Jl.Andi Mappanyukki No 17, 90125 Makassar, Indonesia
#2 of 61 hotels in Makassar
Guests' ChoiceBased on 97 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
8.8
Facilities
8.7
Staff
9.1
Value for money
8.6
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 2 May 2024
Sylvia
Australiatransport from the airport to the hotel
breakfast exceptional
Stayed in April 2024
Reviewed: 29 April 2024
Sylvia
AustraliaBuffet breakfast.
Stayed in April 2024
Reviewed: 27 April 2024
Justin
AustraliaSlow lifts
Friendly staff Nice breakfast Good facilities
Stayed in April 2024
Reviewed: 23 April 2024
Justin
AustraliaSpace in toilet a little tight Swimming pool a little cold
Great location Friendly staff Excellent breakfast buffet
Stayed in April 2024
Reviewed: 4 April 2024
Di
AustraliaWell priced. Great food, good location
Stayed in April 2024
Reviewed: 2 April 2024
Drjohnm
AustraliaI asked the staff member on Reception for suggestions of a company for a tour of the city. I had thought that maybe the hotel owned a car and would offer that but alas that was not suggested and in any case I had not seen such a vehicle. After much negotiation I gave up only to see an SUV marked with the name of the hotel and logo.
This was our first stay at this hotel where an exclusive lounge (The Level Lounge on floor 18) offers snacks, cocktails, wine, beer tea and coffee from 1500hrs for those guests who book one of the rooms on The Level. The extensive breakfast buffet offers Indonesian and Western food in the restaurant on floor 6 where lunch is also available. Ramadan disrupted the normal dinner restaurant on floor 20 but we were satisfied with the sushi and other snacks available in the Lounge.
Stayed in March 2024
Reviewed: 13 March 2024
Ella
United KingdomLovely staff, good size room with amazing big comfy bed! Nice pool and great food! Close to walk to town. Would definitely recommend and stay again!
Stayed in March 2024
Reviewed: 8 March 2024
Inming
New ZealandThe room are comfortable and breakfast are so delicious! The hotel staff so nice and kindly help! Definitely come again!
Stayed in March 2024
Reviewed: 5 March 2024
Tgtgt
GermanyRooms partly need renovation, see pictures
Great breakfast, good location
Stayed in March 2024
Reviewed: 28 December 2023
Amber
United KingdomThe pool on the 5th floor is 'open air' but under cover can get a little noisy with echoing children screams.
The location was excellent in terms of being central / easy walk to see the sites and check out the local restaurants. The room was comfortable and clean and had everything I needed. The food in the rooftop bar/restaurant was tasty and views were great / staff very friendly and helpful. You will not miss the 5 calls to prayer a day as the hotel is next to an architecturally interesting mosque.
Stayed in December 2023
Reviewed: 22 December 2023
Kevin
IndonesiaStaff forgot to put new soap, minor issue only
Clean as usual, AC blows really cold, comfy beds, great location
Stayed in December 2023
Reviewed: 20 December 2023
Maria
SingaporeNone
Location
Stayed in December 2023
Reviewed: 12 December 2023
Heba
AustraliaGood variation of food. Very friendly staff
Stayed in December 2023
Reviewed: 4 November 2023
Kevin
IndonesiaThe air-conditioner works perfectly. It is just the way I liked it: chilling cold. Room and public facilities were throughly clean. Breakfast selection was adequate.
Stayed in October 2023
Reviewed: 21 October 2023
Filipe
PortugalLack of knowledge to recommend local tours or to neighbouring towns. Visited Toraja using a less good solution (not recommended by hotel staff)
Good breakfast, just missing some western ingredients like yogurt, but that is understandable as its clients are mostly local
Stayed in September 2023
Reviewed: 14 August 2023
Michel
Singaporelots of kids in the pool
comfort of the room, gym club, roof top bar, view, staff
Stayed in August 2023
Reviewed: 5 August 2023
Ditri
NetherlandsRooms were outdated and smelly. Elevator time to time very busy
Super staf, the will arrange everything for you! If you need a driver ask Edy.
Stayed in July 2023
Reviewed: 5 August 2023
Eliana
Italywe waited a bit before checking in and it was already 6 PM
Finally a good continental breakfast! We appreciated the warm contact via whatsapp and the upgrade to a superior room
Stayed in August 2023
Reviewed: 18 July 2023
Amanda
IndonesiaThe pillows were lumpy and not good quality. On the second day, housekeeping removed the soap I opened the night before and replaced it with a new one - this was unnecessary and wasteful.
Check in and communication with the hotel was easy. The room was nice. Breakfast and pool/sauna were very nice.
Stayed in July 2023
Reviewed: 28 June 2023
Chen
New ZealandNoodles
Reasonable choices
Stayed in June 2023
Reviewed: 12 June 2023
Diski
AustraliaGreat hospitality and great location.
Stayed in June 2023
Reviewed: 28 May 2023
Felipe
Brazil-----
The location is perfect, everything is very clean and comfortable, good breakfast, great facilities, attentive and helpful staff, low cost for the standard of the hotel. I would like to highlight the attention and affection of the receptionists, especially Miss Zefanya and another girl whose name I forgot. I had an infection in my leg and they gave me all the support to go to the hospital and feel better! thank you girls !! I will be forever grateful !
Stayed in May 2023
Reviewed: 18 May 2023
Absolutlee
United StatesI wish they had given me more information when I checked in. I did not know the hotel provides room service until my 3rd night. I also wish they had asked me to provide a deposit when I checked in (this would have saved me a lot of time using my credit card). As other people have said, the elevators are very slow, probably because the staff use the elevators frequently.
I had a fantastic stay here. The staff went above and beyond to accommodate me; they made me feel at home. I had a complicated request for a doctor who speaks english and they organized the entire thing for me. Robbie and Rafael were very helpful in organizing my bus to Toraja. The bed was very comfortable. It might be the best bed on Sulawesi, seriously. The room is large, the view is nice, the TV works well.
Stayed in May 2023
Reviewed: 4 April 2023
Kamun85
Singaporeno sunbeds by the pool, only chairs
Friendly staff, great breakfast, very clean room
Stayed in April 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content