessive mould on the back of the curtains on the balcony door, very close to the air conditioning and with my partner being an asthmatic, we were a bit concerned for guests staying for longer stays.

The property is massive! it's tucked away behind Dreamland Beach and you can walk down to it in less than 10 mins. The area here and Balangan Beach are pretty deserted and run down but the view and sunset from the hotel is sensational. Beds and pillows were so comfortable, the buffet breakfast had everything you could want including Indonesian options. They offered happy hour specials and food offers most evenings. Staff were always helpful and very attentive. We refilled our water bottles in the gym most mornings if we were heading out for the day which was very handy.

Stayed in May 2024

Organization and activities

Friendly staffs and good food

Stayed in May 2024

Hotel is quit old and needs maintenance. Quit away of the highstreet

Nice and big rooms. Great view from the bar and pool. Next to the beautiful surf beach

Stayed in March 2024

Kitchen is BAD. Food is bad - be ready to find a place to eat outside the hotel. Hopefully the hotel management will take care about that

Location- super good - stuff good

Stayed in March 2024

Everything

Stayed in February 2024

Menu in the restaurant wasn’t good enough. The facilities is a bit outdated, but still clean.

Actually, it’s hidden gem in the middle of golf course and close to the beach with perfect sunset view location on the roof.

Stayed in February 2024

Under renovation...

Room Size

Stayed in February 2024

On arrival to our room we noticed the air conditioning was leaking making the floor slippery. We went to reception to bring it to their attention, they got two men to come up and have a look. They told us the air conditioning would take a day to fix and so we would need to move rooms and so we moved to the room next door. We were very appreciative of the new room, however, staff were not very apologetic and it was obviously a disturbance to our trip. There was no air con in the games area with the pool / table tennis table making it very hot and uncomfortable when playing. Each day we put the clean room sign on the door before 9am. Two out of three of the days our room was not cleaned until 2/2.30pm. Staff clearly took their time to clean rooms however it was a nuisance when we wanted to use the room throughout the day but didn’t want to be in the way of cleaners. Staff in the restaurant were not the friendliest. Majority of the staff up there did not smile and did not try to make you feel welcome. I often was made to feel like a burden when asking for or ordering things. I had also put a note on my booking to say one of the guests attending would require gluten free food at breakfast which was included in our booking. I was replied to and told this is no problem. When asking for gluten free items at breakfast I was told there was none ! Hotel was a lot further from things then we thought which was nice as it was quiet but meant to had to get a taxi or bike everywhere as it was too far to walk.

The rooms were very big and spacious, rooftop pool was lovely with beautiful views, hotel was in a very quiet location which made it easy to relax. Pool table and table tennis table were fun

Stayed in February 2024

The breakfast, but you don’t need it since there are so many nice places.

We loved the view and the room and the rooftop pool. They can do better with a higher level of food.

Stayed in January 2024

The hotel is old, not in a good shape, desperately needs renovation. It doesn’t smell good.

The room is nice and spacious, just old.

Stayed in January 2024

There are not many shops around so we had to travel quite far to eat, or have food delivered to the hotel. There was a drainage issue in the shower where water would leak into the bathroom every time we had a shower. The pool was heavily chlorinated and a bit dirty. There were no umbrellas when sitting on pool chairs which meant you were constantly in direct sun if sitting near the pool. There was construction work going on around the pool area

The room was really nice and spacious with a comfortable bed which made it pleasant to spend time in the room. The staff were lovely and friendly and accommodated our requests. Nice view from the rooftop pool.

Stayed in January 2024

During out 4 days stay everyday during breakfast I spotted a lot of flies landed on the food.

Near the Beach

Stayed in November 2023

Room was a little worn in places, and there doing some renovations so there was building work noise during the day.

Great location to be able to just walk down onto dreamland beach, and super easy to get a grab bike anywhere else. Room big and comfortable.

Stayed in October 2023

Cleaning

Breakfast and the view. Room space.

Stayed in October 2023

The only thing I could fault was the toliet it wouldn’t flush.

Great location

Stayed in October 2023

I can’t fault my stay :)

The staff were amazing, the room was spacious, and I like the location of the hotel as it’s away from the busy area of Uluwatu. Sooo close to dreamland beach and the view from the rooftop for sunset was amazing!!!

Stayed in October 2023

Room size was great.

Stayed in October 2023

Place could do with being a bit cleaner, the rooms were ok but the general cleanliness of the facilities were essentially average.

The decor of the room was lovely and the rooms was massive, the staff friendly and went above and beyond all the time, 24hr room service was great. The wifi was great and the room had a really good space to work, wifi throughout the resort was actually good.

Stayed in October 2023

Negative; No free shuttle bus to the main road, need to start providing one Half of the hotel is under repairs and gets noisy One night it was really noisy with people slamming doors Foul smell of sewage in the bathroom Noisy aircon Place needs lots of repairs Lots of abandoned hotels around

Positive: Super close to dreamland beach Room was new and decently cleaned Staff very friendly Room service Restaurant food really good Beautiful rooftop pool with sunsets Beach club just down the road with the best sunset view and infinity pool

Stayed in September 2023

Our stay was fine at Klapa Resort but the hotel wasn’t 5* and was in need of some tlc. Our air conditioning was faulty and leaked water everywhere every night.

Nice roof top terrace with swimming pool, liked that the hotel served nice food and drink which was convenient when there wasn’t many other restaurants in walking distance. The room and bathroom was very spacious.

Stayed in September 2023

It was far out not close to anything this else eg, cafes, shops

The view from rooftop was the best. could see all off the surf breaks in the area

Stayed in September 2023

Staff on reception were good. However, staff in the restaurant upstairs were very bad I’m sorry to say. At dinner one evening we were ignored and after 20 mins someone can and asked us if we wanted to ordered with an attitude. Also we arrived for breakfast one morning and there was no cutlery or plates and we had to ask multiple times. The service was very poor. Overall the restaurant team were very unorganised and didn’t listen

Room was great, spacious, nice big bathroom and clean, good aircon and was quiet

Stayed in August 2023

We had a few issues arise during our stay in Klapa. All of these issues were dealt with accordingly and promptly, but we were slightly disappointed at how many times we had to report issues to staff. These issues included the following- The first night I arrived I was bitten all over my body by mosquitos during the night (did not open any doors as I arrived late at night) Bugs in our bed Tv in room not working. Once fixed it stopped working 10 mins after On the Friday night the rooftop had an event on, which the music was extremely loud to the point our room was vibrating, (we are not people to complain about loud music over the weekend- but this was up there with the loudest music we have ever heard) when we went up to check out what it was, it was just a group of max 10 people sitting down chatting. It was unnecessarily loud. The breakfast buffet we have to say was very average and not a lot of options to chose from. Some of the food was swimming in oil Our key to get into our room broke twice, so had to speak to staff to get it reactivated Safe in the second room was broken

The rooftop pool was great I’m a black coffee drinker and it’s very hard to find a good black coffee, but the Espresso at Klapa was up there with some of the best black coffee I have ever had, my partner was also very happy with the Cappuccinos Staff were all very friendly and happy to help The stair access down to Dreamland beach was a great touch as we are big beach go-ers Loved the table tennis in the lobby & the gym was also good The room overall was a great size, with a balcony and the bathroom amenities were great

Stayed in August 2023

Some parts of the hotel need to clean

Best beach dream land

Stayed in August 2023