Jalan Mulawarman No 171 Pelabuhan Kecamatan Samarinda Kota, 75112 Samarinda, Indonesia
#21 of 21 hotels in Samarinda
Guests' ChoiceBased on 61 hotel reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
8.7
Facilities
8.4
Staff
8.7
Value for money
8.2
Free WiFi
7.0
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Showing 1 – 25
Reviewed: 12 January 2024
Muri
GermanyThe room is not clean 😕, they don't clean it very good
I like the Food, friendly Staff, the hotel views and the restaurant skyhouse😊
Stayed in January 2024
Reviewed: 15 December 2023
Adrian
IndonesiaThe sky house service was so slow.
Great location with very welcoming staff. Rooms are very clean and comfortable. Will definitely stay here again next time I am in Samarinda.
Stayed in December 2023
Reviewed: 26 September 2023
Vira
Netherlandsthey didn’t maintain the furniture, bathroom well. the carpet is dirty. I found the bathroom has mold here and there, the water cannot drain properly and there’s a small flood in the bathroom whenever we took a bath. the bathroom door also has mold.. it seems it has been there for a long time.
nice design, spacious room, friendly staff.
Stayed in September 2023
Reviewed: 9 April 2023
Mirza
Indonesianothing
very clean and proper
Stayed in April 2023
Reviewed: 21 March 2023
Jannis
GermanyWiFi was not really working stable in the rooms, which was for me as a business traveler a major problem. They played loud pop music at the pool in the morning, which I found a little inappropriate for the time.
Rooms are very comfortable and well-designed. Great shower and comfy bed. Nice pool and great breakfast with many options. the restaurant at the pool side is also good.
Stayed in February 2023
Reviewed: 6 February 2023
Dewi
Indonesianothing
breakfast its oke, more choice, maybe the hotel can make tradisional food. Location is the central of city, near other place and others resto. price of food from hotel , I think expensive. I have room, suitable with our request. thank you mercure
Stayed in February 2023
Reviewed: 1 February 2023
Eisenzone
Indonesiabecause the best hotel in Samarinda
Stayed in January 2023
Reviewed: 2 December 2022
Musabbir
Japaneverything
Stayed in December 2022
Reviewed: 23 October 2022
Sanjay
KenyaIt would be helpful if the staff had better command of English for international visitors like me. If there is anything I would improve, it would be staff communication skills in English and the speed of service in serving meals where the staff appear to be young and inexperienced
The hotel was opened in 2020 and as a branded hotel, meets international standards. Food is excellent; breakfast has a wide selection of fruits, fresh juices, cereals, live hot station and good variety of hot meals, teas and coffees. The a la carte menu is comprehensive with choices of International, Indonesian and Chinese cuisines all reasonably priced.
Stayed in October 2022
Reviewed: 26 August 2022
Simin
Australiaroom to small
location
Stayed in July 2022
Reviewed: 1 August 2022
Leksmono
IndonesiaSlippery shower floor. Unstable wifi
Staffs. View
Stayed in July 2022
Reviewed: 3 January 2022
Adhy
IndonesiaParkir lot. Quite challenging to find on weekend. Swimming pool arrangement need to be more firm on time scheduling.
Pillow feels a bit hard. Seems the cover is too tight that makes the pillow congested inside. During our stay, there was renovation activity. A bit annoying during our relax time. Food ia very good. Overall the experience is good...nope...it's very good.
Stayed in December 2021
Reviewed: 6 November 2021
Ezra
IndonesiaRoom was full when I ask for upgrade, breakfast variation should be improved
Rooms quite spacious, clean interior, nice TV
Stayed in October 2021
Reviewed: 13 January 2024
Raafid
Brunei DarussalamI book 2 rooms for maximum 4 people. I paid the amount for 2 people for each room. But at the breakfast they only allowed 1 people each room to enter the restaurant.
Stayed in December 2023
Reviewed: 4 November 2023
Paul
United StatesBreakfast was very good, many, many choices. Dinner was exceptional. We met the Manager, who sat and chatted with us for a while. Very nice fellow who also invited a member of the staff to join us and talk about our travel plans to her home town...
Stayed in October 2023
Reviewed: 22 September 2022
Soon
SingaporeImprove on the wifi network
Wifi connection is lousy
Stayed in September 2022
Reviewed: 9 May 2024
Newas
Brunei DarussalamThere are no comments available for this review
Stayed in May 2024
Reviewed: 23 April 2024
Nicolaus
IndonesiaThere are no comments available for this review
Stayed in April 2024
Reviewed: 14 March 2024
Kazi
BangladeshThere are no comments available for this review
Stayed in March 2024
Reviewed: 15 August 2023
Florens
IndonesiaThere are no comments available for this review
Stayed in August 2023
Reviewed: 17 July 2023
Naveen
IndonesiaThere are no comments available for this review
Stayed in June 2023
Reviewed: 9 July 2023
Audi
MalaysiaThere are no comments available for this review
Stayed in June 2023
Reviewed: 26 June 2023
Heng
IndonesiaThere are no comments available for this review
Stayed in June 2023
Reviewed: 26 June 2023
Heng
IndonesiaThere are no comments available for this review
Stayed in June 2023
Showing 1 – 25
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