Jalan M.H. Thamrin, PO BOX 3392,, 10310 Jakarta, Indonesia
#8 of 539 hotels in Jakarta
Guests' ChoiceBased on 365 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.0
Staff
9.6
Value for money
8.7
Free WiFi
9.1
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End of dialog contentReviewed: 23 May 2024
Dayangku
Brunei DarussalamSpecial shoutout to Xavier from front desk for the unforgettably wonderful hospitality during my annual stay at MOJKT! Exceptional service & thank you for making my birthday stay as comfortable as possible. Thank you to Tami from front desk for the lovely send off upon checkout :)
Stayed in May 2024
Reviewed: 17 May 2024
Wellington
United StatesExcellent service!!! The team of hotel is incredible. We loved staying on our honeymoon trip at Mandarin Oriental Jakarta.
Stayed in May 2024
Reviewed: 14 May 2024
Wellington
United StatesIncredible service and staff! One of the best hotel that I booked.
Stayed in May 2024
Reviewed: 13 May 2024
Felix
SwitzerlandThe Swimming pool is s little small (but now we are really trying to find sometnign to say here). The traffic on the street is audible and the urban surroundings are forgettable, but that is Jakarta for you. Tight security for fear of Islamist pressure combined with misguided urban planning (these point are hardly the hotel's fault).
It's a prime 5 start address in Jakarta, and they live up to this. Never feeled this pampered in any hotel. They provided any support they could on request.
Stayed in May 2024
Reviewed: 4 May 2024
Sherif
EgyptNothing
Everything
Stayed in April 2024
Reviewed: 4 May 2024
Sherif
EgyptNot in a tourist attraction area
Everything
Stayed in May 2024
Reviewed: 27 April 2024
Chang
TaiwanThe equipments and decoration of the room are a bit old.
Swimming pool and excellent service
Stayed in April 2024
Reviewed: 25 April 2024
Ahmed
QatarFriendly staff and nice location
Stayed in April 2024
Reviewed: 24 March 2024
Desmond
United Arab EmiratesQuite old
Great location
Stayed in March 2024
Reviewed: 23 March 2024
Hwa
AustraliaBig room
Excellent service staff
Stayed in March 2024
Reviewed: 24 February 2024
Rasheed
United Arab EmiratesThe furniture bet outdated and the decoration but they are in good condition
Location food and the spa
Stayed in February 2024
Reviewed: 19 February 2024
Pieter
NetherlandsThe lobby was a little small but was not really a problem.
The room was spacious, kind staff, nice bathroom, and the monument view from our room was also pleasant.
Stayed in November 2023
Reviewed: 11 February 2024
Artur
ThailandHello. All very was very good. Great thanks to friendly staff: Shifa Dilla Suben
Stayed in January 2024
Reviewed: 4 February 2024
Neval
TurkeyThe staff were super helpful, I really appreciate their support when I need it
Stayed in January 2024
Reviewed: 24 January 2024
Imdonaldo
Australiacrossing the streets from hotel
kids love the pool. if the room have a microwave will be perfect
Stayed in January 2024
Reviewed: 11 January 2024
Cerasella
RomaniaEverything is superb, a dream location!
Stayed in November 2023
Reviewed: 4 January 2024
Catrin
BahrainVariety of international food on offer and available at the casual restaurant could have been grater .
Absolutely loved the standards of comfort found at this Mandarin Hotels property in Jakarta . The room was a suite , wonderfully arranged with lots of space and very well decorated. The breakfast was good and offered a variety of items for this time of the day. The staff at this hotel incredibly well trained, kind and competent. Must mention that the food and the service at the Chinese restaurant was really outstanding.
Stayed in December 2023
Reviewed: 2 January 2024
Christofel
United KingdomThere was a construction when I was there (mid December 2023). Ideally this information should be available to the guest prior to booking. But not a biggie, it doesn't affect the enjoyment of the stay.
The staff is really accomodating. Especially during my breakfast, the Outlet Manager, Mr. Bayu. He explained how the food being prepared, what inspired about the food of choice and most importantly, the service is just excellent. Very satisfied.
Stayed in December 2023
Reviewed: 26 December 2023
Aayesha
United KingdomRooms could do with refurb
Everything about hotel was amazing Staff very friendly and very attentive
Stayed in December 2023
Reviewed: 25 December 2023
Omar
Saudi ArabiaResturant limited international breakfast menu
Room Location Services
Stayed in December 2023
Reviewed: 16 December 2023
Zuhairi
Malaysianothing
Everything good. Room with monument view was mesmerizing. the toilet very clean. the bed so comfortable. staff very friendly and how the staff welcoming us are very excellent. I really love Mandarin oriental, maybe I will coming back and stay at the MO Jakarta.
Stayed in December 2023
Reviewed: 21 November 2023
Gillian
AustraliaNothing
The attention to detail and the amazing customer service at the MO from the moment of arrival to check out. We were allowed late check out without extra charge. .Breakfast and club food and service was beyond expectations. Very comfortable room and bed. The hotel is older style classy.but its the customer service that sets it apart. Thank you Salvina for your assistance with onward travel.
Stayed in November 2023
Reviewed: 12 November 2023
Faiz_kasmy
IndonesiaI like the little detail when every afternoon the staff tidying your room and prepare your bed for you to get ready to sleep. They put mineral water besides your bed and the slipper also besides your bed.
Stayed in November 2023
Reviewed: 10 November 2023
David
United Statesall is good.
great experience.
Stayed in August 2023
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