Jalan Danau Tamblingan, 80228 Sanur, Indonesia
#102 of 102 hotels in Sanur
Guests' ChoiceBased on 353 hotel reviews
9.0Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
8.9
Staff
9.4
Value for money
9.0
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 August 2023
Cat
AustraliaThe gym is very small
The staff were extremally attentive. They were very attentive and engaging. The rooms are an excellent size, all facilities where clean.
Stayed in August 2023
Reviewed: 29 August 2023
Susan
IndonesiaSpa treatments quite basic.
Always love this hotel. Great central location, clean modern hotel, big rooms & the most comfortable beds.
Stayed in August 2023
Reviewed: 23 August 2023
Christine
Australianot enough sun in the pool area
beds were comfy plenty of room and was clean
Stayed in July 2023
Reviewed: 21 August 2023
Sandrine
Francerestaurant
Stayed in July 2023
Reviewed: 20 August 2023
Kirsty
AustraliaNothing would stray there again.
Beautiful hotel and amenities. Location excellent and staff incredibly attentive. Breakfast included which had a great selection of food. Would definitely recommend this place.
Stayed in August 2023
Reviewed: 14 August 2023
Annelies
AustraliaThe pool was on the cool side because it is mostly shaded. I would have liked to be able to walk into the pool rather than climb down a ladder as my knees are not good. However sitting around the pool was pleasurable.
The room was very well set out and the bed was very comfortable. Two different sized pillows provided a good nights sleep. I did have a noise issue in my first room (I think an aircon unit on the roof) and the staff were very happy to move me to another room and the problem was solved. All the staff were very friendly and helpful. The hotel is in the middle of all the action and close to a lot of very good cafes and restaurants. I would definitely stay at this hotel again.
Stayed in August 2023
Reviewed: 12 August 2023
Daniah
United Arab EmiratesNothing
The location The room comfiness The hotel design, vibe and neatness
Stayed in August 2023
Reviewed: 12 August 2023
Stacey
AustraliaDidn't love the pool, would prefer more privacy or a roof top pool.
Staff were extremely efficient, checking in was fast and easy. Location was great. Food that we had was delicious. Beds were AMAZING, bathroom products were lovely awesome shampoo/conditioner. Loved the little cakes we got every day except 1
Stayed in August 2023
Reviewed: 8 August 2023
Peter
AustraliaBook without breakfast .. it is too expensive and there are a lot of options very close by
Excellent clean, comfortable ,quality hotel in good location
Stayed in August 2023
Reviewed: 5 August 2023
Joanna
New ZealandThe pool area wasn't that big and the gym very small, but that didn't make our stay any less enjoyable.
The room was absolutely lovely, the bed super comfortable. The staff were fantastic, friendly and helpful. Everything about our stay was great.
Stayed in August 2023
Reviewed: 31 July 2023
Karen
New Zealandthe restaurant attached to them was confusing to use!! we couldn’t work out the process so we never ate there which is sad it looked very nice
location, clean and staff very good they surprise me with a birthday cake too
Stayed in July 2023
Reviewed: 31 July 2023
Jagmohan
NetherlandsIf your visiting during June-July, the pool will be cold. There is no sun shining over the pool area. Just walk to the beach then instead!
The staff were warm, welcoming and friendly. Staff were always eager to help and are solution minded. Hotel hygiene is remarkable! Bed is heavenly! Location and surroundings are excellent!
Stayed in July 2023
Reviewed: 30 July 2023
Mimi
United Kingdombreakfast was not included
we loved the interconnecting room as we are a family of 4. the property was clean, comfortable & in a good location. staff were very polite & friendly.
Stayed in July 2023
Reviewed: 27 July 2023
Windy
IndonesiaMinus of facilities for family member
White clean interior and comfy bed
Stayed in July 2023
Reviewed: 26 July 2023
Kim
NetherlandsThe family rooms (2 connecting rooms with a small living room in between) are great, Nice swimming pool. Good location close to shops, restaurants and the beach. Friendly staff. They surprises me with a delicious chocolate cake on my birthday. Everything in the hotel still seems brand new.
Stayed in July 2023
Reviewed: 17 July 2023
Mark
AustraliaOnly complaint was the fridge didn’t work in one of our rooms
Lovely hotel in great location. Beds were the best we’ve slept in Bali and pillows were amazing! Nice staff too
Stayed in July 2023
Reviewed: 16 July 2023
Sugimura
JapanN/A
we were stayed at the family room and the room was very spacious,clean and the bed was amazingly comfortable like sleeping on a cloud!!! will definitely come back to stay at Maison when we visit Bali again.
Stayed in July 2023
Reviewed: 14 July 2023
Herry
Indonesiapremium location, staff are good and nice hotel
Stayed in July 2023
Reviewed: 2 July 2023
Pehcasso
SingaporeTo include a shelter for the pickup/drop-off area for wet weather
Comfortable and clean beds, well-equipped facilities in the room, paid attention to details!
Stayed in July 2023
Reviewed: 29 June 2023
Leana
New Zealandpool could have been a bit cleaner
very friendly staff, brilliant location.
Stayed in June 2023
Reviewed: 23 June 2023
Carmel
New ZealandThe only downdide was having a hot duvet on thr bed....and no sheet, under duvet. Maybe a sheet under the duvet would have been beneficial .Esp for the people who find a duvet too8 hot for sleep...but covered with just sheet would be perfect. Thankyou
The hotel was scored10/10... exceptional in friendliness and services. Excellent qualylity bed, bed linen .Furnishing most elegant. The Most wonderful and comfort sleep. Wouk definitely recommend this hotel. Best hairdryer in Bali...😍 An around quality stay. Would definitely recommend.
Stayed in June 2023
Reviewed: 22 June 2023
Nawaf
KuwaitAC was not on when I arrived; it took sometime to cool the room
clean cozy organized
Stayed in June 2023
Reviewed: 18 June 2023
Nuriyani
SingaporeNothing
Everything
Stayed in June 2023
Reviewed: 16 June 2023
Chandra
United Statesa bit expensive
beautiful, clean, wonderful massage and service
Stayed in June 2023
Reviewed: 12 June 2023
Henk
Netherlandsnice, clean hotel and friendly, helpful staff.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content