Old furniture and they put Aircond Blower in the balcony its noisy...

Food and breakfast very delicious...

Stayed in August 2023

Stairs

Ambience, the staffs and the food

Stayed in May 2023

Kasurnya krg empuk, selimut & bed covernya kotor

Over all good,

Stayed in March 2023

This hotel have many trees, so makes me feel calm. It's like back to nature.

Stayed in December 2022

very bad water problem. had to show with dirty water. the maintenance team tried but couldn’t resolve. can contact me and I can show the video

location

Stayed in February 2023

shower and water closet produce dirty water. there were black items coming with the water. made complaints and the staff came to fix but no success.

location

Stayed in February 2023

Some room facilities are broken and didnt operate well. First the minibar refrigerator are broken, first i thought it was unplugged cable problem, but it wasnt. Its truly broken, no sign of work at all. Second the room air conditioner was lousy, and waters kept dropping from the unit. I almost got slipped on that area. Please do more check and re check for the rooms facilities condition or at least inform the guest about the rooms facilities condition if repairs are unavailable on that day.

Breakfast is quite delicious with many option and variation. All of the staff are helpful.

Stayed in February 2023

The food very poor in restaurant for dinner. The pasta was very bad

The hotel Personel very sympatic The room

Stayed in February 2023

The staff can be more friendly. The interns are very friendly though with a smile and thank you on every conversation

One of few resorts available in Solo city. Facilities are exquisite, bring a beach soccer ball and play soccer here or bring a tennis racquet and play tennis.

Stayed in January 2023

Too much trainee Whithout experience need more assistance from supervisor to improve the standards. Service not up to standards for a 5 stars hotel. Unacceptable wait 30 minutes for a simple Coca Cola in coffee Lounge. In the Grill night the pool bar closed 30 minutes before schedule not in a polited way, refusing drinks to other arriving guests, while one of the workers was make up herself inside the bar

Food in breakfast Restaurante Manager Bowo excelent service

Stayed in November 2022

the pool, the ambience

Stayed in July 2022

Room Door latch need to replace, AC need to renew, bathroom area need to renovate and need better clean. Shower curtain definitely need to replace (they were very dirty). Need hair dryer in all room.

Outdoor area, garden, and outdoor facilities are great. Perfect for family. Hotel staff are friendly. Pretty spacious room for the price we pay.

Stayed in June 2022

Upon arrival and entering the room, the AC was not functioning thus make the room was hot, inhouse phone in the room was also not working hence I need to call by my mobile number to tell the hotel staff. Complained to the reception and they said will fix but unfortunatelly it was unable to be fixed then they offer us 2 different room. And we finally choose roo 4101, AC and phone is working but the AC is too noisy. Cleanlines in the room is also needs to be improved. No hairdryer in the room, and when asked for it to be sent to the room, it was also not functioning. But all the staff were very friendly and helpfull.

The hotel landscape is amazing, swimming pool is also fantastic. Outdoor area is wonderful.

Stayed in June 2022

Poorly managed, minimum maintenance, such as room’s floor, bathroom’s tiles, drain and shower are so bad, bed matrasses must be renewed.

Nice atmosphere, quiet, restful

Stayed in December 2021

- Kids running and screaming on the corridor - The fridge was broken - The machine sound somewhere near the room all day - The loud music the hotel is playing in the corridor

- I like the comfortable bed and big room - Staff friendly and accommodating - Swimming pool was cleaner this time (2nd stay)And more lounge chairs - Breakfast buffet is amazing - they offer birthday cake option to surprise your loved one

Stayed in November 2021

Have stayed at the Lorin several times. Usually a really nice place. The executive room was not that great. AC barely worked, water pressure and temp very low. Have stayed in the deluxe rooms before and those are much better.

The breakfast is great.

Stayed in July 2023

No there

Breakfast

Stayed in March 2023

This hotel needs renovation / deep cleaning

Staffs try their best despite poor building conditions.

Stayed in March 2023

the senior staff at the restaurant at breakfast was very unprofessional. since I’ve already filed a complaint with hotel management about the issue and they handled it right away, I’ll refrain from giving details. the rooms were pretty unhygienic. like, exhaust fans have black dust and mold on them. spiderwebs on the ceiling. generally just a bit dirty. cleaning seems to be limited to floor and beds, walls and other areas are neglected. breakfast was ok, but nothing spectacular either. the place is generally overpriced. a subjective issue I had as a foreign tourist, is the lack of English speakers in the hotel. some staff spoke English to a degree, but not to a point where I was able to really communicate with them.

not really anything to mention here. it was ok, but nothing was outstanding or even on par with comparable hotels. not sure how this place is rated 5-star, or even 4-star. the junior staff and trainees were very friendly and helpful.

Stayed in January 2023

Swimming pool

Room and pool bar

Stayed in December 2022

When we pulled up we found out we were at the wrong part of the hotel. The staff kindly pointed out that we were to go to the back side of the hotel. The egg station for breakfast was outside and we would have never known she was there had we not chosen to eat outside.

The hotel was nice, maybe starting to age but well maintained. The grounds were nice to walk around or just sit and enjoy. The room was good with the bathroom well laid out. The breakfast was very nice.

Stayed in January 2023

The pool might want to provide some floats, kick boards or toys for the kids who swim there. Since there's no slides in the pool, some equipment might be great to get the kids excited to swim.

The property is clearly well-maintained. Surrounded by greenery, this old hotel gives homey and relaxing vibes. It was quite an escape for me. The food was also great, I won't miss the main courses at breakfast. The staff were very helpful and friendly. I highly appreciate how well the trainees served the guests.

Stayed in January 2023

Some of the room facility, especially bathroom needs more maintenance.

The staff service is exceptional. I am grateful that they helped to find my lost stuff and helped to send it over. The public facilities are good. There were fireworks during the new year. Various choices of breakfast. Room was comfortable.

Stayed in January 2023

The front desk officer weren't give quick solution, I have to waiting for half hour then decided to go down to tell them directly about the broken air conditioning. I told them I wanna new room because of it. And it hadn't any balcony/terrace, but the description written that it has in each room. I got new room with dirty shower floor, broken wallpaper and dirty floor, too. I think because of it is 5 star hotel so I have high expectation. But I definitely won't comeback here again.

only its swimming pool

Stayed in November 2022