Buffet breakfast.

Stayed in April 2024

Slow lifts

Friendly staff Nice breakfast Good facilities

Stayed in April 2024

Space in toilet a little tight Swimming pool a little cold

Great location Friendly staff Excellent breakfast buffet

Stayed in April 2024

Well priced. Great food, good location

Stayed in April 2024

I asked the staff member on Reception for suggestions of a company for a tour of the city. I had thought that maybe the hotel owned a car and would offer that but alas that was not suggested and in any case I had not seen such a vehicle. After much negotiation I gave up only to see an SUV marked with the name of the hotel and logo.

This was our first stay at this hotel where an exclusive lounge (The Level Lounge on floor 18) offers snacks, cocktails, wine, beer tea and coffee from 1500hrs for those guests who book one of the rooms on The Level. The extensive breakfast buffet offers Indonesian and Western food in the restaurant on floor 6 where lunch is also available. Ramadan disrupted the normal dinner restaurant on floor 20 but we were satisfied with the sushi and other snacks available in the Lounge.

Stayed in March 2024

Clean, staff was exceptional. English also very good from everyone I encountered

Stayed in March 2024

The room are comfortable and breakfast are so delicious! The hotel staff so nice and kindly help! Definitely come again!

Stayed in March 2024

Rooms partly need renovation, see pictures

Great breakfast, good location

Stayed in March 2024

The pool on the 5th floor is 'open air' but under cover can get a little noisy with echoing children screams.

The location was excellent in terms of being central / easy walk to see the sites and check out the local restaurants. The room was comfortable and clean and had everything I needed. The food in the rooftop bar/restaurant was tasty and views were great / staff very friendly and helpful. You will not miss the 5 calls to prayer a day as the hotel is next to an architecturally interesting mosque.

Stayed in December 2023

Staff forgot to put new soap, minor issue only

Clean as usual, AC blows really cold, comfy beds, great location

Stayed in December 2023

None

Location

Stayed in December 2023

Good variation of food. Very friendly staff

Stayed in December 2023

The air-conditioner works perfectly. It is just the way I liked it: chilling cold. Room and public facilities were throughly clean. Breakfast selection was adequate.

Stayed in October 2023

Lack of knowledge to recommend local tours or to neighbouring towns. Visited Toraja using a less good solution (not recommended by hotel staff)

Good breakfast, just missing some western ingredients like yogurt, but that is understandable as its clients are mostly local

Stayed in September 2023

lots of kids in the pool

comfort of the room, gym club, roof top bar, view, staff

Stayed in August 2023

Rooms were outdated and smelly. Elevator time to time very busy

Super staf, the will arrange everything for you! If you need a driver ask Edy.

Stayed in July 2023

we waited a bit before checking in and it was already 6 PM

Finally a good continental breakfast! We appreciated the warm contact via whatsapp and the upgrade to a superior room

Stayed in August 2023

The pillows were lumpy and not good quality. On the second day, housekeeping removed the soap I opened the night before and replaced it with a new one - this was unnecessary and wasteful.

Check in and communication with the hotel was easy. The room was nice. Breakfast and pool/sauna were very nice.

Stayed in July 2023

Noodles

Reasonable choices

Stayed in June 2023

Great hospitality and great location.

Stayed in June 2023

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The location is perfect, everything is very clean and comfortable, good breakfast, great facilities, attentive and helpful staff, low cost for the standard of the hotel. I would like to highlight the attention and affection of the receptionists, especially Miss Zefanya and another girl whose name I forgot. I had an infection in my leg and they gave me all the support to go to the hospital and feel better! thank you girls !! I will be forever grateful !

Stayed in May 2023

I wish they had given me more information when I checked in. I did not know the hotel provides room service until my 3rd night. I also wish they had asked me to provide a deposit when I checked in (this would have saved me a lot of time using my credit card). As other people have said, the elevators are very slow, probably because the staff use the elevators frequently.

I had a fantastic stay here. The staff went above and beyond to accommodate me; they made me feel at home. I had a complicated request for a doctor who speaks english and they organized the entire thing for me. Robbie and Rafael were very helpful in organizing my bus to Toraja. The bed was very comfortable. It might be the best bed on Sulawesi, seriously. The room is large, the view is nice, the TV works well.

Stayed in May 2023

no sunbeds by the pool, only chairs

Friendly staff, great breakfast, very clean room

Stayed in April 2023

Such a comfortable bed! Well maintained hotel with beautiful view at sunset and night from the bar. Staff is friendly and the rooms are big and clean

Stayed in March 2023