Nothing

Very good location. Good beach. Close to Bali Collection and Blow Holes etc

Stayed in May 2024

room were outdated. Also we were given a room too far from the main pool and kids club. More consideration should be given to families with kids for better located rooms.

beach, kids club, multiple restaurants

Stayed in March 2024

Was very expensive more expensive we found then Australia for food and cocktails 🥲

Loved it 🥰

Stayed in May 2024

Our biggest minus is that you only get 2 small bottles of water per day for free (300ml each). All other cheaper hotels had unlimited water supply. The shower was very uncomfortable, since it was too small and the height not enough for taller persons. The room was big enough, but nothing extraordinary.

The resort has great green areas and it is good located. You find the beach directly in front of the resort. They offer different activities like gym, yoga, water polo in the pool and cycling. The staff is super friendly and helpful and the breakfast extraordinary.

Stayed in May 2024

Nothing

All the workers were super nice and friendly.

Stayed in May 2024

Power points need updating, not traveller friendly.

All staff were very friendly and hospitable.

Stayed in May 2024

The beach not so good The food not chicken no beef Only fish ball No cappuccino Only tea and caffe The rooms in builidng four is verrrdy far from the lobby

The rooms and the pool The fruits in breakfast was so good Thee stuff very good

Stayed in May 2024

Generály overpriced. Luckily within 10 minutes walk there Is a large shopping Area with plenty of restaurants with normal proces. AC in thé room works badly. Regadless an attempt of fixxng it by hotel mechanics we were freezing or hot and wet. There Is high sea level diference due to a tide. It results in impossibilty to swim in thé sea fór many ours a day.

Premium Hotel with fantastic garden. Excelent staff with Věry good english. Great breakfast. Large swimming pools, restaurants And bars. Animation program. Excelent security measures.

Stayed in April 2024

Bed mattress (very uneven)

Staff

Stayed in April 2024

Mouldy smell. Ventilation system needs to be looked into. Aircond control panel is not working well.

Next to the sea. Good spread of breakfast.

Stayed in April 2024

Friendly staff and great breakfast and facilities

Stayed in April 2024

We could not eat at the Japanese as it was fully booked. We though the bath/shower was a bit small. We did not like that sales people approached us at the beach.

Loved the Level 1 experience. Best breakfast ever, the level 1 pool was nice and quiet, the beach beds comfortable. The included afternoon drinks and snacks were great too. Lovely staff.

Stayed in March 2024

We paid extra to stay in the Level which was advertised as adult only. This was not the case and there were far too many children allowed into the Level. We complained and we were moved to a much quieter block but still with children. Also, there was very little room in the Level bar in the evenings. If you arrived after 6.00pm there was little food to choose from and the quality was average.

The breakfasts were excellent and having a lagoon pool outside our door was equally good.

Stayed in April 2024

Bathroom outdated, mould on the ceiling, water dripping from the light fitting.

Staff was great, food excellent.

Stayed in April 2024

Restaurants aside the Japanese Sakura, which was excellent, are overpriced for what they offer

Stayed in April 2024

Rooms were nice, but probably do need a bit of an update / refresh. There were too many kids round the pool. As with all these resorts, the pool - or a pool - should be adults only.

Beautiful setting - main building, gardens, landscaping etc. Really good quality food and restaurants, though these would be expensive if you don't take the all inclusive option. Step down on to the beach. I walked up to look at the other resort hotels and, apart from the one next door which seemed nice, the Melia was the nicest in my opinion.

Stayed in April 2024

Room AC temperature cannot be adjusted, was freezing in the room. Room furniture needs to be refurbished or changed. Are very old and part of them damaged .

I like the landscape, pool, quality of food , restaurants and the services. We have wonderful time at Melia.

Stayed in April 2024

Linen and water are a bit limited

Staffs are very helpful, esp receptionist gave us late check up that we mostly needed

Stayed in April 2024

a few finishing touches missing from the room. between 10.30-11.30 everyday there is aqua aerobics with very loud music so it’s not relaxing.

the staff are amazing and the gardens are beautiful

Stayed in April 2024

HUGE HUGE HUGE

Beautiful gardens Good beach Delicious food

Stayed in April 2024

That so many of the pools were underutilized and there was nowhere to have proper swim as the main pool was so crowded and the lap pools were not allowed to be used.

Breakfast and hotel buildings

Stayed in April 2024

A little “enclosed” for our taste, but that is just personal preference

Very clean, great facilities, great breakfast

Stayed in January 2024

The resort was quite busy, lots of people, especially by the main pool and at breakfast which is not something we usually like.

We liked the location and grounds of the resort and the facilities provided. Bali Collection is a close walk and that was a bonus. We ate at Sateria a couple of times and the food was really good. Staff were always friendly.

Stayed in April 2024

The hotel just doesn't feel like a 5-star hotel. Breakfast was very busy (maybe the easter time?), felt like a factory, very slow service and sometimes you had to ask several times to eg get the right coffee. Also just 1-2 different juices, often eg no orange or apple juices, wasn't impressive at all. The service also by the pool as slow, and the restaurant by the beach had very small portions. The other room our family smelled very strongly of mold. The other one had 2 floors and the upstairs (top floor) was very hot so you had to keep the cold aircon (blowing at the bed) on all night. When it rained hard, the bathroom flooded through the roof. Every day I killed 4-5 small bugs in the room. The rooms also felt quite old /dated in general (built in 1985).

The pool was one of the best we have had, especially travelling with the kids. Also the kids club was nice.

Stayed in April 2024